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Pulte Homes Reviews

What Real Homeowners Say About Pulte Homes

With an average rating of 4 stars, Pulte Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 16044 verified homebuyers to give you an honest look at what it's like to build a new home with Pulte Homes. Read their unedited reviews, feedback, and complaints to help you decide if Pulte Homes is the right builder for your new home.

Pulte Homes

has 4 out of 5 stars overall

16044 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

High end homes with amazing communities.

  • Michael H.
  • Verified Homebuyer
  • April 01, 2020
  • Johns Island, SC

Great price Great build quality Great mster plans Great investment

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good homes

  • Anonymous
  • Verified Homebuyer
  • April 01, 2020
  • Las Vegas, NV

I would give more stars but waiting for Response on warranty issues after this virus goes away.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Satisfied with my Pulte home.

  • Joesph R.
  • Verified Homebuyer
  • April 01, 2020
  • Fort Worth, TX

House was built and delivered on time, Every step of the way, Joe was clear and open to correcting concerns. Very responsive.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excelent!

  • Joan S.
  • Verified Homebuyer
  • April 01, 2020
  • Riverview, FL

Our experience was amazing, from day one until closing. Stress free and smooth transaction!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes Staff is Awesome

  • Anonymous
  • Verified Homebuyer
  • March 31, 2020
  • Lake Orion, MI

Your sales staff and construction staff are the best - always willing to help us through the home bulding process and answer any questions or concerns we may have.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

*****PULTE REVIEW

  • Andrew M.
  • Verified Homebuyer
  • March 31, 2020
  • McKinney, TX

Steven the sales was great! He is an asset to the community. Corey the builder was also great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Donald M.
  • Verified Homebuyer
  • March 30, 2020
  • North Las Vegas, NV

In spite of some personal challenges in financing, Pulte worked extra hard to get us in home on time. Great staff!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Value for money

  • Aman K.
  • Verified Homebuyer
  • March 30, 2020
  • PHOENIX, AZ

They do not build homes they make your dreams into reality

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

They have not been the best at follow up and responding

  • Kevin P.
  • Verified Homebuyer
  • March 29, 2020
  • Ann Arbor, MI

Pulte rushed to finish to close the house. Took shortcuts, not the most professional

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Excellent experience

  • Anthony C.
  • Verified Homebuyer
  • March 27, 2020
  • Riverview, FL

Very pleased with my overall experience, we are so happy in our new home- thank you to all that made this possible at Pulte

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - So many issues with pretty much everything, flooring, paint,

  • Anonymous
  • Verified Homebuyer
  • March 27, 2020
  • Las Vegas, NV

So many issues with pretty much everything, flooring, paint, boot bench, electric problems, missing hardware in bathrooms etc.. The Project manager was doing his best and was Extremely helpful. Nonetheless, this house, the way it is build is not worse what we paid for it. It’s a shame

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 4

Pulte Homes are Great!

  • Anonymous
  • Verified Homebuyer
  • March 26, 2020
  • Wadsworth, OH

The team at Pulte is great! They are helpful and courteous and do a great job!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Closing was terrible

  • Anonymous
  • Verified Homebuyer
  • March 25, 2020
  • Albuquerque, NM

The house wasn’t finished at closing and we are going to be dealing with remaining issues for several months! The trade workers they use are terrible; it might be easier to fix things myself and would be done better. Not to mention you have to stay on top of it or they won’t do anything! Advice if you work with Pulte, stay on top of them from day one. And don’t buy one of they already built spec homes.

Pulte Homes responded:
We are disheartened to hear that you have had a negative experience and are left with unresolved concerns with your home. We would like to assist in getting those issues addressed and would appreciate if you could send some additional information to customersupport@pultegroup.com so our team can be in touch. Thank you for taking the time to leave a review. ^Abby

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Consistent service

  • Anonymous
  • Verified Homebuyer
  • March 25, 2020
  • Spring, TX

Patient and consistent with the service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall a positive expirience

  • Venkata Y.
  • Verified Homebuyer
  • March 25, 2020
  • Fremont, CA

except issue with mortgage, as things got till the last moment, everything else was smooth

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Love our Pulte home

  • Rebecca M.
  • Verified Homebuyer
  • March 25, 2020
  • Acworth, GA

2 small issues taken care of ASAP and work was followed up by Quality Manager to ensure it was done to our satisfaction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience with the whole team

  • Eric W.
  • Verified Homebuyer
  • March 25, 2020
  • Yorkville, IL

Paint on the outside doors is cheap. Everything else has been great.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Finish work is very tough.

  • Anonymous
  • Verified Homebuyer
  • March 25, 2020
  • Las Vegas, NV

Also I was told by the super intendent he is going to fix that they did not finish so I signed complete home doc but still they did not finish even I already move on.

Pulte Homes responded:
We are disappointed to hear that you have concerns with your home that have yet to be addressed. We would like to help and would appreciate if you could email customersupport@pultegroup.com so our team can be in touch. ^Abby

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

A nice home to retire in without all the bells and whistles.

  • Susan M.
  • Verified Homebuyer
  • March 25, 2020
  • Germantown, MD

I am very content in my new home, after moving out of the very large custom built family home that I raised my family in. This house is perfect for me.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Pulte Home Buying Experience

  • Rick C.
  • Verified Homebuyer
  • March 25, 2020
  • Phoenix, AZ

We have been very pleased with our experience buying a Pulte Home. Josh, our salesman, has always been available to answer any questions we had. Our site foreman, Damon, has been very responsive to any problems that came up and was prompt resolving them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Generally very good

  • Thomas M.
  • Verified Homebuyer
  • March 25, 2020
  • Spring, TX

Most everything inside was done well, and the construction manager responded quickly to my questions and items that I pointed out. However, I would suggest to Pulte that they have only one contractor deal with the irrigation system and the landscaping. Multiple times the irrigation system would leak and that contractor would "fix it" and behind him the landscaping contractor would do something to damage the irrigation system and visa versa.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Pulte Homes - I love my house and the neighborhood.

  • Anonymous
  • Verified Homebuyer
  • March 25, 2020
  • Clarksburg, MD

I love my house and the neighborhood.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Outstanding

  • Luis P.
  • Verified Homebuyer
  • March 25, 2020
  • Saint Cloud, FL

Very happy and proud to have bought a Pulte Home, every person who worked on it was very professional, Willie the building manager was very punctual and always kept us well informed. Recommend a Pulte Home to anyone looking into buying a house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Responses

  • Paul J.
  • Verified Homebuyer
  • March 25, 2020
  • McKinney, TX

If you have a question, you get an answer quickly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellence that set the bar!

  • Jennifer M.
  • Verified Homebuyer
  • March 25, 2020
  • Fontana, CA

Pulte Gomes provides high caliber homes with exceptional service. My entire home buying experience beginning with Eric Barker (sales) through close of escrow, and performing the final walk through with Ed Mariscal was delivered with genuine service The overall goal of the entire Pulte team was to ensure customer satisfaction, with a seamless transition through the entire home buying experience. Pulte truly sets the bar and stands out above the rest!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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