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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15966 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15966 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

New home in Santa Rita

  • Nicholas V.
  • Verified HomeBuyer
  • October 02, 2019
  • Liberty Hill, TX

We were happy with everything by closing. Jimmy and Shane our building managers were top notch. Anything we were not happy with, they took care of.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

It is difficult to chase down remedies and repairs

  • Steven W.
  • Verified HomeBuyer
  • October 02, 2019
  • Santa Fe, NM

Often they don't show up, or can't tell they fixed anything - the sub contractors really should leave a business card so we at least know they showed. So far taking weeks to secure repairs, takes a week to schedule, then realize they don't show, then need to follow with Pulte, send another request, and repeat cycle. Frustrating

Pulte Homes responded:
Hi Steven. We are disappointed to hear you are having a hard time getting issues resolved. Please email socialcare@pultegroup.com so that our team can assist. ^Abby

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Pulte is not a good builder.

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2019
  • Plymouth, MN

There are so many issues ranging from poor construct to mortgage process.

Pulte Homes responded:
We are so sorry to hear that you had a negative experience. If you have specific concerns or would like to discuss further, please email socialcare@pultecare.com and our team will be in contact. ^Abby

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

On The Fence

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2019
  • Avon, IN

Overall good. Attention to detail lacking. Urgency to get it handle needs improvement.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

quality of workmanship for price paid

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2019
  • Henderson, NV

workmanship not worth the value for the price paid for the house, homeowner needs to do the work of the supervisor in order to get the job done, provided they have the time, or they will have nothing but issues.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Quality home for the price

  • Darrell B.
  • Verified HomeBuyer
  • October 02, 2019
  • Spring, TX

High quality production for the price per square foot. Great customer service from project manager Tanner. The team is very attentive and friendly. The entire process was smooth and easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our new home!

  • Katharina T.
  • Verified HomeBuyer
  • October 02, 2019
  • Punta Gorda, FL

The whole process was very smooth and very fast.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Could not be happier.

  • Michael C.
  • Verified HomeBuyer
  • October 02, 2019
  • FLORENCE, AZ

Don't hesitate to sign on. Every aspect of the build was just what I wanted.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good purchasing process. Need to keep pushing the quality

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2019
  • Ann Arbor, MI

It has been really smooth working with Pulte during the purchase. Everyone (sales, mortgage, title company, field manager...) we worked with was very good at answering our questions. Unfortunately our basement started leaking water several weeks after we moved in. Reported the problem to the warranty team 3 weeks ago, but still waiting for a response to schedule the repair.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Love our new home

  • James H.
  • Verified HomeBuyer
  • October 02, 2019
  • Red Rock, AZ

great quality home, great price, response to our questions are in timely manner

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2019
  • McKinney, TX

They were very detailed and the field managers were great. They were quick to respond to any concerns or issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Highly professional!

  • Arun S.
  • Verified HomeBuyer
  • October 02, 2019
  • McKinney, TX

Highly professional! Deliver to the promise and no side discussions. Best part is they are not fluid in accepting anything and everything that the customer may want but instead stick to their corporate quality and design standards!

Pulte Homes responded:
We love to hear this Arun! Thank you for sharing your experience and congratulations on your new home. ^Abby

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Good buying experience.

  • Kailash H.
  • Verified HomeBuyer
  • October 02, 2019
  • Round Rock, TX

Good buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very happy with home

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2019
  • Charlotte, NC

We loved working with Dan

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Interior quality

  • Ludmila P.
  • Verified HomeBuyer
  • October 02, 2019
  • Hollywood, FL

House Interior especially drywall is incredibly bend , there is not a single streight wall, the hight and length not matching at all, drywall not leveled at all, we have few sport where cealing drywall is incredibly bend , i gladly show that to inspection.... Then another issues with internet wiring , mot a single cable was woried properly, btw our neighbor had same issue with cable, so we had to hire it guy to revwire all house . Another then that I we happy

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Not The highest quality,

  • Adam M.
  • Verified HomeBuyer
  • October 02, 2019
  • Liberty Hill, TX

From the street it looks amazing, after being in the house for a few months you find all the things not done or half done. - Paint on the outside stone (a lot) from when they painted the trim - Drywall tape coming off, multiple spots - They used broken base when doing the trim. - Bad caulking job everywhere - The dampeners in the attic were not even hooked up to power and are set to off. (WOW) - They used 1/4 round on the base in the main area of the house because they couldn't schedule the trim after the flooring was done, you do this when you screw up. - 3 doors didn't even latch when you ...

Pulte Homes responded:
Hi Adam. Thank you for taking the time to share your experience. We are sorry to hear that you have unresolved concerns. Please email socialcare@pultegroup.com and our team will be in contact. ^Abby

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 3

Pulte Homes - had a couple of minor issues, but they were taken care of.

  • Thomas A.
  • Verified HomeBuyer
  • October 02, 2019
  • Punta Gorda, FL

had a couple of minor issues, but they were taken care of...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Home Builder

  • Henele S.
  • Verified HomeBuyer
  • October 02, 2019
  • Warminster, PA

It has been fantastic working with Pulte Homes to build my new house. They have a very good team which I have enjoyed working with from the beginning to end of my building project. I am kept well informed throughout the process and they deliver on timeline.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent experience

  • Joshua W.
  • Verified HomeBuyer
  • October 02, 2019
  • Sarasota, FL

Excellent process from start to finish Responsive

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte who?

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2019
  • San Antonio, TX

We have been in our house for 6 weeks. The craftsmanship is not great and we can see some corners have been cut to get these house completed faster. Our major concern is the lot and grass. I have already called and requested part of my lawn be replaced since the grass never took and is now dead. We argued about the slope in the back and said it would be a problem and it is. They refused to address this issue and ignored my concerns. The carpet is not great and we paid for upgraded material but feel it is still sub par. The sales person did not provide all details of upgrades available ...

Pulte Homes responded:
We are disappointed to hear that your concerns have not been addressed. Our team would like to look into this situation. If you could email socialcare@pultegroup.com we would greatly appreciate it. ^Abby

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 1

Pulte Homes - Overall the build went well.

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2019
  • Avon Lake, OH

Overall the build went well. The project manager Paul was great to work with and kept the completion on schedule and delivered the completion on time and as promised. There were a few minor details that we have found after moving in that need attention or correction, but Pulte has been very proactive in getting the issues resolved. Overall a great experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lacks quality and precision; cheaply built with countless flaws

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2019
  • Novi, MI

Pulte lacks craftsmanship when it comes to being a national builder, possibly due to outsourcing the various build jobs to cheaper unknown contrators without proper quality checks in place. To be more specific, the drywall and brick work was noticeably degraded and imprecise. Drywalls were crooked, lumpy and off by few inches around every wall, post, pillar, ceiling and window area. Bricks were misaligned and chipped all over. Pulte windows seem to be of the cheapest quality. Others areas of the construction were acceptable. The upgrade options are heavily overpriced, almost 2-3 folds, when ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Pulte Homes - Great service

  • Xuemei L.
  • Verified HomeBuyer
  • October 01, 2019
  • Gaithersburg, MD

Great service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great quality.

  • Dalpreet S.
  • Verified HomeBuyer
  • October 01, 2019
  • McKinney, TX

Great quality. We received tons of compliments

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very disappointing

  • Paul M.
  • Verified HomeBuyer
  • October 01, 2019
  • Phoenix, AZ

Very disappointing

Pulte Homes responded:
Hi Paul. We are sorry to hear you had a disappointing experience. If you have specific concerns or would like to discuss your experience further, please email socialcare@pultegroup.com and our team will assist. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

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