Pulte Homes Reviews

Project planning was not good Roofing trusses sat in sand and soil for 4 months before pouring the foundation of home. Construction crew still installed them and had to remove them. Construction crew ordered doors with no roof on the home, clean up crew did not remove paint and texture overspray from wall switches.......... call me for more details.

Superintendent Jason and crews were great. Do not recommend Pulte Mortgage.

Builder said he would provide something, even in email, and eventually did nothing. The issue was brought to the builder's attention 6weeks before closing. Shortly before closing I was told it would not be done. Cost to me to fix: about $30,000.

We like our new home. We got what we wanted and the quality is very good. The reason for the average rating really had to do with Pulte stopping construction half way through and putting our house on the market. This action was in violation of our purchase agreement. Since we were out of state we were not even told. (We believe they did this since they thought our home in Florida was not going to sell quickly due to COVID-19) They also built our lot up so our driveway is very steep without telling us. We found out when we moved to Kentucky to close on the home. Being out of state during the entire process was bad news as communication was lacking. ... More

I bought a new home thinking about wont have troubles with maintanace, but I was wong. I already haved problems wit air conditioning, paint of the pool floor is running down to the pool, broken wall toilet paper holder, a crumpled on the wall of the restroom in the pool area, crack in the wall of the master room and I need the a few of the same ink tou painted my front ddor to fix the difference between the locks that I changed.

My wife and I have purchased 10 new homes during our marriage, (military and then post military job moves), and while Pulte was one of our favorites (Centex was the other favorite) this experience was a complete nightmare. The subs building the project were horrible, incompetent, would fix one thing and make 3 more errors, it was almost like they were both unsupervised but also incapable of the level of work required to deliver a standard track home. I saw them leave huge amounts of trash (lunch bags, old coke bottles, constructure trash, in the center island and then put the marble island top on without removing it. The quality of the wall orange peel was awful, the appliances were dented or bent, our fridge had a deep scratch in the front, our iron railings were installed by someone who had never done them before and they installed them wrong and argued they had no standard for how to install them, the stairs creak like this is a 100 year old home, and much more. Each time we identified a list of things to fix, they would fix and then make many more errors, e.g., we'd ask them to repaint the window sills and then they would leave a circle of paint on the floor. The delivery manager worked hard to fix many things but maybe the subs were simply so horrible, and Pulte wouldn't fine or fire the subs and the delivery manager was simply managing far too many homes to be on top of everything, but the experience was so bad, we decided to sell the home the day after we moved in. I have pictures of all the homes in the neighborhood with ridiculous errors while being built. Huge amounts of trash in the front, or inside the home while building, silly ways of nailing wood together, terrible finish quality (it was like a bunch of junior high kids building a house for the first time). We even saw them (I have pictures) dump the prebuilt rafters for a home into a pile in the front yard like a pile of pick-up-sticks and then use a fork lift with chains to pull one out of the pile at a time and put them on the roof. Each was bending in strange ways such that they probably damaged the integrity of the prebuilt rafters. I also have pics of multiple houses where they had water leaks (before closing) and so they had to cut holes into the ceiling to repair and then pull up the carpeting to let it and the floor boards dry out. Who wants a house that has been flooded?? Pulte management needs to take a serious look at what happened in this neighborhood and how prevalent it is across the country. I would like to know that Pulte senior leadership knows about this and is responding. ... More

I would never recommend Pulte Mortgage to anyone.

So many things.....if I could do it over, I would’ve bought in Fair Oaks Ranch. Pulte Mortgage is a joke. The sales consultants don’t keep your finances private. They also don’t tell you once you sign the note, the HOA sucks and has too many restrictions.

No street lights, poor lawn installation, no light on front entrance, poor/no communication with homeowners

I was not clearly communicated with from start to finish. I was told my home would be contingent on selling my prior home but the deadline for selling my home could be extended as needed. I was then threatened 2 months in that if I did not sell within a few weeks my home would be listed for sell. I was not told my home appraised $12,000 under listed price and an appeal was done that still was $7,000 under price and would not honor that valued appraisal. Now living in for one month I learned the community center will be shared with 3 communities, which was never explained.

While the Construction Supervisor was excellent to work with, the overall quality of workmanship across multiple trades was extremely poor. The work reflects a lack of trade skill, attention to detail, and overall professionalism. There have already been numerous issues requiring repair, including plumbing, drywall, trim, flooring, electrical, and irrigation. It is concerning that warranty claims are being submitted before even moving into the home. Additionally, job site cleanup was substandard. Broken concrete, nails, and other debris were left throughout the yard and simply covered with sod. Inside the home, carpet and padding were installed without properly cleaning the subfloor, resulting in trash and debris being found underneath. Given the poor quality of construction, the home is significantly overpriced. Based on this experience, I would not recommend Pulte to prospective homebuyers. ... More

House design is good, and construction seems sound. However the attention to finish detail is only adequate. Many paint splatters on floors, kitchen cabinets have multiple chips, many exterior defects. While we own the house, we're completely in the dark as to what is being done. Sprinklers have many defects, but we don't know who is responsible. Mulching is incomplete. Construction manager is unresponsive, so asking him seems useless. A specific example is the cabinets. Nick agreed to replace some doors and drawers due to numerous defects. These have been sitting in the house for over a month, and despite contacting him numerous times to schedule the repairs. On the whole, we like the house but the quality of detail work is disappointing, and the unresponsiveness of our construction manager is unacceptable. ... More

Everyday I'm finding something wrong or needs to be fixed and your back office people are terrible along with the sales manager who delayed our closing I would never recommend you to anyone.

