- New homes
- Pulte Homes
- Reviews
Pulte Homes Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15645 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Pulte Review
- Brian H.
- Verified HomeBuyer
- December 04, 2019
- Huntersville, NC
The responsiveness to any and all inquiries was handled professionally and exceptionally well. The staff was very cordial and they were determined to make sure that issues were handled in the way we wanted and expected from such a company. This is our second Pulte home and we have come to appreciate their willingness to make sure that the building and buying process is a positive one and that we were comfortable every step of the way. I would be more than willing to recommend PUlte to anyone looking for a positive building experience and service after the sale.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome home builder
- Corey M.
- Verified HomeBuyer
- December 04, 2019
- Hutto, TX
I reccomend pulte to everyone!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Outstanding
- EDDIE M.
- Verified HomeBuyer
- December 04, 2019
- San Antonio, TX
Pay attention to the details and all will be fine.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Great Experience with Pulte
- John R.
- Verified HomeBuyer
- December 04, 2019
- Katy, TX
People involved from sales to the building superintendent were knowledgeable and responsive. Good people to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
From staff to builder all perfect team.Readly available to answer any concerns in time.
- Samwel O.
- Verified HomeBuyer
- December 04, 2019
- Venus, TX
Go for pulte for easier buying process .Has able team for you .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love our house!
- Margaret H.
- Verified HomeBuyer
- December 04, 2019
- Palmetto, FL
We love our house! There were a few minor cosmetic issues but any issues we had were responded to quickly. Our construction manager Sean Crittenden was great and explained things every step of the way.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - Over all a good Experience
- Roy S.
- Verified HomeBuyer
- December 04, 2019
- Austin, TX
Over all a good Experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome
- Cynthia W.
- Verified HomeBuyer
- December 04, 2019
- Albuquerque, NM
I purchased the Willow-brook model my dream home its awesome all the staff were wonderful ! you can't go wrong buying a home from pulte !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Attention ends after signing purchase agreement
- Jose P.
- Verified HomeBuyer
- December 04, 2019
- Canton, MI
Please contact me for all the details. I can only say that after I signed my purchase agreement and paid my deposit everything was a down spiral. Multiple reasonable requests during construction ignored, complaints about quality ignored, I even had to vacuum clean the site myself to mitigate health problems to my asthmatic daughter. Late closing and promises to fix things next week every week ( we are 3 months after closing) that were either not fixed at all or the fixed were bad and are in line for the next round of fixes. I am very disappointed with the overall experience.
Pulte Homes responded:
We are incredibly sorry to hear that you had such a negative experience. We would like to learn more about this situation so we can assist in getting these issues resolved. Please email socialcare@pultegroup.com so our team can be in touch. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Terrible service.
- Ludmila M.
- Verified HomeBuyer
- December 02, 2019
- Lakeville, MN
We ordered a kitchen upgrade and countertop upgrade. Job was done terrible and not professionally. My kitchen island is off level and crooked, my countertop looks used and "dirty" and my kitchen cabinets were full of stain spots that made the doors look dirty. Crown molding was not level, cabinet doors were also bendy and curved. Drawers were not adjusted. Granite backsplash was 1/4inch shorter than the countertop itself. My house looks as if it was built by a 5 year old. Carpet was not placed correctly and was not stretched all the way leaving holes between the wall and carpet. There is a ...
Pulte Homes responded:
This is incredibly disappointing to hear as it is not the experience we seek for you to have but we thank you for bringing it to our attention. We would like to look into this situation and would appreciate if you could email socialcare@pultegroup.com so our team can be in touch. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Think before buying
- Anonymous
- Verified HomeBuyer
- December 01, 2019
- Decatur, GA
Poor quality, finish and workmanship. Delayed and ineffective communication. Once they have your money they couldn't care less about the finished product they are selling. Same homes and floor plans adjacent to mine with same upgrades getting sold for much lesser than what I paid for. Very poor job, less than 2 months and paint is flaking off, drywall and wooden doors are chipping. Haphazard and untidy layout of townhomes in this phase. Nothing is finished. Have no idea why we are paying HOA. The only redeeming factors are location and floor plan. Otherwise please look at the numerous new ...
Pulte Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at socialcare@pultegroup.com ^Abby
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 2
They just cant seem to get things done
- Brashad H.
