Pulte Homes Reviews

Ask all the questions you want, they respond in a timely manner and are very helpful.

I had my last walk through on November 21st and I closed on November 26th things that were supposed to be fixed 3 days after my last walkthrough and before getting my keys are still pending today 1/15/19 counter tops had to be replaced 2 times and during a replacement my other counter top got damaged. Contacting Juan the constitution manager is a joke.. never answers calls or messages and email replies take for ever he even blocked 2 of my phone numbers. How professional is that? I work in a place with over 2000 team members a lot of my coworkers ask me if I’m happy with my house and if I recommend it and the answer is a big NO! Same for family and friends. Biggest mistake was to purchase with Pulte after all the bad reviews I saw but I thought people were exaggerating. What it supposed to be a moment of it’s excitement turned out to be a stressful situation that gets more stressful every day. ... More

Communication with field manager and construction manager on a regular basis is the key to satisfaction. Respecting their responsibilities enhances transparency and trustworthiness. Truly, a partnership.

The issues started from almost the day we signed our contract and now 8 weeks since closing they still haven't fixed all the problems. I could go on and on but it's just not worth my time.

First, the good. The main employees you deal with are great people. They really are. But the line is pretty much drawn there because their hands are tied to corporate policy that’s not conducive to a quality product. Answers to questions and problems are “the labor force is terrible”, are not acceptable and should never be when buying a half million dollar home. Several subcontractors just flat out do not care about the quality of their work. I’m not sure why but it’s really none of the consumers concern. The end result though is a poor product. I bought a Pulte home back about 1 years ago and the experience was so much better then. Not anymore. ... More

I really recommended pulte to everyone other there who is looking for new home. I had decent experience with Pulte Homes to getting new first new Home. Really happy with support/response from the staff out here, after I moved in! In all its really Worth your money what you are spending and what you are getting..

Quality of workmanship is mediocre. I had a contractor come to repaint the walls to my colors. At that time they found that some of the walls were not straight and had a slight bow in them. There were some other issues that were pulled out by independent survey team that found various other issues as well, most of these were addressed by the Pulte team and fixed very quickly.

Though we are finally getting things addressed, it has taken 2 months, and numerous complaints to regional management. Our sales person, Ellen, has always been upfront and responsive. But we know there is only so much she can do.

I am familiar with Pulte and the quality workmanship. Great reputation, high quality for the dollar.

Pulte provides many many choices for the home buyer.

seems like everyone is trying to get their bonus and hit their goals by rushing to close. After moving in, I realized there are excessive amount of repairs and fine tuning needed (very sloppy work). Spending few minutes in each room during walk thru is completely insufficient. That burden should not be placed on homeowner and it should be with the builder/field manager. Paint drips all over the floor and carpet, gaps and chips throughout the house, loose faucet/sink, etc..etc.. Seems like there are too many homes going up at same time and not enough quality control and not enough field manager to spend time in each home while they are being built. The response and attitude is .... "just close now and let home warranty deal with it. I closed and hit my goal and it's home warranties responsibility now". My neighbors have been dealing same ongoing issues with home warranty for almost a year now. I'm hoping that won't be me. ... More

Overall Pulte is a quality builder when the project is not rushed. We had a great construction manager who made sure that our home was built with excellence

I’m pleased with my new Pulte home. All sales office personnel, field, workmen and project managers have been both efficient & professional. I’m extremely grateful for this opportunity, thank you!

Pulte was there walking me thru the process of buying and truly made it stress free.

Building process and follow-up was handled in professional manner.

Everything went great. We had a little issue but everyone at Pulte was attentive and made sure it was perfect when we closed. Love our home

I love our home. But I would have preferred better finishing. Many areas are not smooth as should be.

Very happy with our experience. Our Construction Field Manager Larry goes above and beyond to salve any issue that arose during the inspections. Thank you very much. He has even fixed a few things himself.

Note where phone jacks, towel racks, laundry room shelf etc., are to be located. More attention to minor, but important details. Some are non-existent or very inconvenient.

Pulte has agreed to address a serious design flaw in my new home. They have limited the actions that they are willing to take. I hope that the actions that they are starting to take will somewhat resolve this issue. I realize that I'm insignificant in the scope of this large corporation. However, my spending almost $500K for my house is huge and I was hoping my new home would be a wonderful sanctuary of peace and enjoyment.

Could be better all around.

Great!

Overall Great Experience. Love the home! Sales Consultants were the best that I've ever worked with (this is the 5th home I've purchased in the past 45 years). Everyone has been great to work with including the construction supervisor, the warranty supervisor, etc. The only negative experience was dealing with Pultes Mortgage Company. I won't go into that...let's just say that it was NOT a good experience.

They charged me more, delivering a different finish than the one I requested. We had choosen U2 model, but they sold (and charged us) another model. We spent about US$7,000 more. I asked for money back, but had no answer till now.

The house is great but there were a couple of minor repair items that I discovered after moving in. I followed the process and sent them off to the warranty mailbox twice but have never received a response. Other than the responsiveness the overall experience with the builder has been very good.