Pulte Homes Reviews

Pulte warranty department never answers the phone, and when you leave a message they don't call back. I called them on Wednesday June 19, 2019 and today is July 1, 2019 and I still haven't received a call.

Top notch material

Very unhappy with the quality of work, poor workmanship Have put in request for repairs and fixing of faults noted, more than 4 weeks and no progress

This is the second home my wife and I have constructed in Indiana and the fifth home owned. Overall, there has been a lack of quality control and attention to detail during the construction process. Following are examples - Dishwasher was either defective or installed incorrectly. The result was the soaking of the subfloor of the kitchen. The level of damage required a water restoration company to come to the house to remedy. The process is ongoing and may require disassembly of the cabinets. Landscapers have cracked sidewalk and driveway while operating a bulldozer. In the building process, after drywall installed, workers punched a hole through the wall to run an extension cord. The steel I Beam running the length of the basement has construction mud caked in multiple spots. Pulte process appears as we will fix on the backside rather than quality control on the frontside before the owner closes on the house. We specifically chose Pulte because of the floor plan of the house and the Hidden Pines neighborhood. ... More

We are loving everything about our new home and neighborhood. The high quality of the home stood out to us compared with other homes we looked at. They made the whole home-buying process super easy from beginning to end.

There were a few deficiencies in the home and the builder was quick to address these issues. The community is still under construction and as items present themselves they are quickly ratified without complaint. The attention to detail is much appreciated.

1. Sales person have NO sales experience and ZERO Knowledge home sales or options. 2. Sales person is very arrogant, NOT trustworthy, fabulist, her ultimate goal is MAKE MONEY in sales NOT providing accurate information. Lot of options were missed during the final selection process. This is very evident including- Pulte staff agrees with these comments. 3. Even though I had a realtor, in the final sales documents sales person did not include the realtor. 4. The Options were selected based on Model, but blu prints were developed completely different. ALL SURPRISES. 5. Does not provide option list for a selected home. Need to make separate trip for every question. 6. Sales person Sends threatening emails, this is unacceptable. 7. The first meeting with Field Manager, sales person ask for signing paper work from customer, then you add the text. Basically it a forgery. 8. The Model home and the blue prints are different, sales person or field manager cannot able to support to have chandelier as per the Model. 9. The substandard material - like lumber, windows, doors, baseboards, cabinets, appliances and several more. 10. The paint is a Joke, when you rub the wall, one can see the drywall. 11. Workmanship- the windows are crooked. Lots of squeaky floors, basement was flooded for several days, the floor is discolored. Adjacent Model Model next to my home is an example, due to that reason the basement is getting painted in grey. The entry had lot of scratches during the building process, the field manager should fix them. 13. Cutting the corners every aspect, did not clean and power wash the basement. 14. Bathrooms spout were broken. 15. The Whirlpool microwave and oven stopped functioning on the Day one after move in. 16. Cabinets upgrade -2 option material quality is worst. 17. Poor workmanship quality. 18. Option prices are very high with Substandard material. 19. Beware of sales person forgery practice. ... More

Pulte has been a good builder to work with overall. The seller Victoria was friendly however I think she could pay a bit more attention to detail when dealing with clients requests. Brittany from the design center was very helpful answering questions and providing suggestions for improvements throughout the house. Jim was superb taking ownership and addressing all items from the final walkdown in a timely manner, going above and beyond to assure I was a happy customer.

Pulte did an excellent job building our home for a great price. The staff was responsive and easy to work with.

From our initial walk through all the way to our closing, Everyone at Pulte made the home buying and building process fun and smooth! I cannot day enough good things about this experience!

Pulte team members were very responsive and displayed commitment to the quality of their work and product.

Very good service

Surprise. No drawers in the bathrooms' counters. Shouldn't "cut corners" this way. Painting is OK but not really "professional".

From start to finish, this build couldn't have gone much better. Communication (which I value highly) was always a priority. Quick, thoughtful responses always were returned. Everything was done above and beyond code with good quality materials. The only issue we really have is the final grade. While a landscaper will deal with this, the final grade and yard was left with a ton of rocks, very uneven, and were not sure how it passed city inspection. Several other neighbors have complained of the same issue. Other issues popped up but were quickly remedied by pulte. Our field rep Cody did a fantastic job. ... More

Only being in the home for a few days things have been good. Need more time for a proper evaluation.

100% Satisfied.

Do not close until all issues are resolved. We experienced a clogged sewer line from a worker's rag one week after moving in. Our AC is not working properly in June in Texas 1 month after closing. Punch list items are ignored, you'll need to handle them yourself.

Elected to use Pulte and it’s affiliates throughout the entire purchase process, a one stop shop approach requiring less action on our part. All individuals involved in the process were knowledgeable, professional and extremely helpful. Quality of finished house I rate better than average as some areas of workmanship were less than desired. Overall satisfied with our home buying experience with Pulte and our new home.

The Pulte team has been extremely responsive before, during and after the sale. I appreciate the quick response to any issues may have hd.

I’m disappointed with the way certain things were done in the home. Everyday I’m finding more and more things that weren’t done correctly

Great experience

Some aspects really good and some woeful.

Obstacles overcome, issues addressed and satisfied. Positive outcome. Happy Homeowner!

Buying process was good. Overall Jose is wonderful. Attentive to changing demographics (aging population) and needs

Our house looks amazing at first glance, but we have noticed a lot of painting and workmanship issues. Mark has been very responsive to any repairs we have requested.