- Verified HomeBuyer
- December 01, 2019
- Wylie, TX
I'm two months into owning my Home and I still have issues that have not been resolved. The house does look very nice as long as you don't look to close. When we first recieved our home most of our counter tops are dirty or have scraps all around the edges. Our stair way still has unpainted spots. they are small so its not the biggest deal but it shows a lack of attention to detail. Our Gas line for the heater was never even turned on! We had to find out the hard way that our heater didn't work by freezing in our home the first time it became cold out here. Our waps where not installed ...
Pulte Homes responded:
We are sorry to hear that you are having a difficult time getting your issues addressed and would love the chance to make things right. If you could please email socialcare@pultegroup.com so we can look into the situation we would greatly appreciate it. ^Abby
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 3
Poor Responsiveness after 1st Month.
- Thomas C.
- Verified HomeBuyer
- November 29, 2019
- Tucson, AZ
Little and sometimes no response from the building manager after the first month. No adequate heat during the cold season and cooling issues. Am told the air conditioners may be too small to cool home and not set properly to address zones. Mostly no response to texts message or calls. We were one of the last people to purchase a home at Tangerine Ridge and we feel that we have been treated poorly as the building contractors have left the neighborhood. The only truly positive experience we have had was our sales manager Charmaine. She deserves a raise and the rest deserve to pay that raise.
Pulte Homes responded:
We are so disappointed to hear that you haven't had timely responses to your concerns but thank you for taking the time to leave a review so we are aware. We would like to assist and would appreciate if you could email socialcare@pultegroup.com so our team can be in touch. ^Abby
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
Quality of the home
- Anonymous
- Verified HomeBuyer
- November 28, 2019
- Hopkinton, MA
Pulte has not built our home to the expectations that Pulte has in the market. Our basement leaked and we had a contract come and fill it, but it's still unfinished, we moved the end of September and it's almost December but it has not been finished. I am surprised that there are no gutters on the side and the back of the house, Pulte has to do better than what is just expected of them. Overall, with garage door having an issue, crack on walls, poor quality paint every where, I am disappointed in the work and the quality of our home.
Pulte Homes responded:
We are so sorry to hear that you aren't happy with the quality of your new home. We would like to assist in getting your concerns addressed and would appreciate if you could email socialcare@pultegroup.com so our team can be in touch. Thank you for taking the time to write a review. ^Abby
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 3
Disappointed homeowners
- Anonymous
- Verified HomeBuyer
- November 24, 2019
- MESA, AZ
We were so excited to move into our new home, but all we’ve been doing is filling out work orders to have everything fixed. We are very disappointed.
Pulte Homes responded:
We are so sorry to hear that you are disappointed with your new home. If there are any specific concerns we can help address, please email socialcare@pultegroup.com and our team will be in touch. ^Abby
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Responsive to Issues
- Robert G.
- Verified HomeBuyer
- November 24, 2019
- Medina, OH
We had some issues that were identified before we moved in and after. The issues were addressed very quickly. Our experience with the sales and project staff has been very pleasant.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Great builder team
- Kelsey C.
- Verified HomeBuyer
- November 23, 2019
- Whitestown, IN
Easy and transparent process working with Pulte. Everyone was helpful and helped me navigate the intricacies of building a new home.
Pulte Homes responded:
We are so glad to hear that you had such a pleasant experience! Thank you for sharing and we wish you all the best in your new home. ^Abby
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New
- Mun K.
- Verified HomeBuyer
- November 21, 2019
- Noblesville, IN
So far so good
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Happy Homeowner
- Elaisa R.
- Verified HomeBuyer
- November 21, 2019
- Albuquerque, NM
I am very happy with my home. I am extremely grateful to the salesman and the builder. They made sure that all my needs we're met.
Pulte Homes responded:
Thank you for sharing! We are so glad to hear that you are happy in your home. Congratulations and we wish you all the best. ^Abby
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - I found the overall finishing of the house not up to par.
- Mustafa A.
- Verified HomeBuyer
- November 21, 2019
- Katy, TX
I found the overall finishing of the house not up to par. A lot of items that were basic and standard were missed. Seemed liked a rushed job to get the home completed. Although their customer service is good and responsive, seemed like the house was completed in a rushed manner and a lot of finishing and very obvious flaws were evident.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
Pulte Homes - Quality and response are concerns and needs improvement.
