Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 16064 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars overall
16064 Reviews
Customer Reviews
Pulte
- Belinda M.
- Verified HomeBuyer
- October 16, 2025
- Rio Rancho, NM
I am very happy with the follow up and scheduling repairs. Emmanuel is very professional
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that Emmanuel provided professional support and that your repairs were handled smoothly! We truly appreciate your kind words and your trust in our team. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Average Home Buying Experience
- Anonymous
- Verified HomeBuyer
- October 16, 2025
- Delaware, OH
If you are getting an offer and would like to take a day or two to get back, get a written confirmation on the offer lock to get it, else you might loose thousands of dollars overnight like I did.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We understand how important it is to have clarity and written confirmation when dealing with offer locks. Your feedback is valuable and helps others be more informed during the process. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
1st Time Pulte Customer
- Richard C.
- Verified HomeBuyer
- October 16, 2025
- Hilliard, OH
I did not purchase from the beginning, therefore my home was already designed and in the building process before I began. Overall the floorplan and location were great, the initial contacts for purchase were amazing. Construction and Financing individuals made the appropriate statements as questions were asked to help along the process. Financing became tedious the closer we got to closing and ended up pushing back my closing date, which in conversations with neighbors, seemed to be a pattern. Construction made many comments to reach out with any questions, only to push those questions off ...
Pulte Homes responded:
Thank you for taking the time to share your experience so far. We’re glad to hear you’re happy with your home’s floor plan, location, and your overall experience! We understand how important clear communication and timely follow-up are throughout the process, and we appreciate your honesty as we continue to improve. We’re happy to hear our warranty team has been responsive, and we hope your positive experience continues! Congratulations on your new home, enjoy! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
My Experience Purchasing a Pulte Home
- Anonymous
- Verified HomeBuyer
- October 16, 2025
- Flowery Branch, GA
Buying my Pulte home was a great experience from start to finish. This was my first Pulte home, and I truly felt supported by a team that values professionalism and integrity. Marki, my sales agent, was a gem — friendly, knowledgeable, and set a great tone for the process. The design studio experience was also helpful, and I appreciated that Pulte still offers this option when many builders no longer do. The only challenge was visualizing how paint colors and finishes would look on my chosen elevation. As someone in design and tech, I’d love to see Pulte use digital tools or simulations to ...
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that Marki, Jeffrey, and our design team made your homebuying journey so positive and supportive! We appreciate your thoughtful feedback about visualization tools, input like yours helps us continue to improve for future homeowners. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Quality Design & Construction
- Kirsten H.
- Verified HomeBuyer
- October 16, 2025
- Lake Villa, IL
When we first walked into the model home at the Briargate sales center we were wowed by the tall ceilings, numerous large windows & open plan. We returned a number of times to check quality of materials and construction and were never disappointed. Once we “pulled the trigger” all the Pulte people we worked with were friendly, knowledgeable & competent. Overall, a very positive experience.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that the Briargate model home impressed you and that our team made your homebuying journey positive and enjoyable! It’s wonderful to know you felt supported every step of the way. We truly appreciate your feedback and wish you many happy moments in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Communication was great!
- Diane C.
- Verified HomeBuyer
- October 16, 2025
- Hilliard, OH
I was hesitant to build a home at this time in my life, but after speaking with Sam, I felt more comfortable. He answered concerns and was very enthusiastic to include my family in the process. Nick was also helpful and communicative in the process.
Pulte Homes responded:
Thank you for sharing your experience with us. We’re thrilled to hear that Sam and Nick made you feel comfortable and supported throughout the homebuilding process! It’s wonderful that they were able to address your concerns and communicative throughout the entire process. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Bad !
- Adeel K.
- Verified HomeBuyer
- October 16, 2025
- Mundelein, IL
Bad ! Will not buy again with Pulte.
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet your expectations. We'd appreciate the opportunity to learn more about your experience, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
delayed response
- Manuel P.
- Verified HomeBuyer
- October 16, 2025
- Bradenton, FL
Garage terminations unsatisfactory. HOA process unpredictable at the moment.
Pulte Homes responded:
Thank you for sharing your feedback. We appreciate your insights regarding the garage terminations and the HOA process. We’ll be sure to escalate your concerns to our leadership team so they can be reviewed. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Good sales pitch but overworked construction managers, shoddy workmanship and inadequate oversight
- Mahalingam S.
