Pulte Homes Reviews

Pulte talks a lot about quality but the contractors they use for fit and finish are terrible. We closed on our house and there are still a lot of issues that Pulte has yet to fix. From missing siding, to poor caulking, uneven drywall, scratched appliances- you name it. I am confident that our framework was done correctly but from a fit and finish standpoint Pulte misses every mark.

Pulte had an easy process for picking out our options and guided us through everything. After we moved in there were a few items needing attention that we pointed out. Pulte warranty was all over it! very happy with our sales team and the our builder!

They have been pleasure to work with

Upgrade the bathroom at the showroom

Great service from the time of purchase to the time of closing. Best builders I have worked with.

Was informed at all aspects of the construction. Definitively recommend Pulte to anyone.

Overall it is good

Great people to work with. Quality of the material is not that great as compared to the price. Does lacks some finishes/touchups at the first place which were taken care once service request were created. Overall I am happy with Pulte. Would definitely recommend.

The entire process was great !

The individuals responsible for ensuring that our transition was a smooth one did a truly excellent job.

Pulte did not care about the customer's need . The quality of finishes are what you see in much lower priced homes.

I have had major issues such as , the main drain water line broken in two places, second floor hallway sinking in, burnt out light fixtures, nails sticking through the carpet . Sadly enough I’m stuck here. Kitchen cabinets are of poor quality, although they look nice.

I feel this build was rushed to get finished before the end of the year even though we purchased in May. Build didn’t get started for a couple of months and even though we purchased prior to 2 other lots (weeks/month) ours was the last one to get started. Multiple issues left unresolved and found poor displays of workmanship while living in the house. Some examples are: -various/different hardware used for hooks on boot bench (I don’t understand why it wasn’t uniform) -2 hooks from boot bench had stripped screws and fell off within the first month - a handle on a cabinet drawer broke in half when attempting to open for the first time - front entry door not sealed. Visible light coming through and draft - downstairs guest bedroom and bathroom doors stick -downstairs guest bedroom door hinge missing 2 screws (another example of poor workmanship) -downstairs guest closet top rail damaged (from instal I’m guessing or shipping) & closet door doesn’t roll open -backyard wasn’t graded correctly. Pools of standing water in various spots - paint splattered all over brand new floor and we were told that’s the best they’ll be cause the cleaners only use soap and water. (Since my last review pulte sent a painter and he removed 90% of floor paint) -carpet in nook under stairs coming up at edges. Carpet on stairs has visible gaps near edges (1-2 stairs). Seams are very visible. Very poor quality installation -Quarts countertop seam in kitchen is of poor workmanship. Hardened glue spikes in cabinet from where they joined the seam on the underside of the counter. (Dangerous and unprofessional) ... More

Just moved in 2 months and half, already have 2 times of water problem. One-way valve under the ground of basement was glued together so that water from furnace exhaust system caused flooding. drainage pipe from laundry room were damaged during construction, caused flooding again. Gas valves for water heater were not tighten together, caused gas leakage at basement.

It was a bit of struggle with Pulte on all accounts (construction, sales office, mortgage) from start to finish. Construction issues were covered up, we were told some of the staff cut corners (by other staff) and given a multitude of misinformation by sales, and our mortgage representative had little knowledge of the products he was selling. In regards to construction, the paint is already chipping, cracks in ceilings (1 month in), house was not properly cleaned upon move-in (still tape marks all over floor) and just general lack of attention to detail. We are happy to finally be in our home, but would not buy a Pulte home again. The silver lining is that some of the upper management (construction and mortgage) were extremely helpful, professional, and responsive--it just took us a while to get to the point of us contacting (and end up working with) them during this process. ... More

Front office staff very responsive. Couple of response time delays, but overall very pleasant and cooperative. Not overly impressed with cleaning crew. Tucker came out personally to do a job that they should have completed. Front office staff always very pleasant and responsive.

I followed the whole house construction, the framing was done using a lot of cracked timber. Tiles have been installed directly on the slab concreate without any membrane and indeed some one is already cracking. I have had roofing problems with a leaking which has been fixed. So in general I’m not happy with the build quality

I bought House from Pulte because of the name but i am very disappointed in their process and level of service they provided.

Pulte have it all. The team is great. Sales, Mortgage company. Field team. 100% recommended

The process leading up to the build was fantastic. The Pulte team really knows how to make you feel like you are the center of the "universe" when it comes to your build. First, the positives: 1. Responsive to questions 2. Fast build 3. Pulte Mortgage was a good team and was very easy to work with 4. Very few issues along the way 5. Great people to work with Cons: 1. The choices in the design process can be a sham. You get two cabinet choices, both of which are not great. I called Aristocraft cabinetry out of curiosity to see what the cost difference is for different colors. Surprise, there wasn't for 4 other colors. Pulte gives you the worst two colors and if you want more, you pay the premium. This is not a good practice. 2. We chose the radiant barrier for the attic. However, Pulte does not install radiant barrier on the gable wall. I thought this strange so I called the manufacturer of the radiant barrier. They recommend that for complete effectiveness, it be installed at all outer facing walls and the roof. I relayed this message to our site manager and was told Pulte does not do this. 3. The follow up. Several things were missed in terms of touch up and stains and what not on carpet and other small issues. No biggie, it happens and is expected on a new build. After the close of the house, crickets. It has not been a month now since my last communication on issues that were supposed to be resolved on the day of closing. I will say one final thing, the process for the most part was great and we do have a lovely home. However, Pulte claims that they are a step above the rest, but at the end of the day they are just like your Mungo homes or Lennar, nothing special and limited choices on cost comparison. The people we have dealt with are what have made this a good process but they do have a few things they need to change to make it an excellent company, not just another home builder. ... More

Ensure to receive the complete information regarding the quality of all the materials because we didn’t receive all of the details about our floor’s material.

Finally get my new home. People there are very patience and kind.

Since moving into our house, we have had quite a few issues (broken furnace, plumbing not working, creaky floors) as well as realizing that there were some poor design choices or just cheapness (cabinet doors that need bumpers because they bang into walls and other cabinets, odd placement of countless light switches, master bath door opens in front of shower, frames only on 3 out of 6 mirrors, counter overhangs not quite enough for comfortable seating, floor tiles and vinyl not running the way any of us would have expected, furnace lines running directly in the center of the master bedroom wall and not protected by anything other than drywall). Eventually I think we will be happy with the house ... hopefully the issues that we have been experiencing will all be taken care of, and hopefully this is just a bad start and we won't continue to have problems. ... More

Love the home but been having a lot of issues and I only been here two months so Im not as happy as I was when i was purchasing. Please take your time when purchasing a new home it can be your worst nightmare if you dont do your homework.

Skilled craftmanship, quick to response with issues. Overall experience with pulte team is awesome..