Pulte Homes Reviews

Beautiful house. Love our house.

Pulte Homes builds beautiful, functional and comfortable homes, with a keen sense of detail and convenience to everyday living. They are fast, reliable, attentive and very professional. I've had only two minor issues in my home in the 6 weeks since move in, and they addressed immediately. The Field Manager, Malcolm, is a consummate professional, as well as friendly and personable. We are so very pleased with our new home! Thank you, Malcolm and Pulte.

I was the PM for essentially the entire project build. I was forced into the house saying if I didn’t close, I may not get the house for a while blaming COVID. The trades rushed to get the job complete and botched everything. I’ve been in the house only 2 months and I’ve had EVERY trade come out, at least once, for one reason or another: - Forgot security system entirely - Botched entire electric plan and wasn’t caught until I said something right before drywall (delayed the project weeks) - Had to regrade about 60% of lawn due to sitting water and lack in grading - Chipped tile - Bathroom tile had permanent marker all over them with serial number for the tile #28314 - Grout seal was left to stain floor tile in master bath and laundry - Concrete runoff left and never removed before sod was laid in backyard - Sod died due to concrete and was never replaced to the point where the dead sod was over run with weeds and grass (still isn’t fixed) - Masonry grout had holes and they used white caulk instead of grout in front entryway - Countless texture and paint issues inside and out - Items left under the carpet (nails, plastic and extra padding) but they laid carpet anyway - Found nails, glass, brick, wire, wood, stone, beer cans, sharp rusted blades all in my grass while weeding - Appliance Touchscreens don’t work for Whirlpool oven and I need to go outside and reset the breaker each time this happens - They installed an old HVAC control and fought me until I showed PowerPoint documentation from my first day that I standard is the touchscreen - Irrigation head broken, lost water for days, and not all my grass was getting wet and subsequently died - 4 Windows upstairs were installed off the track and/or squeeked so bad it had to be replaced - HVAC dampeners we’re backwards so upstairs controlled down and vice versus - Media Room is significantly hotter than the rest of the house so they had to come out and install 6 more vents in my roof Are you getting the point? Where does it end? I’ve only been in the house 2 months! Our neighborhood Facebook group has nothing but TERRIBLE things to say about their experience with Pulte. Even with how bad everything was above, PULTE Mortgage was the WORST of all. Heard from multiple sources they are corrupt and I saw it first hand. My experience was so bad, they offered me a 3% rate and I took a higher rate with another company because they were so manipulative. They do not stand for quality and don’t be suckered into the 5 star client feedback they must have paid for. I truly hope you don’t go with them and have to deal with their incompetence. ... More

Great team from start to finish! Communication throughout the building process was fantastic as well!

overall very happy with our home. Team has been responsive and building manager was great to work with

I would highly recommend Pulte Homes. We were not living in Florida when the home was being built, when we arrived the home was in great condition. This is our 3rd home we built, and by far the best.

I think each building would have been better with a bit of more square footage. Especially with the roads in between the blocks

Recommended builder

I recently purchased and moved into my new Pulte home, I could not be more satisfied with the quality of workmanship, the attention paid to detail and dealing with Tom and Ryan was beyond expectation.

Builder always update of home progress on weekly updates , they delivered what they promised

The warranty team is very prompt. The houses are fairly priced.

Thanks for Pulte and all people worked with on my new home , really my home quality is high quality, the design exterior is very Nice and interior design is super , we very satisfied with everything on home , kitchen is future , smart , nice design and looks super nice . Gathering room is huge, PPC it’s nice and very useful. actually every details we loved . and the best part on my new home and I exiting is smart home , Pulte offer a lot futures for smart home . So we loved our home from Pulte as a Bulider . and we strongly recommend Pulte as a Bulider to other if they looking for new home with super design , quality and future. ... More

We appreciated the detail info about the construction, the responses to our questions, and the follow up on some minor issues.

During the pandemic, Pulte delivered our home on schedule and has been responsive to our questions and concerns after moving in.

Great teamwork from start to finish. Very responsive to our needs.

Love the community and our new home!

Roxanne (Pulte Realtor) and Tim (builder) worked like a sold team to ensure my family had a quality build.

We just moved into our new home The Retreat at Glenross. Great overall value and located in Olentangy schools. Pulte was amazing through the purchase, financing and assisting with any house issues after closing. Amazing neighborhood with 2pools, golf course, basketball, sand volleyball and Frisbee golf - all in the neighborhood!

Check rooms before closing; we had one room with no electrical outlets

The sales team is very good and helpful. However, I am not satisfied with the workmanship and materials used. The service team seems to be on top of the issues and fix them pretty fast.

We moved into a Pulte new build condo and have so many issues and service is extremely slow (moved in durind COVID 19 SIP order). It took over a month and 4 appointments to get AC repaired. It works now but is incredibly loud. Decided to add ceiling fans so we don't have to live with the loud noise and found out none of the ceiling junction boxes were installed correctly so can't install anything until they are fixed. Master tub had lots of pitting leading to rust spots and now the tub takes over an hour to drain so we are showering in several inches of water. Garage door would stall while closing which was fixed but the noises have returned and anticipate it needed to be fixed again. Unless they see it as urgent, they don't respond quickly. If you are sensitive to noise, consider Pulte carefully as they are not sound insulated. From the bedroom, I can hear the dishwasher, AC, water heater, and booster fan in addition to noises from neighbors and all exterior doors. Pulte was a disappointing purchase. ... More

Our field manager and sales associate were very responsible and expressed interest in addressing all our concerns. Ask about how your layout will sit next to your neighbors’; our bathroom has a window above bathtub facing into neighbor’s upper hallway window!! (We fixed with an adhesive stained glass.) Approaching closing, the process became a bit rushed. We are planning to use the warranty for every little thing, but they haven’t been able to come out yet with the pandemic. They have been providing phone support which is good!

The whole process was smooth, would like to thank Mark for being there to answer all the questions we had and making the process run smoothly.

I love the home

The quality of the home is great. The process was smooth from start to finish. Pulte prides themselves on warranty, in which they have yet to deliver. Everyone that I have chatted with that built with Pulte has the same experience. If you have items that need addressed before you close, do it then or beware it may not get fixed!