Pulte Homes Reviews

Our home was finished on schedule and without any issues. We are very happy with everything we picked out.

The home was given to us impecable it was ready to move in clean and beautiful. The area is perfect close to major highways, shopping, and only 15 minutes from hospitals and downtown area. The choice of upgrades for the home are many are useful with gave us an opportunity to make the home comfortable and right for our needs. Thanks Pulte form building us a home for years to come.

Low quality, shoddy work in some areas, poor customer service, misinformation, rushed design center appointment that missed significant details, excuses rather than fixes. Very disappointing, should have gone with DRHorton across the street.

Overall Pulte has done an impressive work building our new home.

It is really important to identify and get things fixed before move-in. The biggest mistake I did during the home celebration was not paying attention to each and every detail as I was under the impression that any defect can be addressed later on due to a 12-month warranty. It has been 6 weeks since I moved and so many issues are coming up. The service team is really poor to address any issues.

Try to come to the community with a Realtor to represent you and help you in the process as some of the conversations with Sales are vague and will not go into details about what you could get in your home. Yes, they will go over pricing of additions but you'll discover the reality at the Design Center appointment and some more while your home is being built. Also hire an Inspector to do your phased home inspection as we had lots of flaws brought to them during the inspection reports during construction that we would not know about if we just hired an inspector for the before closing inspection. Have all your questions answered before signing the contract. This might not be an easy process with them but your Realtor will be your mediator. Their mortgage team is not service oriented neither. ... More

Good experience buying the house, everyone we worked with was very helpful.

We bought the house in September. We are so happy with the house and community. Mark is a top notch builder and great guy. He will look out for you even after the process is finished. Pulte should be honored to have a great builder like Mark. He is the best of the best!

The best buying and service experience I have had while home buying. Not sure how it could be better.

Pulte good on buying end. Needs continual follow up post purchase. Pulte staff very good.

Good home and professional staff

Construction manager promised to fix issues after signing on closing date. Blinds to be repaired, Never done. construction team was in a rush to close out house and never completed some work promised to us that would be done after we signed. To find out the last 2 construction managers quit and left Pulte. Never should have signed until work was complete. "WE LEARN FROM OUR MISTAKES'

very slow in recalling for building repairs after closing.

Good people that work to build in quality and treat you with respect before, during and after the sale.

We love our house, the builder was very attentive to us during the entire process , only concern/complain is that there were a lot of small details inside the house, i know its very hard for the builder to keep everything perfect having several workers in and out but lot of details on the painting, on the base boards, on the walls, ceiling , tiles , etc , for the price , all of that should not be present. One thing worth to mention, is that the responsiveness when submitting a service request is very fast!

We've been trying for years to have a new house built. We decided to go with Pulte because they had the floor plan we liked. During the build process, communication was pretty weak. They were 5 months late completing the house. During this time, getting updates was difficult. When it came time to close, the closing agent didn't have the most up to date paperwork (good thing I was paying attention). When we took delivery of the house, we began to notice just how poor the finishes actually were. Most of the doors have either finish or open/close defects while the majority of the trim (door jams, baseboards, etc) is of poor quality. The grout is the wrong color or suffers from efflorescence, not sure which. There are hollow tiles (poor contact to the floor), entry way threshlds that pop off, wrong toilets, thin spots in the front landscaping cover, mismatched stucco patchwork, the quartz counters chip and stain easily and the list goes on. Next time we'll pay a little more attention to the quality of the model and inspect some of the quick move-in units before we commit to build. Pulte will be at the bottom of our list, if on it at all. Anyone who buys a Putle house should be prepared to lower their expectations or be disappointed. ... More

At this point we have been very pleased. We still have some issues to be addressed relative to the water in the yard. Once that issue, which is all around the house, is done will be done.

So far so good, we are just here for 45 days, no problem found. Good small community.

My experience with Pulte Homes was very easy. There were no delays and I moved into a beautiful new home right on schedule.

I BELIEVE THAT THE SALES STAFF, DESIGN CENTER, AND ESPECIALLY THE MORTGAGE PEOPLE ARE VERY FRIENDLY, CAPABLE, AND PLEASANT TO DEAL WITH. OPTIONS ARE EXTRAORDINARILY HIGH PRICE.(industry standard though) 2ND BATHROOM IN HEWITT MODEL WAS DESIGNED BY THE SAME DESIGNER OF THE BATHROOMS FOR SOUTHWEST AIR

The home was priced as per the market value but the craftsmanship of the house is not up to the standards. They just try to rush and finish the home rather than doing the right thing.

Do your research! Carefully decide what you are looking for in a house, 1 story or a 2 story. What type of options will satisfy your household needs. their homes are ahead of the competition in innovation! You will notice this immediately when you walk into a model home! Ask questions...lots of them!

From beginning to end - the experience was great. All staff in every phase of build was courteous, knowledgeable and was trying to meet our wishes.

Not happy with the quality of our build or the way the house was rushed to closing to meet numbers for builders production.

Working with Pulte was an amazing experience. They respond to any inquiry around the clock and make sure to tell you about information you don’t even ask.