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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - I asked a lot of questions because I am a first time buyer.

  • Katie M.
  • Verified HomeBuyer
  • June 18, 2019
  • North Las Vegas, NV

I asked a lot of questions because I am a first time buyer. Pulte was very responsive and answered my questions no problem.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - The position of ceiling light is not reasonable, I bought a 8-bed

  • Jie Z.
  • Verified HomeBuyer
  • June 18, 2019
  • Kissimmee, FL

The position of ceiling light is not reasonable, I bought a 8-bed house, but there is no light above the dinning table, very strange.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - We love our new home!

  • Cara S.
  • Verified HomeBuyer
  • June 18, 2019
  • Odessa, FL

We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

EMason Review 6/18/19

  • Ethan M.
  • Verified HomeBuyer
  • June 18, 2019
  • Palmetto, FL

Been in the house only for a month but it felt like home instantly. I love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No overview, poor quality and not responsive

  • Roy S.
  • Verified HomeBuyer
  • June 18, 2019
  • Powell, OH

We need some repairs NOW and very poor quality compared to Pulte in Arizona

Pulte Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at socialcare@pultegroup.com. --Sarah

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte's the best !!!

  • Donald K.
  • Verified HomeBuyer
  • June 18, 2019
  • ALVA, FL

Great builder, great people to work with and very pleased with the finished quality of the home !!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very accommodating!

  • Harvey F.
  • Verified HomeBuyer
  • June 18, 2019
  • Naperville, IL

Pulte was very accommodating and responsive!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Very positive experience

  • John S.
  • Verified HomeBuyer
  • June 18, 2019
  • Georgetown, TX

Very positive experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsive

  • Thomas C.
  • Verified HomeBuyer
  • June 18, 2019
  • Tucson, AZ

We encountered a plumbing leak shortly after we moved in and the Field Manager got right after it to ensure the work was fixed quickly. the rest of the home is great. We love our new home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Love my home

  • Alexis M.
  • Verified HomeBuyer
  • June 18, 2019
  • Saint Augustine, FL

Great experience with Pulte and love the details included in the house I purchased. The layout is just what I needed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - There is a push to get you to make design decisions quickly (both

  • Dana S.
  • Verified HomeBuyer
  • June 18, 2019
  • Tucson, AZ

There is a push to get you to make design decisions quickly (both interior & structural) so you do not have time to think about things. Wish we would have done different features. There are limited examples of the options available. We worked with our project manager 2000 miles removed from the project & he did scheduled walkthrus via Skype & it worked out great. He was a very good manager. sales office was responsive & quick to answer our questions. there is ABSOLUTELY NO FLEXIBILITY to do minor changes, such as not putting up a laundry shelf or bathroom mirrors. We had wanted a ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - Even after closing they were still there with any concerns I

  • Anthony D.
  • Verified HomeBuyer
  • June 18, 2019
  • Naples, FL

Even after closing they were still there with any concerns I had

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Very pleased

  • Brett L.
  • Verified HomeBuyer
  • June 18, 2019
  • Ponte Vedra, FL

Very pleased

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - Very pleased with whole experience

  • Jennifer H.
  • Verified HomeBuyer
  • June 18, 2019
  • Chester Springs, PA

Very pleased with whole experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Still waiting for grass and to fix my drive way

  • Miguel M.
  • Verified HomeBuyer
  • June 18, 2019
  • New Hudson, MI

Poor quality for a 400 k home , sorry but we are so disappointed with This home

Pulte Homes responded:
We're so sorry to hear that you are disappointed with your home and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 2

A little short on Workman ship

  • Karen B.
  • Verified HomeBuyer
  • June 17, 2019
  • Santa Fe, NM

Labor quality is lacking poor supervision from the beginning got a Dan involved towards end and things went better but could not fix past items already covered Workman had no respect for others work and damaged finished product still need some repairs on marble in master bath

Pulte Homes responded:
We apologize that you had this experience and if you'd like to discuss this further, please don't hesitate to contact us at socialcare@pultegroup.com. --Sarah

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 3

Pulte Homes - Great Service!

  • Viktor P.
  • Verified HomeBuyer
  • June 17, 2019
  • Hollywood, FL

Great Service! Thanks to Javier.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent homes and service

  • Richard M.
  • Verified HomeBuyer
  • June 16, 2019
  • Peoria, AZ

Great attention to detail

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Delio L.
  • Verified HomeBuyer
  • June 16, 2019
  • Hutto, TX

Terrible workmanship throughout the house. Undone caulking and painting. The garage walls dont match because the field was too lazy or cheap to have the subs redo one side after they cut it about two inches short. Backyard door does not close smoothly. Broken pipes outside my home. Front door and garage door frames were not smoothed out where screws were used to install them. The foundation has rust leaking out the side from exposed rebar. There's a crack as well. Missing two sprinklers that are on my plans but were never installed. I'm very disappointed in the shotty work the field manager ...

Pulte Homes responded:
We're incredibly sorry to hear that you're disappointed with your home and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at socialcare@pultegroup.com. --Sarah

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Some issues

  • John S.
  • Verified HomeBuyer
  • June 16, 2019
  • Prior Lake, MN

Have had some quality issues with the home. Had a gas leak, A/C didn't have coolant due to a loose fitting, lumps in the floor under the carpet, hollow sounding floor in the kitchen. The person that handles the warranties had been very responsive. The yard grading is somewhat of a disaster in that the backyard has a really step hill that wasn't there when we purchased the lot. The neighbors on either side have flat yards so I'm not sure how it ended up this way. Having a hard time getting the builder to do anything about it. The house cosmetically is very nice. The stonework was very well ...

Pulte Homes responded:
We're sorry to hear that you've experienced issues with your home and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

Excellent Home

  • Kamille P.
  • Verified HomeBuyer
  • June 16, 2019
  • Las Vegas, NV

Home well constructed and built quickly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Better quality of material and workmanship was expected

  • Robert M.
  • Verified HomeBuyer
  • June 15, 2019
  • Peoria, AZ

For the money I paid, I should have received a better quality house. For a $550K, cheap material seem to have been used. Everything was extra and not came with the base price.

Pulte Homes responded:
We're sorry to hear that you're unhappy with the quality of your home and have shared this feedback with our local leadership team. Please email us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Pulte Homes - Pre-built with everything we needed plus nice surprises

  • John B.
  • Verified HomeBuyer
  • June 15, 2019
  • Buckeye, AZ

Pre-built with everything we needed plus nice surprises

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great product from a great builder

  • Jeremiah C.
  • Verified HomeBuyer
  • June 15, 2019
  • Warminster, PA

I moved into my new house about 1 month ago and I can’t say enough good things about the home! We live it and we hope to spend many fun filled family years enjoying our house. Thanks Pulte!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte quality may be slipping.

  • Maynard O.
  • Verified HomeBuyer
  • June 14, 2019
  • Fort Myers, FL

We recently moved into a new Pulte home. I was surprised by the issues with "fit and finish" that have appeared. Maybe shocked rather than surprised.

Pulte Homes responded:
We're sorry to hear that you've experienced issues with the quality of your home and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 3

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