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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15645 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15645 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Quality of workmanship & materials

  • Ambrose A.
  • Verified HomeBuyer
  • December 18, 2019
  • Saint Cloud, FL

Even though we like the quality of workmanship in our home, the closeness to the airport should have been taken into consideration. Indoor airplane noise is bad for one's health. I believe simple things should have be done in the home to minimize/reduce this noise. I would like to know what can be done to this end. You don't want to be in bed and hear loud plane noiwe landing or taking off. How does one enjoy the courtyard? In addition, it does take a while for a technician to respond to issues and when scheduled, some do not show up.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

good house!

  • Anonymous
  • Verified HomeBuyer
  • December 18, 2019
  • Kissimmee, FL

perfect buying and closing process, satisfied communication. The first time dealing with property, no difficulty found.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte quality review

  • John F.
  • Verified HomeBuyer
  • December 18, 2019
  • Odessa, FL

Overall building quality is fine. Minor issues but response from warranty could be a little better

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Unacceptable

  • Abel A.
  • Verified HomeBuyer
  • December 18, 2019
  • Buda, TX

It was a rush on closing on our house never had a chance to address all house issues Exhaust vent above microwave still leaks leaving a greasy residue. Disappointed

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

First new home - happy with the home (just not the process to get there)

  • Aamir P.
  • Verified HomeBuyer
  • December 18, 2019
  • Round Rock, TX

Pulte looks to be a better builder versus some of the other alternatives. There are some things which do not make sense to me, but I think you may find that with most builders (such as light switch placement, gaps in the garage below the garage doors etc.). After a not-so-happy sales, design center and finance experience(being very polite here), I was won over by the building super and the build process overall.

Pulte Homes responded:
We are incredibly disappointed to hear that you had such a negative experience as this is definitely not the home building experience we wish for you to have. If there is anything we can help with or any issues you need addressed, please feel free to email socialcare@pultegroup.com. ^Abby

Total Score 2


Quality 4

Trustworthiness 4

Responsiveness 2

We like the location, but we had trust issues with the sales process and the quality of workmanship and materials is below par.

  • Kwabena O.
  • Verified HomeBuyer
  • December 18, 2019
  • Copley, OH

The outside light fell apart within days of moving in when a moderate wind blew across our neighborhood. The plastic mold between our outside door and the door frame keep falling apart, making cold air rush into the building. The water heating system is a mess; when one bath heater is turned on, every other heating system goes cold. This means that everyone in the household needs between 30 minutes to one hour in the morning to take turns for shower.

Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. We would be happy to assist in getting these issues addressed. Please email socialcare@pultegroup.com so our team can be in touch. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Choose a different builder

  • Anonymous
  • Verified HomeBuyer
  • December 18, 2019
  • Albuquerque, NM

They subcontract everything and those contractors are awful. Examples: doors don't hang properly, hot water doesn't work, carpet laid on construction debris and missing flooring, sprinklers leak, heating doesn't reach bedrooms etc etc.

Pulte Homes responded:
We are so sorry to hear that you aren't happy with the quality of your home and apologize for any frustration this has caused your household. We would like to help get these issues addressed and would appreciate if you could email socialcare@pultegroup.com so our team can be in touch. ^Abby

Total Score 1


Quality 2

Trustworthiness 4

Responsiveness 3

Horrible experience

  • Terrence K.
  • Verified HomeBuyer
  • December 18, 2019
  • Peoria, AZ

Pulte does not fix problems, they hide problems! In my master bathroom I ordered gray grout to match the tile grout in my shower. Instead they installed white grout!! Instead of fixing the problem the correct way, tear out the 100 square feet of tile and install new tile with the correct grout they decided to use a grinder and try to grind out some of the grout. And in places near the wall all they did was put silicone grout on top of the white grout, That was not what I ordered and now the grout is concave above the floor line. Also now I have razor sharp edges on my tile. So now the problem ...