- Verified HomeBuyer
- October 16, 2025
- Saint Cloud, FL
Don't just sign the contract and take things for granted until the pre-closing walk-thru. We visited the site on a regular basis and asked our construction manager a ton of questions about things that did not look right even to our untrained eye. Fortunately, he was diligent and responsive and did his best to set things right, in spite of being overworked with 14 houses under construction to supervised at the same time. Initial workmanship on framing, drywall and trim finish were below par. Be sure to engage your own building inspector. We paid for independent inspections for both pre-drywall ...
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are glad to hear your construction manager was responsive and helpful throughout the process. We understand how important quality and attention to detail are during construction, and we value your comments as we continue working to improve our building and inspection processes. Thank you again. ^KH
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Everyone on Brownsburg & at Pulte Mortgage & Pulte Title
- Monica S.
- Verified HomeBuyer
- October 16, 2025
- Brownsburg, IN
They have been so helpful anytime I have a question with any maintenance.
Pulte Homes responded:
Thank you for taking the time to provide feedback. We're so glad to hear that everyone you've interacted with has been helpful and responsive to your concerns! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Overall great experience
- Cassandra G.
- Verified HomeBuyer
- October 16, 2025
- Atlanta, GA
No new construction home is guaranteed “no issues” The Pulte team has been super responsive to any and every inquiry to get to resolution. A great home buying experience
Pulte Homes responded:
Thank you for sharing your feedback. We're glad to hear that overall, you had a great experience with our team! While we're sorry to hear that you experienced concerns in your home, it's wonderful to know that our team resolved them promptly. Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Building Manager
- Donnie S.
- Verified HomeBuyer
- October 16, 2025
- Durham, NC
Greg was great. I did get some surprise charges from HOA and Management Company during closing process.
Pulte Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you had a great experience while working with Greg! However, we are truly sorry to learn about the surprise charges. Can you please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Love the neighborhood!
- Marija G.
- Verified HomeBuyer
- October 16, 2025
- Ann Arbor, MI
My only complaint is that the model had a cove ceiling and a bay window. Nothing was said that those would be extras if I wanted them. And yes I would but when my home was built no cove ceiling and no bay window only to find out I had to specify that I wanted them. They were never mentioned in the upgrade section. I feel a little put out by that.
Pulte Homes responded:
Thank you for taking the time to share your experience. We understand how frustrating it can be when expectations don’t fully align with the final build. We appreciate you letting us know about your experience with the cove ceiling and bay window, and we’ll escalate this feedback to our leadership team so they’re aware. Your input helps us improve communication for future homeowners. ^KH
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Excellence @ Monument
- Charlotte C.
- Verified HomeBuyer
- October 15, 2025
- Las Vegas, NV
B, Laurel and Jon make a wonderful team and made my home buying experience a great one @ Monument! B and Laurel were so welcoming, informative, responsive and fun to work with, answering all my questions. Jon’s attentiveness to the details was fantastic and his follow-up on a small issue after move-in was appreciated.
Pulte Homes responded:
Thank you for taking the time to share your experience. We're thrilled to hear that you had a great homebuying experience with B, Laurel, and Jon! It's great to know that they were informative and responsive throughout your process, and that Jon followed up with you after moving in. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Loan process
- Anonymous
- Verified HomeBuyer
- October 15, 2025
- Blacklick, OH
The loan processors Abiel and Conor were horrible! They never responded to emails nor pick up calls. They made it sound like, we wouldnt be able to get a loan. They only started being nice after l contacted another loan company. This was the most stressful moment of the whole process!
Pulte Homes responded:
Thank you for providing feedback for us. We are truly sorry hear about your experience with our mortgage team. That’s not the level of communication or support we expect for our customers. We have shared your comments with our team for review. Thank you again. ^KH
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 2
Customer service for repairs
- Grace S.
- Verified HomeBuyer
- October 15, 2025
- Riverside, CA
We like Ed's fast response for repairs.
Pulte Homes responded:
Thank you for providing feedback for us. We're so glad to hear that Ed has been quick to respond and resolve your concerns! Congratulations on your new home, enjoy! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Jeahan
- Jea K.
- Verified HomeBuyer
- October 15, 2025
- Las Vegas, NV
Very nice good!! Very kind!!
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are very glad to hear that you had a positive experience with our team! Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My builder Matt was accommodating. He made sure that everything was on point. My husband and I love our new home. There is no other to use to build your home.
