Pulte Homes Reviews

This is our second new home build (1997 and 2019). We built an "Ascend" model home with Pulte and moved into our new home in early October. The construction and layout are awesome. Pulte has taken convenience into consideration in their home designs. The upgrades are a bit pricy from our taste but have been well worth it.

This house is the 3rd house my wife and I built in the past 14 years and this has been by far the easiest, best experience out of all. Our CM was super responsive. He and I spoke almost every day during which time he kept me informed of the timeline, the process and answered all our questions. I visited the job site every day, sometimes twice and many times I would see our CM (Branden) in the area and stop and speak with him. He was always available and willing to talk for a bit and answer our questions and concerns. We trusted him and Pulte with our home build and we are more than happy with the outcome. Wonderful experience and great job. ... More

Tract built home with little or no flexibility.

I would check seals around the garage, windows, and sliding doors.

We feel it is a good buy though we might have played more. Customer service is great.

We started our build this summer, 2019, and it couldn't have gone smoother. There are always hiccups when building a home, the question is: HOW WELL ARE THE DEALT WITH WHEN THEY ARISE? Pulte takes care of their clients. Mistakes happen and if you think they don't, you shouldn't build. If you want to build Pulte is an excellent company to work with. I applaud their timeliness in responding to issues. All issues were handled withing 1-2 days (including the weekends). It is not possible for me to honestly give any sort of negative feed back. Your mileage may vary, but my experience with Pulte was TOP NOTCH. ... More

Overall experience with Pulte Homes are very pleasant and professional. Pulte's salesperson, construction manager, loan coordinator, closing team were very friendly to work with and prompt in responses.

Great home building process, field manager helped with any questions and kept us inform es throughout the building process

I had multiple issues from the time of setting mortgage with Pulte to problems with the home. we had issues with the tiles broken || Laundry room did not have space for dryer (poor planning) || Cabinets cracking || Doors were not sealed correctly and made squeaking sounds. || My laws was damaged by the construction workers || The water lines were broken and leaked waters|| the walls are not build in straight line hmm and i can go on and on || more than half of the issues is still not fixed.

excellent quality and service

Very happy w quality and services provided by Pulte

LOVED my salesperson, Carlton! He guided me and explained things each step of the way. Although the backyards here are small, it turns out that means there's less work to maintain them. The base price is builder-grade materials however you can upgrade to make it semi-custom. Glad to be in North Austin close to Round Rock and shopping while still enjoying a small-town feel.

I loved the house since the day I saw the model! Now that I have my own y love it even more, some of the issues it had when we moved in were taken care of almost immediately. The builders were always very kind and responsible.

If you are a first time home buyer Pulte is excellent and informal.

We thought building a new home was going to be hard. Pulte made it easy. The overall initial purchase and builder options were easy. The design center was amazing - we were able to get our dream home picked out in 2 trips and 8 hours! Our supervisor kept us in the loop during every part of the build, with photos and email updates. He even walked us through the house multiple times pointing out some of the key build aspects of the house. When we caught problems during the build - one email and they were taken care of. The final signing and walkthrough was easy! Overall - we would build with Pulte again! But hoping we stay in our dream house for a long tome! ... More

Great experience all the way.

The worksites are not clean and cannot believe that areas that I am finding glue and messy painting and we paid extra for site finishing and not sure we received what we paid for. I have nails sticking out of doors and dents in utility doors along with chips and cracks in our granite countertops. We cannot believe how much silicone that we are having to clean up in the bathrooms. Just not the quality we were expecting for the price that we paid. This coming summer we have outside that need to be addressed. And we could not believe that on the garage walls they cleaned their caulk off on our walls...so we have that to look at too. Also they cleaned their caulk off on our siding which cannot be clean-off so we are having to wait to have the siding replaced. We have to believe that all of this is costing you more money...so why not slow down and treat these houses as your own versus slapping them up as fast as you can. Also we have to continue to have workmen come in and fix the issues and we are getting tired of this too. ... More

Poor Quality of workmanship & materials with expensive price tag.

It is a well built home. The appliances, especially the refrigerator and cooktop are terrible! No ice or water on outside of frig. Cooktop scratched after one use. Fingerprints everywhere! Frig to all bathroom faucets. They don’t tell you the pool does NOT come with a heater! $4,000 wrapped into a 30 year mtg would not be a big deal but huge expense when moving in. Doors are cheap,not solid

He wouldnt response to emails, texts or phone calls.

From a Builder Manager, Daryl has been great to work with. Some of the laborers could probably do a better job at treating the build as if it were their own home

Went thru a few site mgrs during the process. Had to repeat issues several times before corrective action was taken. However once they addressed the issue it was resolved satisfactorily.

From start to finish, we had a positive experience and we are very happy in n our new home. Would definitely recommend building with Pulte!

In general our experience in purchasing a Pulte home was very good. We feel the price we paid, including incentives, was a good overall value. We develop a good working relationship with our field manager and felt he was very responsive to our questions and comments

First building a home experience. There were no surprises and process exceeded expectations. From sales - Steve and Eric and construction- Robert there was a sense of professionalism and pride in their work that resulted in what I consider a quality home. Additionally the Pulte Mortgage process- Tammy reduced the stress and provided a very competitive rate.