Pulte Homes responded:
We're extremely disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. We would like to assist in getting these issues addressed and would appreciate if you could email socialcare@pultegroup.com so our team can be in touch. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

value for money builder

  • Srikanta A.
  • Verified HomeBuyer
  • December 18, 2019
  • McKinney, TX

Recently i got a inventory house at Dallas. It is nicely built. only the worry part is, it does not provide clean or smooth finish on some of the stuff. Pulte claims they are not custom grade but production grade builder, so smooth finish will be missing in some edges etc.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Need a mailbox

  • Alesia T.
  • Verified HomeBuyer
  • December 18, 2019
  • Noblesville, IN

I still don’t have a mailbox! I was told it would be about 3 weeks. It is now 2 months. They put up a temporary but the post office will not deliver. I have to go to the post office to get my mail. I called but still no resolve.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 1

Great Experience

  • Scott W.
  • Verified HomeBuyer
  • December 18, 2019
  • Johns Island, SC

We had a great experience building with Pulte Homes. They were a pleasure to work with and we are very happy with the finished produce

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Overall the property build was good

  • Ramkumar M.
  • Verified HomeBuyer
  • December 18, 2019
  • Powell, OH

Overall the property build was good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rushed to deliver

  • Anonymous
  • Verified HomeBuyer
  • December 18, 2019
  • Kissimmee, FL

There was a lot of little issues where there was splash paint in the floor or tiles. It seemed to have been rushed out, hence not a thoughtful process.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

smooth closing process

  • Chaitanya S.
  • Verified HomeBuyer
  • December 18, 2019
  • South Lyon, MI

thanks PGP Title , Pulte Mortgage and Sales team for the smooth closing process. everyone was amazing

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We had major flooding on the day after moving in to our new home.

  • Stephen L.
  • Verified HomeBuyer
  • December 18, 2019
  • Spring Hill, TN

We had major flooding on the day after moving in to our new home. It has been four months and our backyard is till torn up by construction. There are also electrical wires that run along the front of our yard to the neighbor's house. We are not sure why.

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 2

Good but some materials and workmanship should improve

  • Bruce D.
  • Verified HomeBuyer
  • December 18, 2019
  • Peoria, AZ

Paint and painters were terrible. Poor workmanship along with some damage to glass, doors, and floors. Flat was the only type offered. Why not eggshell? Also it was watered down alot. Toilets are the worst. I've never seen a toilet you have to hold handle down until tank is empty. There is no designation that these are two stage toilets. You shouldn't have to instruct guests how to use your toilets. Very poor. I have heard from others in our area that are equally disappointed. The center opening patio door is also a poor design. The sliding screens travel the whole length of the tract ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Pulte Homes - The sales process was bad.

  • Anonymous
  • Verified HomeBuyer
  • December 18, 2019
  • Avon, OH

The sales process was bad. The sales rep didn’t listen to our concerns and let us make assumptions that he could have easily clarified. This lead to many disappointments when we didn’t get house feature we thought we had purchased.

Total Score 4


Quality 5

Trustworthiness 3

Responsiveness 5

Home issues at move in

  • Jeffrey v.
  • Verified HomeBuyer
  • December 18, 2019
  • Johns Island, SC

Home was not cleaned as expected. Since we had to be out of the area until move in, we were not ready for the movers to bring things into the new home. Wall dust was everywhere and many areas had not received a final wipe down after walkthrough as directed.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Great home, great people

  • Anonymous
  • Verified HomeBuyer
  • December 17, 2019
  • Celina, TX

I really enjoyed working with Tanner. Tanner is very knowledgeable and patient. He answered all my questions and took immediate actions to fix what needed to be fixed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Exceeded expectations.

  • Marc M.
  • Verified HomeBuyer
  • December 17, 2019
  • Sarasota, FL

The entire Pulte team has been great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Not accommodating to minor modifications.

  • Timothy B.
  • Verified HomeBuyer
  • December 17, 2019
  • Cary, NC

Not accommodating to minor modifications. House was NOT done at time of closing. For the price would have expected a much higher quality. Construction cleanliness was extremely poor, we had several nearby under construction and constantly had to pick up trash at our house.

Pulte Homes responded:
We are so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and assist in getting your concerns addressed. Please email us at socialcare@pultegroup.com so we can be in touch. ^Abby

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Happy Customer

  • Judith K.
  • Verified HomeBuyer
  • December 17, 2019
  • Louisville, KY

Great place to live.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

10529 Scorched Skye Ave

  • Andrea T.
  • Verified HomeBuyer
  • December 16, 2019
  • Las Vegas, NV

My whole experience so far has been up to par but when i did have issues and submitted thise issue for inquiry on 11/18/19 they have yet to be addressed. I do have an appointment for resolution on 12/20/19.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 2

First home purchase

  • Caitlin H.
  • Verified HomeBuyer
  • December 16, 2019
  • Houston, TX

Pulte made my first home purchase so easy. They walked me through all the steps and were never pushy about making an offer.The product is great and I am so glad I made the purchase. Luis, is the nicest and easiest person to work with them looking for a home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - Great people and amazing home

  • Connor N.
  • Verified HomeBuyer
  • December 15, 2019
  • Delaware, OH

Great people and amazing home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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