- Cozzie J.
- Verified HomeBuyer
- October 15, 2025
- Middleburg, FL
Over all it was a good experience.
Pulte Homes responded:
Thank you for taking the time to share your experience. We're so glad to hear that you had a positive homebuilding experience with Matt! It's wonderful to know that you and your husband are loving your new home! Congratulations! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My story so far
- Jayne S.
- Verified HomeBuyer
- October 15, 2025
- Santa Fe, NM
I had a wonderful Pulte broker helping me. The lender was good and helpful. The aftercare is not so great. It would be wonderful if someone could come in and go over things with me. The hot water isn't working properly, the gas hob is burning so high it burns everything. Some of the manuals were missing for certain items like the hot water tank. Apart from that I love the house.
Pulte Homes responded:
Thank you for sharing your experience with us. We’re glad to hear that your broker and lender were helpful and that you’re enjoying your home overall! We’re sorry to hear about the challenges with aftercare, the hot water, gas hob, and missing manuals. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 3
Kyle was very good explaining everything to us. Daryl has been great to help us with issue & concerns we have
- James M.
- Verified HomeBuyer
- October 15, 2025
- Mesquite, NV
I have enjoyed working with Ashley, Kyle, & Daryl they are very helpful my thoughts of building a new home isn't carpet, & cabinets that bang the wall , Carpet in the desert just don't work . Other than that its a beautiful home . Yes, I could up grade for a outrageous amount of money. Anyone looking to buy a new home I would recommend Pulte . Great builders , great people to work with. End result beautiful home. Thank-You
Pulte Homes responded:
Thank you for sharing your feedback. We’re so glad to hear Ashley, Kyle, and Daryl made your experience a positive one and that you’re enjoying your beautiful new home! We appreciate your thoughtful insights and kind words! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Construction manager
- Naralack S.
- Verified HomeBuyer
- October 15, 2025
- Jacksonville, FL
Tim worked tirelessly to get our home ready for closing. He sent us notice every step of the way until closing day. He was very responsive to our needs. Thank you Tim for your hard work.
Pulte Homes responded:
Thank you for sharing your feedback. We’re thrilled to hear that Tim kept you informed every step of the way and ensured a smooth closing! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall good experience
- Estefania D.
- Verified HomeBuyer
- October 15, 2025
- Haslet, TX
We’ve bought 3 new builds with different big builders and Pulte has been the best experience so far. The home was pretty good, minimal issues on our inspection. Everyone was friendly that I came across and they have tried to make everything right with any issues we have found since before closing so I appreciate that. Overall a good experience!
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're truly glad to hear that you had a positive experience with us! It's wonderful to know that any concerns were resolved and our team made a positive impression. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Excellent experience - easy process!
- Gary E.
- Verified HomeBuyer
- October 14, 2025
- FLORENCE, AZ
We purchased a home that was already built. The process with the sales team and the final walk-through were so simple and easy. Thanks for holding our hands and making the process so enjoyable.
Pulte Homes responded:
Thank you for sharing your experience. We are so glad to hear that the process was smooth and enjoyable for you, and that our sales team helped make your home purchase a great experience! Congratulations on your new home and welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Beautiful house.
- Anonymous
- Verified HomeBuyer
- October 14, 2025
- Beaufort, SC
Nice floor plan, linen closet is needed in bathrooms.
Pulte Homes responded:
Thank you for sharing your feedback. We're glad to hear that you are enjoying your new home and it's floor plan! We appreciate your insights regarding the linen closet in the bathroom and will share your comments with our team. Congratulations on your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte
- Anonymous
- Verified HomeBuyer
- October 13, 2025
- New Albany, OH
It was tough to get a final move in close date. We were given 3 different dates that cost us 3K in rentals. Because we rushed the final close date (we found out at 3 PM that were were closing the next day), the house was not cleaned. There was paint on the floor, lots of drywall dings, and other issues we didn't think we'd have with a brand new home. We didn't get any followup until we pressured our main builder contact. Was cleaned up after two months of being in the house. The air in the loft is still not working, we have one drawer and blind that is unusable in the kitchen.
Pulte Homes responded:
Thank you for sharing your experience. We’re very sorry to hear about the challenges you experienced with your closing timeline and the condition of your home at move-in. That’s not the level of quality or communication we strive to deliver. We'd like to escalate your concerns to leadership for their review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 2
Responsiveness 2
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