Pulte Homes Reviews

I’m happy with quality, customer service Is very good.

Not bad, a bit below my expectation.

Pulte is a good builder, During the development, Pulte provide three orientations: pre-construction, pre-drywell and pre-closing. It is helpful to know how the house is built by Pulte. After closing, the customer care manager is very nice and responsible. He makes every effort to help owners resolving the issues.

What a wonderful experience

Great

I don’t think the follow-thru matched the promises.

Our new home is beautiful and the quality is without question. However, don't think that a high price home is without its faults. Pulte has been fixing the issues, but response is very slow and communication is sporadic. At least things are being fixed. I would buy this home again, despite the issues.

The home is great & we could not be happier with the quality & support we received from the Pulte building team.

The build process went well. We were kept updated on progress. Our home is beautiful and we love all the features. The sales associate was really helpful in finding our lot. The design associate was very good at helping us decide on what options we wanted.

Issues have been slow to get resolved post move in.

I was very happy with the experience, especially the design studio and the communication and responsiveness of the construction manager.

My pulte home is beautiful! No home is perfect, but pulte made the process easy and my home is beautiful

Everything was excellent except some minor issues with the carpet

Most of the sod in my yard is dead, will not germinate, tree falling down, no shrubbery planted in a hill in the back yard, escaping company caused a mud slide over my entire backyard, threw more sod, left wood chips all over the yard and no one is responding to my concerns. The biggest problem is Pulte had air conditioning unit out right outside my master bedroom window, I am miserable, can’t sleep because of the noise. Need help!!!

I am happy with the experience I had with Pulte. Every step was easy, Professionally managed and I was well informed about my future home. Happy to make right decision with Pulte Homes.!

Be certain to go over ALL items in the contract BEFORE the build and ask a lot of questions as to upgrades, etc.

Over all it’s good.

Check the paint in all rooms for different colors in the same room and different gloss. Check carpet, our carpet has paint all over it, paint overspray. Material and workmanship on trim boards.

This house is by far the worst quality build I have had in all my homes. We have safety issues in our yard that has not been correct after several requests. This is a common theme they do not follow through. Myself and other in our neighborhood agree that there is a lack of oversight on the subcontractors. The site supervisor do not roughly inspect the work completed. Our living room ceiling was not built according to plans and it is two feet lower. A bedroom closet was not built correctly so we lost closet space there. Our outside was not caulked or pained correctly. After one month in our home we have trim work popping around house don't settle that quickly. Sales team mislead us and gave us incorrect property information, we added upgrade that were not done to our expectations which are either errors or misleading the customer. Our realtor realtor was also upset on the numerous issues and lack of combination and timelines of corrections. Overall I would warn and new buyer. ... More

We were put on hold for over 6 weeks with no progress, they hurried to finish the house in the month we were originally told. Now seeing small details that were missed ( such as trim not being painted that's exposed, tile not fully completed in master shower. We closed almost 2 months ago and still have no sod and keep getting the run around. Our driveway and side walks are covered in dirt/mud. Our kids and dogs are dragging dirt and mud into our brand new house daily. Our sidewalk by the front porch is starting to lose the dirt under it due to grading not being finished. Overall we are pleased and happy with our house, but at this point when we get sod we will be trying to keep it alive in the heat of the summer. ... More

Cheap paint and construction on interior and exterior walls. No attention to detail by the contractors. Design features and options are good.

First time home buyers, Pulte made the experience easy and exciting! Great communication from the Pulte team.

Need to make sure you are looking as the construction gets done. Some major framing issues with our condo.. Things are being corrected but I was a little surprised at how the place was not finished or cleaned properly when we closed.

The field manager ignores our repair request, we are very upset about his attitude to customers.

overall, it is good experience