Pulte Homes Reviews

I will start by saying I love my new home. The build process was great and the onsite staff addressed all of my concerns in a timely manner. The final walk-through was an opportunity to identify last minute repairs and touch-ups before the closing date which is typically 5 days later. During the walk-through several items were marked for repair which were mainly paint and drywall touch-ups. At the time of the walk-through I was told that two to three weeks after move in Pulte would schedule a follow up visit to repair anything that may have come up like nail pops, settling cracks or anything else that may have been overlooked. After almost two months the follow up visit never came. I asked some of my neighbors if they had received follow up visits and none of them have. Fortunately I have not had any real issues. Some of the touch ups that were marked with blue tape were never addressed and I didn't see them until after I closed and received my keys. I was able to take care of the paint touch ups with the paint that was left behind. Some of the drywall repairs were never done but I'm learning to live with them. Granted on a large scale these things are very minor but its the principle that this service was promised to homeowners and never followed up on. Overall the products and service I received during the build process were excellent and I am very satisfied. ... More

My wife and I are very pleased overall with our home. The build process took a bit longer than we had hoped but with weather and the climate of the housing market currently it is somewhat understandable. Our building manager was helpful in answer our questions and noting discrepancies found throughout the build process as well as after closing. Although we have experienced some difficulties resolving these issues in a timely manner. I would certainly recommend pulte to others.

Sales team was very helpful. Overall I think pulte needs to have flexibility in the upgrades as upgrades are super expensive and not competitive to what other builders are offering. For my purchase this time I went ahead with Pulte due to its reputation. However for future purchases, I will give a serious consideration to other builders are very flexible on upgrades.

Very nicely built house. Layout and accessories are well thought out. For the most part there were no major issues with build quality or materials. Unfortunately getting little things fixed is a chore. Nothing gets done unless I am on top of the project manager all the time. Even then there were several occasions where promised work was not performed. Very frustrating. Pricing of the house is more reflective of the market and not necessarily features, materials and craftsmanship. Same houses in the neighborhood sold for far less than others as the developer was finishing up the neighborhood. I guess early buyers had to put up with construction all around them for many months, justifying lesser price. ... More

My closing lawyers had everything ready with no problems an the experience was fast an efficient. Little issues with my unit were addressed an solved quickly. Couldn't be happier.

Toilet paper holder in master bath too far away from toilet. I'm average height and shelf in laundry room is a little high. Wish I had drawers in my master bath and a linen closet. Awesome experience and would highly recommend Pulte homes!

from the first meeting at the model home the sales person was helpful in guiding me thru the process of purchasing the building manager kept me inform of the progress of the building of my home he shared all details very professional and friendly

Problems keep popping up which shouldn’t happen. Very lazy with requests.

Great!

Stay away from Pulte Homes if you can - everything is so expensive, poor quality, bad handing of issues, no peace of mind !!!

The painting finishes could be better. It appears that nothing was sanded before painting resulting in a rough finish

From the beginning to the end we had a great experience. There were a few things along the way that required attention but Pulte and the team worked diligently and quickly to correct any and all issues we had along the way.

Overall, we are pleased with our new home from Pulte Homes. We had communication issues with our project manager during the build process. The house wasn’t cleaned to our expectation prior to closing. There were several items on our punch list that weren’t fixed prior to closing - our project manager stopped communicating about a month after closing, so we submitted service requests via Pulte’s website. Jason has been overseeing those service requests, and he’s been great. He called me immediately, came out a few days later to walk the house and look at the items which needed to be fixed, and scheduled the contractors shortly afterwards. Overall, we love our house minus the few opportunities listed above. ... More

So far so good. The only issue I have is that I'm still waiting for a kitchen cabinet door to be replaced and a light bulb to be replaced which were pointed out by Norm.

Lack of timeliness in completing work Lack of integrity from management

Bobby is the best!

From the initial purchase of the Pulte Home, to the seamless experience of watching it being built, to taking ownership, Pulte made it the best home buying experience of my life. My only regret is I wish I knew what a great home builder Pulte was earlier in my life. Thank you Pulte for making my retirement home a memorable life event.

I was quite pleased with my home. The overall building process was smooth and transparent. Like most new homeowners I do worry about how quickly additional homes will be added to the community and if I overpaid with the current trends of the market. I do recommend taking the walk through with your project manager seriously and noting ALL problems prior to close. Unfortunately, they chose a horrible and unresponsive AC contractor. They have missed appointments, ignored calls and at times been downright rude. They also installed the AC improperly. Pulte is quite responsive but outside of calling the contractor there is really nothing more that they can do. ... More

Builder Steve is great, prompt, accurate, responsive. Was great experience

There’s to many issues to deal with for a house supposed to be new. I’m still waiting for a fix of my 30 days warranty claim. No follow up. Last email I sent before holidays hasn’t been respond yet.

Quality of workmanship is not what I would expect for a half million dollar home. Most of the work seems to be subcontracted out. Their response to issues have been extremely slow.

Salesperson (Adam) was very knowledgeable and was a pleasure to work with, as were construction supervisors. Great house! Very happy with whole home-buying experience.

So happy to have gone with Pulte

Buy from someone else. They don't know what they are doing.

My field manager stayed engaged with me through the whole process. I’m very satisfied with how the home turned out and the warranty process has so far been well streamlined.