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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15644 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Horrible company
- Benjamin W.
- Verified HomeBuyer
- February 12, 2020
- Lake Stevens, WA
Multiple issues with my home and have been here for almost 2 months. There is no follow through on anything. This is our 4th home and couldn’t be any more disappointed
Pulte Homes responded:
Oh no! We are so sorry to hear that your home building experience left you disappointed. We would like to help get your issues resolved and would appreciate if you could email customersupport@pultegroup.com with some additional information so our team can be in touch. Thank you. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Poor Workmanship
- Sheikh A.
- Verified HomeBuyer
- February 12, 2020
- Hilliard, OH
The workmanship has been poor. While we were rushed into closing, many issues remained unresolved. There were many minor flaws. However, there were many major flaws requiring redoing/replacement of the following items. 1. Crooked windows - needed re-installment 2. Kitchen sink scratched - needed replacement 3. Front door peep hole drilled wrong - waiting for replacement 4. Master bath toilet door installed wrong - waiting for re-installment 5. Guest bath cabinet damaged - waiting for replacement 6. Master bath toilet did not function properly - after two service calls it is finally in working ...
Pulte Homes responded:
We are so sorry to hear that you had so many concerns with your new home and that the service is interrupting your day to day life. We would like to learn more and work with you to make things right. We would appreciate if you could email customersupport@pultegroup.com so we can be in touch. Thank you. ^Abby
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 4
The perfect turn key home buying experience
- Daniel W.
- Verified HomeBuyer
- February 12, 2020
- Palmetto, FL
Pulte and their whole team made this a wonderful and a stress free experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mirehaven
- Annette G.
- Verified HomeBuyer
- February 12, 2020
- Albuquerque, NM
Before closing make sure all repairs/corrections have been made to your satisfaction. We had some minor issues that were still pending and were told at the final walk-thru they would be taken care of after the closing. When trying to schedule it became somewhat of a challenge. In all fairness the most crucial item did receive attention. Otherwise, we are very pleased with our new home : )
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Very satisfied with new home.
- Connor R.
- Verified HomeBuyer
- February 12, 2020
- Pickerington, OH
Looking for a new home started as a daunting process for me since it was first time going through it. However, Pulte really made it easy and helped every step of the way. I love the design of my home and the community around it, and feel like I have a comfortable grasp on what’s expected of me as a new homeowner.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Quality of material could have been a lot better for the price
- Anonymous
- Verified HomeBuyer
- February 11, 2020
- Livingston, NJ
Quality of material could have been a lot better for the price paid.
Pulte Homes responded:
We are sorry to hear that you aren't happy with the quality of your new home. If there is any additional information you would like to provide or if we can assist with anything, feel free to email customersupport@pultegroup.com so our team can be in touch. ^Abby
Total Score 2
Quality 3
Trustworthiness 4
Responsiveness 4
Pulte rocks
- Jamison F.
- Verified HomeBuyer
- February 11, 2020
- Liberty Hill, TX
Project was always on time or ahead of schedule
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - This house was everything I was expecting it to be.
- Chad G.
- Verified HomeBuyer
- February 11, 2020
- McKinney, TX
This house was everything I was expecting it to be. Quality, fit/finish, are superb IMO. Sales person was very knowledgeable. Foreman ensured everything was on par and fixed promptly if any issues arose even before final walk through.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Satisfied
- Shravan K.
- Verified HomeBuyer
- February 11, 2020
- PHOENIX, AZ
Satisfied
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - The whole process has been really well laid out with a few hiccups
- Hari P.
- Verified HomeBuyer
- February 11, 2020
- Westland, MI
The whole process has been really well laid out with a few hiccups in between which were taken care of immediately by the concerned parties when concerns were raised. It was a great experience with the entire team. Everyone on the build team communicated great. Currently enjoying our Home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Completely Satisfied
- Jerome B.
- Verified HomeBuyer
- February 11, 2020
- Hollywood, FL
Completely satisfied! The entire Pulte staff was excellent before, during, and after the process. We highly recommend Pulte homes to any and everyone looking to buy a new constitution home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
“PulteGist”
- Robert S.