- Subba C.
- Verified HomeBuyer
- November 21, 2019
- Apex, NC
Quality and response are concerns and needs improvement.
Pulte Homes responded:
Thank you for taking the time to provide feedback so that we can improve our process. If there are any specific concerns we can help address with your home or homebuying experience, please feel free to email socialcare@pultegroup.com and our team will be in touch. ^Abby
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Happy Customers thus Far
- William M.
- Verified HomeBuyer
- November 21, 2019
- Peachtree City, GA
Great house. Very responsive to issues. We bought the base-model house, but still strange that none of the rooms came with ceiling fans/overhead lights.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - Nice homes
- Daniel P.
- Verified HomeBuyer
- November 21, 2019
- Fort Worth, TX
Nice homes
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
So far So good
- Stephen U.
- Verified HomeBuyer
- November 21, 2019
- New Hill, NC
I have only been in for 2 months, but everything so far has been great.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
It’s fair
- Ramakrishna J.
- Verified HomeBuyer
- November 21, 2019
- Wylie, TX
Look of house out side is important as well as inside and sights have to be at list 60 x 130 better landscape in front and back of the home
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Narrow Reviews by Area
- Akron, OH (151)
- Albuquerque, NM (279)
- Ann Arbor, MI (172)
- Atlanta, GA (494)
- Austin, TX (510)
- Baltimore, MD (87)
- Bergen County, NJ (65)
- Boston, MA (302)
- Bremerton, WA (22)
- Broward County-Ft. Lauderdale, FL (194)
- Charleston, SC (249)
- Charlotte, NC (375)
- Chicago, IL (576)
- Cleveland, OH (363)
- Columbia, SC (15)
- Columbus, OH (593)
- Dallas, TX (513)
- Daytona Beach, FL (33)
- Denver, CO (78)
- Detroit, MI (599)
- Essex County, NJ (33)
- Fort Myers, FL (710)
- Fort Worth, TX (149)
- Greensboro-Winston-Salem-High Point, NC (34)
- Greenville-Spartanburg, SC (14)
- Hilton Head, SC (143)
- Houston, TX (337)
- Hunterdon County, NJ (62)
- Indian River County, FL (28)
- Indianapolis, IN (636)
- Jacksonville-St. Augustine, FL (337)
- Lakeland-Winter Haven, FL (164)
- Las Vegas, NV (505)
- Los Angeles, CA (44)
- Louisville, KY (139)
- Martin-St. Lucie-Okeechobee Counties, FL (149)
- Melbourne, FL (14)
- Mercer County, NJ - Coming soon!
- Middlesex County, NJ (13)
- Minneapolis-St. Paul, MN (424)
- Monmouth County, NJ - Coming soon!
- Morris County, NJ - Coming soon!
- Myrtle Beach, SC (200)
- Naples, FL (257)
- Nashville, TN (233)
- Oakland-Alameda, CA (145)
- Ocala, FL (10)
- Ocean City, MD - Coming soon!
- Orange County, CA (51)
- Orlando, FL (896)
- Palm Beach County, FL (129)
- Philadelphia, PA (73)
- Phoenix-Mesa, AZ (888)
- Portland-Vancouver, WA - Coming soon!
- Provo-Orem, UT - Coming soon!
- Punta Gorda, FL (203)
- Raleigh-Durham-Chapel Hill, NC (403)
- Riverside-San Bernardino, CA (302)
- Sacramento, CA - Coming soon!
- San Antonio, TX (319)
- San Francisco, CA (36)
- San Jose, CA (87)
- Santa Fe, NM (108)
- Sarasota-Bradenton, FL (244)
- Savannah, GA (91)
- Seattle-Bellevue, WA (187)
- Somerset County, NJ (29)
- Stockton-Lodi, CA (76)
- Tacoma, WA - Coming soon!
- Tampa-St. Petersburg, FL (410)
- Tucson, AZ (205)
- Union County, NJ - Coming soon!
- Vallejo-Napa, CA - Coming soon!
- Washington, VA (351)
- Wilmington, NC (43)
- Worcester, MA (14)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.