The house already has issues with the outdoor a c unit

It’s just not a pleasurable experience. There was a constant urge to complete the home and get to the closing table, despite our requests to slow the process and ensure quality. And now our concerns are being realized as there’s much rushed craftsmanship that needs to be corrected before the house is truly completed, though I will say the warranty process has been very corrective. It’s just inconvenient now that we live in the home and should have been done right the first time. The new build process is not one I would recommend as it leaves way too much space for mismanaged expectations from the customer’s perspective. ... More

It has been my worst buying experience ever, facts being hide and not disclosed. Would not recomend Pulte Homes to anyone.

We had a rude awakening to discover that there is no heating vent in the washroom; never seen a house that didn't have heating in the washroom. We bought this house after looking at a model. Washroom does not have light fixtures above the sink, no mirrors, not enough lighting in the washroom. Doesn't look like what the model looks like. Baseboard does not have half round, you can see the paint marks. Besides, we were not told that we needed to fund the HOA not disclosed upfront. We were forced to buy Owner's title insurance even though we had no mortgage from Pulte and there was no requirement from the State. Your title people were misleading customers, we had submitted all research where it said Owner's Title Insurance was optional. Some of the large windows have only one heating vent. Overall, our experience is very poor with Pulte. They need to let customers know what they were not going to include what model shows. ... More

Very low quality for the amount paid. Would never recommend Pulte to anyone. We love the neighborhood but the product delivered does not match amount charged. Overpriced…. Would you want raw concrete showing in your interior of home—yes or no? Even though it is the HVAC room, it should have LVP or inexpensive tile. The guest bath should have had a transom over the tub shower. Every bathroom Needs a small window for natural light. And no paint in the garage really! We had to have a drywall guy add two more coats of mud and sand then had the garage painted. Driveway was only two inches in places. Concrete not of good quality. Drainage needs attention. Windows were not square—1/4 inches off at top versus the measurement at bottom. Base features should be of higher level quality. ... More

Bad experience not recommend to anyone

Shared several times my feedback .again doing that. Worst experiencr with sales. Rude behaviour by Mr Ryan who represent himself as all in all of canon run Bad experience experience with mortgage . Would have got much cheaoer rate if loan advisor would hv been good

Probably the worst buying experience. I own multiple properties, residential and commercial

We purchased our Pulte home with the understanding that we were buying into a gated community. This was stated on the website and confirmed by our sales agent. This was a major factor in our decision, and we were extremely disappointed to find out after signing our agreement and deposit that this was not the case. This feels like a significant misrepresentation and a "bait and switch" tactic. Our experience has been further soured by a number of unaddressed construction and design issues. We paid for brush nickel fixtures, but they were not installed. When we brought this to their attention, we were simply told the "plan had changed," with no offer to rectify the situation. A major safety and functional concern is the insulation in our attic. It was built with a dam because, we were told, they mistakenly believed the garage was a finished space. This damming issue has not been corrected, and Pulte refuses to fix it, claiming "that is the plan." Furthermore, there is no proper platform in the attic for safe access, which has caused repair teams to refuse to complete warranty work. Pulte's refusal to fix this poses a serious safety hazard and has prevented us from getting necessary repairs done. Our build process was also complicated by a change in sales agents midway through the project. We were never contacted by the new agent and were left without a point of contact for a significant period. Overall, the lack of communication, the failure to deliver on promised features, and the refusal to correct clear construction flaws and safety issues has made our home-buying experience extremely frustrating. We feel that Pulte has not stood by their promises or their product. I would caution other buyers to be very careful and to get every single detail in writing. ... More

Pulte sales manager promised me that we can buy the house as an investment regardless of knowing my mother is an employee in a different location which had nothing to do with the experience. She assured that it wouldn’t be an issue since day one. Now I can’t my own house and I was forced to sign a document saying. I can’t rent my own house. How embarrassing for a builder to force something upon their buyers, specially when the sale was initiated on different terms. By far the worst experience I’ve been through, I don’t wish that upon anybody

I have bought 4 homes in my life. This was the most stressful and horrible experience, I would stay clear if you are looking to be excited and not be lied too. After the horrible experience with the buying process, now I have been waiting since May for the HOA approval for our fence for our back yard. It just never gets any better. Dough & Mellisa was great, The Rest is a different story & experience.

The quality of home construction is very bad cheap material used and poor workmanship