- Verified HomeBuyer
- February 11, 2020
- Henderson, NV
Worst framing I’ve seen in years. Studs missing, no corner studs, single king studs around window openings holding up thousands of pounds of roof tile. Electrical wiring pulled with the sheathing pulled off of it. Wires taped together buried in the walls. Outlets covered resulting in excessive opening made in the drywall to locate them. Gas lines moved and only tested after I questioned them About it. Names constantly missed spelled in documents and even yelled at our lender on the phone because they thought it was a robo call - really your a business! I would never had boy this Property ...
Pulte Homes responded:
We are so disappointed to hear that you had such a negative experience and have found so many issues with your new home. We would like to work with you to make things right and would appreciate if you could email customersupport@pultegroup.com so our team can be in touch. ^Abby
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 2
Happy but certain defects showed up
- Judhajit D.
- Verified HomeBuyer
- February 11, 2020
- Matthews, NC
Overall happy with the purchase. Great location and good plan. But few defects like a leaking pipe showed up once we moved in. But Pulte was quick to rectify it.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Satisfied
- Jeffrey B.
- Verified HomeBuyer
- February 11, 2020
- Wylie, TX
Very pleased with all aspects of the home we had built. Josh the contractor was great as was everyone involved in the process. Very satisfied.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
When - quick move in becomes RUSH JOB
- Lawrence L.
- Verified HomeBuyer
- February 11, 2020
- Santa Fe, NM
We wanted the house in the brochure but it seems that - house may not exist -
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Home buying feedback
- Anonymous
- Verified HomeBuyer
- February 11, 2020
- Sudbury, MA
Pulte staff has been extremely responsive throughout the process.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Superintendent
- Jeffrey P.
- Verified HomeBuyer
- February 11, 2020
- Phoenix, AZ
Ron was awesome
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - Service Team is very knowledgeable
- Suranjan L.
- Verified HomeBuyer
- February 11, 2020
- Hopkinton, MA
Service Team is very knowledgeable and respond quickly to any issues reported.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Outstanding, beyond excellent.
- Rubenn J.
- Verified HomeBuyer
- February 11, 2020
- Westland, MI
The Pulte home that we (my wife and I) purchased is exactly what we had envisioned, relative to the quality of workmanship and materials we have had an opportunity to evaluate thus far. Our home is worth every cent that we paid for it and stands above all others we surveyed. From the very moment we consulted with the great Pulte sales staff and trades workers, we knew we were making the right choice in purchasing our home from a long established and trustworthy builder of quality homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
High Quality Home. A pleasant, happy building experience.
- Anne F.
- Verified HomeBuyer
- February 11, 2020
- Westland, MI
My friend came and after seeing my home said she wanted to sell her home and buy one like mine. That is high praise. Reggie was my construction manager. He treated me like a friend. My house was perfect on walking in. There was nothing that needed attention or to be fixed but he made sure I knew I could call him for help. I needed some information and Reggie came right over to help.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Construction feedback
- Richard W.
- Verified HomeBuyer
- February 11, 2020
- Ann Arbor, MI
We really like our new home. The only exception is the insufficiency of the insulation, both exterior & interior. Cold air from the outside & lack of privacy with interior walls. We think that insulation should have been more robust.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
First buying experience, feels great!
- Anonymous
- Verified HomeBuyer
- February 11, 2020
- Eastvale, CA
This is the first house I buy in the USA. I feel confident with the business with the builder. The agents are good. I like the house very much.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Would not buy another Pulte home
- Anonymous
- Verified HomeBuyer
- February 11, 2020
- Carmel, IN
Superficially a beautiful home. Several issues with workmanship and things that were left undone at time of move in. Pulte representatives are good at sales and telling you the things you want to hear - but there is horrible, to no, follow up whatsoever. The communication between Pulte representatives, their vendors, and the customer are terrible. I would not purchase another Pulte home.
Pulte Homes responded:
We are sorry to hear that our follow-up has not been satisfactory and that you have outstanding issues. We would like to work with you to make sure these issues are resolved and would appreciate if you could email socialcare@pultegroup.com with some additional information so we can be in touch. Thank you. ^Abby
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Beautiful Forever Home
- Anonymous
- Verified HomeBuyer
- February 11, 2020
- Victoria, MN
Felt at ease when deciding what plan and options would be best for my family and I. There was no pressure from the sales person which I loved and they really took the time to make it an enjoyable experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
excellent team
- Flora B.
- Verified HomeBuyer
- February 11, 2020
- North Caldwell, NJ
good people to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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