Skip main navigation

Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15966 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15966 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Overall a good experience

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2019
  • Austin, TX

The purchase process was easy and I feel confident that my home was constructed well. Working with my field manager was a breeze as was with my sales representative. We opted to finance through Pulte Mortage in order to take advantage of the incentives we were offered, and this was mostly hassle-free although there were times when our loan processor was difficult to work with and unclear regarding various requirements.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

So far So good

  • Teresa J.
  • Verified HomeBuyer
  • June 25, 2019
  • Myrtle Beach, SC

We've only been in the house for 1 month but we absolutely love our home. Any issues we may have had before moving were addressed right away. Tom our Field Supervisor was the best, very attentive, and responsive always got back to us within the day!!!

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

C-Grade Subcontractors

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2019
  • Peachtree City, GA

Pulte homes are built using C-Grade Subcontractors at best, who are incentives-ed by quick turn over. Pulte Field managers advocate for the builders and reward poor quality work, and not work for the home owner. Much attention is paid to the model unit but not to the purchased homes. I would recommend hiring a private Project Manager and Inspection agency to oversee the construction.

Pulte Homes responded:
We're sorry to hear that you weren't satisfied with your experience and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Happy customer

  • Franklin O.
  • Verified HomeBuyer
  • June 25, 2019
  • Lutz, FL

Nothing is perfect. Yes, I had issues reported during walk through and after I moved to the new house. Everything is being take care by Pulte team and contractors. Joe my site manager seems to be more concern with issues than myself. His support has been amazing.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Felt like for the money that we spent, our house should have

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2019
  • SAN ANTONIO, TX

Felt like for the money that we spent, our house should have gotten a lot more attention to detail, workmanship, clean up of our home and yard area, before closing on our new home. Pulte has been good at fixing the major issues brought to their attention thus far. For that we are grateful.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Pulte Homes - More than Satisfied

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2019
  • Peoria, AZ

More than Satisfied

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Generally happy - but not tatally

  • Timothy N.
  • Verified HomeBuyer
  • June 25, 2019
  • Johns Island, SC

Disappointing that we had to pay almost $2000 for a light gray paint throughout the house instead of the standard white - and its MATTE paint! You have no choice in finish. Every little nick and fingerprint shows. Don’t waste your money - repaint yourself. We’ve talked to other owners who just leave paintbrush and paint can handy for retouches before anyone comes over. That is crazy. Stove damaged upon install - hard to believe no one knew! I tried to bake and flames burnt the flooring underneath the stove. Took over a week to get a new one. The painters are very sloppy - paint on glass ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Impressive experience with Pulte Homes

  • Thomas O.
  • Verified HomeBuyer
  • June 25, 2019
  • Saddlebrooke, AZ

I have nothing negative to say about our experience with Pulte Homes. This is the most solid well built house we have ever lived in. The people we dealt with were fabulous and very responsive to our questions and concerns. If I ever want to build another house (I love this one to much so I probably won't) but I would build another Pulte home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Harry D.
  • Verified HomeBuyer
  • June 25, 2019
  • Plainfield, IN

Was a great experience. Met our needs. Overall very please.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

So far, very pleased!

  • Marguerite D.
  • Verified HomeBuyer
  • June 25, 2019
  • Sudbury, MA

We've just moved into our new home and so far, are quite pleased with the quality and thoughtful design. Any questions that we had had, either prior or after moving in, have been answered promptly and thoroughly. Management took the time to explain our new heating and AC system, let us know about maintenance, and explained many other areas of our new home. Getting settled in could not have been easier!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Zachary D.
  • Verified HomeBuyer
  • June 25, 2019
  • FLORENCE, AZ

Beautiful work

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome gated community

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2019
  • Saint Cloud, FL

The whole buying experience with Pulte was so smooth.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I love my new house!

