Pulte Homes Reviews

Overall a good community, with the exception of a several issues, that have been brought to the Pulte Homes team. The quality of material and workmanship is not the best, but can be considered average. Their team is very nice to work with. Home layout is great with storage in abundance. The garage space is very tight and the kitchen cabinets are not very user friendly.

Overall we love our new house. It is beautiful and we have amazing views. If you are considering building with Pulte, be aware that you are limited on what you can upgrade. As I tell my friends, I could not even pay additional funds to get what I wanted. We did put in a significant amount of upgrades, though. Also, you need to get them to show you the outlet locations so you can choose where to add additional outlets. They are particularly few and far between in the garage. Additionally, some of the materials they use may not hold up, even with light use and being upgraded. The project manager we had was detail oriented and did his best to correct all issues before we moved in. Pulte's warranty service has been fantastic in the first month. They come back in a timely manner and get the issues fixed. They will also come back and fix everything at the end of one year and their warranty guy provides us with confidence that they will follow through. Their landscaping company for our subdivision has also been amazing. They gave us a beautiful plan to finish our landscaping. Overall, we are very happy with our home and heartily recommend buying a home here. ... More

To say this was sloppy work would be a compliment. There was no attention paid to the construction of this home throughout the process. We pointed out easily half a dozen major construction mistakes (incorrect materials used, bathrooms being placed in wrong places, open holes left in the roof) and have a list of over 50 items that need to be addressed, nearly half of which were raised prior to closing. One of the field managers (now removed) openly admitted that no one was supervising construction for a period of several weeks while he was gone, so the sub contractors literally did whatever they felt like with zero quality controls. If you buy here, be prepared to babysit and monitor the entire construction process, and to spend the months following closing chasing Pulte to fix the mistakes they let happen during construction. ... More

Unfortunately our excitement to move into our new home was quickly replaced with regret. This is the second house we have had built new and this one looks and feels like it was rushed to completion with little to no attention to detail. Our cabinets were not level, the handles were not even close to even, the trim and paint were both very sloppy, the stonework was falling apart (literally stone falling off), there was/is paint and stain on the carpet and tile, the yard wasn’t flattened before the sod was laid, the list goes on. They are currently working with us to get all of these items fixed, looking back we would not have closed until everything was fixed. The cost of the house does not match with the finished product. ... More

Great project management!

Very happy with my new condo. Would highly recommend pulte homes

So many issues with my first time buying experience. Sales team is great but the builders not responsive or helpful!

Overall very happy with our home building experience. I think it depends a lot on who your superintendent is, but we had an awesome experience with Joe Harrigan!

I had to sell my washer and dryer because they were to big and the door wouldn’t close. These are modern townhomes they should have laundry rooms designed for modern from load machine. Even the standard machines I had to buy as replacement were just the right size for the door to be able to close.

Nothing but compliments here. Great company to work with.

We’re quick to answer any questions/concerns we had

Love the home but lacks in detail and finishing touches that I would expect from this builder. The structure is amazing but there are some items that you would expect to be of higher grade in a home built by Pulte.

We love how thorough the Pulte process was as well as the quality craftsmanship that went into our new home. We know it will be a wonderful place for years to come. From sales to construction on to warranty we have had nothing but an exceptional experience. Keep on rocking Pulte!

We are extremely pleased with the quality of our new home. We highly recommend buying a Pulte home.

The house is great overall & our builder Brian was awesome the whole way through the process. This was my third house to build and his communication was by far the best I have experienced. Through the process we switched lots and because it required a new contract we were charged the new higher prices that went into effect after our original signing (they had our earnest money and easily transferred that over though). It left a bad start to the process for what felt like a lack of customer service and more of a bottom line deal. Lastly be ready to upgrade features to get the house that you want as their base level is very plain. Brian was the best part of the process and the house turned out great, but our early on experience with management made me question if the company wants happy homeowners or as much money as possible from everyone. ... More

It was a great, painless experience. Prompt responses, whenever we had questions. From sales team, to build team, to mortgage team, all around, well done!

We are very happy with the overall quality, price and workmanship of our new house. When we did find one very minor issue they responded super fast and got it cleared up completely.

We’ve had a few issues since moving in and have not heard back on any of them. At first, the help was great, then after submitting the requested positive survey, Nathan S. stopped responding to us. Overall, we are happy but surprised at how much we need to correct from construction on our own

Pulte did an good job. Well organized and quality work

Responded promptly to any questions, good quality materials, great designs

ALL EXCELLENT.

Right until the contract is signed everything worked great but after that things fell apart. Major issues were never communicated like garage size was totally wrong where car won't fit and was not even communicated by builder. After we moved there were issues and when warranty is contacted there is either no response or they say it is not covered under warranty. Very frustrated with this purchase and will never recommend Pulte.

The sales have been really taking care of me very well! Thank you!

Some of the subcontractors could be more careful: 1. Contractor who installed the pedestals (the utility access boxes) needs to buy a level. They are all crooked. If the landscaper messed them up, they should fix them. 2. Contractor who installed the electric meter on the side of the house. Many are not level.

Moved into our house for over a month, and have found several issues. Broken tiles covered with caulk, running toilets, shoddy painting, bent window screens, leaking shower heads. We work full time jobs, Pulte can’t come to fix issues on the weekend. Buyer Beware