Pulte Homes Reviews

I love my new home. Once we signed the papers to close the contractors were not responsive to issues. We are almost 60 days into owning the home and are waiting for our 30 day walk through. Other than that, the house is great!

Buying experience with Pulte Homes is very smooth. I recommend them.

Did not receive a prompt response to service request. For example, when I requested adjustment to water pressure and temperature, I was initially told to call a plumber myself. Eventually, service was provided but had to make multiple contacts. Issue could have been handled more efficiently.

Was painless and fast.

We learned that we can buy new construction for same price as older homes..We did not realize a new community is a great place to meet people more then a exist. Community..new construction gives us a piece of mind no issues for a long time...Pulte has responded timely on all small issues and has made sure we are happy with our purchase

Excellent and reliable construction company that delivered the house on time and according to the agreed specifications. The team that have supported us after receiving the house was excellent and always available to solve the normal minor issues to be adjusted.

Garage needs to be bigger

Do your own research.

All the staff is professional, helpful, punctual and courteous. A pleasure to work with.

Pulte financial services were the best! Always in contact with UR best interests first.

Nick did a great job. Very pleased.

Very good process and product

We keep being told that work will be done and then nothing . . . No one reaches back out to us like they say they are, to actually get the work done. It’s been a bit disappointing.

Built long distance. Pulte crew kept us informed, any questions were promptly answered and any issues resolved quickly. Final walk through our expectations were surpassed. Closing went smooth. You pay a little more for Pulte, but definitely worth it!

My sales rep Kim C was fantastic!!

When I had questions on anything regarding my home they always helped Brian was the one responsible for my home was great I really recommend him he's great.

Great people working locally at Sterling Ridge. Josh and Annette are great employees and people. Single worst title company experience I've ever had. Title company was an embarrassment to the brand and seems as if corporate doesn't care.

We moved into the Westbury community in 2019. We had a good experience with the sales person Kelly and also our project mgmt team of Samer and Mike. We did have a couple delays for a few mistakes but Pulte and the team above made them right, and we are very happy with our end result. Don't misunderstand me you need to be proactive in your build process and watch at every step but if I did not have to move at the STUFF... UGH, I would build again with this crew and Pulte. A company is only as good as the people they have and our team is Top Notch!

We built a house in this community. We had great experience in interacting with the sale consultant, design consultant and construction manager. Everyone was patient and friendly, they listened to our need, were easy to communicate with. During the construction process, Construction Manager sent update at least biweekly or as often as needed, Responded to the questions or concerns that we had in a timely fashion. Builder did a nice work as they promised. Very trustworthy ! Our new house is beautiful and in good quality. Thank you, Pulte!

The good - the build quality was generally good. It's been a month since I moved in and I see the quality and workmanship are comparatively good to homes that I had researched. The bad and the ugly - 1) I was cheated in the options package. I opted in for a smart home package which included among other things a smart garage door opener. This item along with the smart door lock were the only items which warranted the price quoted. I later learnt from neighbors that the smart garage door opener was standard and was installed even if we don't opt for the smart home package. I was never given an answer and no response was given as I found this late in the game just a couple of weeks before closing. Please do your due diligence - talk to neighbors before believing Pulte. 2) Since the day I've moved in I noticed that there was water that was continuously draining from my water meter into the drain in the streets. I made multiple calls to the builder. Though he came in to check on it a couple of times, he was unable to fix it and told me that it was a "mystery" to him. When I wanted to escalate as so much water was wasted and I had to pay the water bill - he lied to me saying the city had emailed him saying Pulte had to pay the bills until the issue was fixed. It's been > 50 days since I closed and the water still keeps flowing into the drain 24*7 with no end in sight. I would've never bought a home from them had i known this was the kind of service I'd expect ... More

Pulte is a good builder. Be sure to ask about EVERYTHING so there won't be surprises. We asked about the kitchen fan venting when looking at the model home and were originally told that the fan vented to the outside. When we went to the design center when constructing our home, we were informed differently and then had to pay $650.00 more to have exterior venting.

Out of necessity and no longer needing a big home my husband and I purchased a Pulte home. We loved the models and when we saw the perfect lot with emphasis on trees and a spacious lot with lawn and snow services we couldnt resist purchasing our new home. Service has been positive, prompt and polite and ultimately their aim was to please. We designed a beautiful home which are very proud to call our own and look forward to share it with family and friends.

Everything was delivered inn perfect shape. The only thing I wish the house had, was the backyard partially covered by concrete instead of dirt; but it make sense too leave it like that; since customers have different plans of what they want to do in that area? Overall, I’m satisfied.

Solid communication from start to finish. The team was Transparent with us and this was a smooth process. Great craftsmanship for the cost.

I have noticed that adjoining bedrooms or bathroom need more sound deadening material between the drywall. Sounds are easily transmitted and heard without any buffer.