  • Patricia Z.
  • Verified HomeBuyer
  • June 25, 2019
  • Surprise, AZ

Everyone from sales through closing was very professional and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Everything is great~

  • Xiaoying Y.
  • Verified HomeBuyer
  • June 25, 2019
  • Ann Arbor, MI

Everything is great~

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

eh

  • Jared G.
  • Verified HomeBuyer
  • June 25, 2019
  • Las Vegas, NV

Gorgeous neighborhood. Nice and quiet. Good sales staff. I kind of felt like I was being scammed by the mortgage company. The construction guy was a moron; he did not finished the final walk through list before closing. The majority of items are still unresolved a month later.

Pulte Homes responded:
Thank you for your feedback. We'd be happy to look into any unresolved issues if you email us at socialcare@pultegroup.com. --Sarah

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

From start to finish.

  • William R.
  • Verified HomeBuyer
  • June 25, 2019
  • Flemington, NJ

Get all questions answered along the way so there are none after closing. Stay on top of things. Personnel were cooperative in reaching satisfactory conclusions. Sales staff friendly and professional, Regina. Design Center, Jill was helpful coordinating interior; Gary explain the process as thing developed. Craig is making everything correct the minor flaws.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Average

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2019
  • Fort Myers, FL

Need better response - Bought a Model home that was promised to be like a new build but later to learn a model doesn't have the warranties that a new home has.

Pulte Homes responded:
Thank you for your feedback. We've shared your comments with local leadership and if you'd like to discuss your experience with us further, please don't hesitate to contact us at socialcare@pultegroup.com. –Sarah

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

not responsive with issues!

  • Carlos M.
  • Verified HomeBuyer
  • June 25, 2019
  • Fort Worth, TX

spend a good amount of time on your walk thru!

Pulte Homes responded:
We're sorry our responsiveness hasn't been satisfactory and if there are unresolved issues that we can assist with, you can always reach out to us at socialcare@pultegroup.com. --Sarah

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Very happy with our Pulte home!

  • Gerard H.
  • Verified HomeBuyer
  • June 25, 2019
  • Punta Gorda, FL

We are very happy with our new home! What we like about Pulte is the quality of homes they build and you get to select what upgrades and colors you want to make it your own style. Chip was our salesman and he was excellent! Very conscientious of our needs and quick to respond to any questions or concerns we had. Overall, very happy with our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

You end up paying more to get nothing

  • Heather B.
  • Verified HomeBuyer
  • June 25, 2019
  • BUCKEYE, AZ

The design center was the worst experience. The base price of the house is not even close to a realistic price unless you want poor quality materials. The trades are not paying attention to detail and are just rushing the jobs.

Pulte Homes responded:
We're disappointed to hear that you didn't have a good experience and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Seamless experience with trustworthy people

  • Ashley J.
  • Verified HomeBuyer
  • June 25, 2019
  • Charlotte, NC

We closed on our house with great certainty that we were moving into a very well constructed home in a community that has been built with care. The process went very smoothly and we felt we always had our questions answered in a timely way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Pulte makes the home building process easy.

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2019
  • Lake Orion, MI

Pulte makes the home building process easy. The timeline mapped out in the beginning really helped us understand how the process would go.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - All depends on how Pulte handles the problems AFTER the closing,

  • Saied E.
  • Verified HomeBuyer
  • June 25, 2019
  • Carmel, IN

All depends on how Pulte handles the problems AFTER the closing, we were told to wait one year before we can report any problem.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Pulte Homes - Steven P.

  • Keith E.
  • Verified HomeBuyer
  • June 25, 2019
  • Fort Myers, FL

Steven P. was a wonderful, patient sales agent, that worked with us from start to finish and always answered questions and got us the needed information. In fact the entire sales team at the Westbrook site were always friendly and welcoming. We had two site project mgrs during our build, Michael and Jordan H. And they were both awesome! They both went above and beyond to make us feel like we were truly a part of the building process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Landscape disappointing

  • David S.
  • Verified HomeBuyer
  • June 25, 2019
  • Plymouth, MA

Interior of house completed on closing date to my satisfaction. Outside landscaping has not been done at all. Downspout on porch is missing. It has been 27 days since my closing.

Pulte Homes responded:
We're sorry to hear that you're disappointed with your landscaping. Please email us at socialcare@pultegroup.com so we can look into this for you. --Sarah

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 2

Narrow Reviews by Area