Pulte Homes Reviews

Pulte buils a very nice house and Anthem is a great community.

Pulte homes will build a quality product if you MAKE them. That may sound odd because there quality standards that they must always meet, but believe me. If you have an experienced and organized field manager, things will go well. If not, you as the buyer will have to ensure things are being done appropriately. If you do not stay on top of the process (that means visiting every day or every other day), then something will be wrong and the contractors will cover it up. Plain and simple. The construction of my home actually went very well initially. Towards the end, I ran into many issues, including a major issue of flooding from a punctured pipe. It wasn’t the pipe puncture that was the issue because things like that happen, but the incredibly slow response to the problem was terrible. Ultimately due to issues with the field manager and contractors, a leak led to 2 weeks of no response, which led to mold being in the home, then more mold being found after the initial mold abatement was “completed”. There are a lot more details there that will be too long to type, but understand that I would have moved into a molded home with water damaged drywall. It took emails and phone calls to corporate staff to get some sort of movement. Now, there is a lot of good with Pulte homes. There were timely weekly updates on construction (when you have a good field manager), the sales consultants at the model home are top notch. They were like family to me and I never at one point felt like I was just another number or sale. I still keep in touch with the sales team. I can’t speak for all sales consultants, but mine in particular is very good, empathetic and trustworthy. I can’t say enough good things about him. I formed a good relationship with Pulte mortgage after a rocky start. I will say that if you as the consumer don’t do your homework when it comes to interest rates, you will not get the best rate. Pulte will match any rate that you get from other lenders. Ensure that you attempt to get other rates. Pulte won’t offer you the best rate initially. That is a fact. I will say that I was hoping to give Pulte 5 stars, but that is not possible. I will still recommend them over other brands, but there will always be a disclaimer accompanying my recommendation due to the issues I encountered. I was exhausted at the end of the home building process when I should have been energized moving into a new home. In summary, I believe my home is beautiful and secure, and has good value. Just ensure you take the time to make that happen. ... More

I would suggest having an additional walk thru after you move in to familiarize yourself with features of your house.

Wonderful people to work with. Of all of the homes I have had built in the past, (6) this experience has been by far the least stressful and most satisfying

Larry was great to work with during the construction phase!

Premium quality

We are not happy about our experience with Pulte. There are so many issues I don’t know where to begin. Pulte could not close on agreed closing date, fireplace wrong stone color, lawn irrigation has leaks and wrong placement of irrigation heads, no mailbox for 6 weeks, no internet for 5 weeks, huge drainage problem backyard, dishwasher didn’t work, no water to refrigerator, did not clean house very well, sloppy careless work on just about everything, etc., etc., etc.

This is our 2nd Pulte home. Needless to say we're very happy with the quality of construction.

Reliable and were able to deliver what they have promised.

Very pleased with my home overall but I opted out of buying irrigation because my yard is so small that watering should not be an issue. Unfortunately the turf company laid poor quality sod over completely unprepared clay. Under the sod are multitudes of rocks and construction debris. The grass turned brown within 24 hours and now a week later, after heavy rain and copious amounts of water from a number of sprinklers I have purchased, there appears to be some hope that it may turn green. I have spent seven days outside, muddy, wet, bug bitten and suffering a shoulder injury from pulling a hose around from the one spigot on my house in an effort to resurrect this lawn because Pulte washes their hands of any responsibility for sod once installed. If it fails... it’s completely on the homeowner regardless of the quality of sod that the turf company throws down. Fresh, good quality sod, laid carefully over well prepared ground does not turn brown and appear dead within a day. This sod was not freshly cut and was hastily rolled out. Two and three inch gaps between pieces and large air pockets under the sod have prevented it from thriving. All I can do is continue to water and hope it survives because Pulte is not interested. ... More

Great experience overall in large part due to Bob and Jermain, the team at our neighborhood.

I recently purchased a home at 4400 West. Great investment! The design is very elegant with quality materials and craftsmanship. Lots of living space (interior and exterior) and great walking community. The rooftop loft has breathtaking views of downtown Atlanta and the notorious skyline. 5-Stars!

Good

Francisco and Elli were great help!

Everyone was really helpful even after I moved in and needed to reach out to the contractor.

Great floor plans and prime location. Process of building was good, but attention to detail by subcontractors was seriously lacking. At this price point, we expected much more from Pulte. Overall, great people to work with and happy to call this Pulte house a home.

Pulte BPC/Mudroom is very functional and serves as a second office on the first floor. The doorways upstairs are narrow and the air return vents above the bedrooms do not allow for privacy. Expected better workmanship overall for the price.

Pulte has been a great experience from the beginning of the process. I was always kept in the loop since the start of construction. The work site was always clean as the house was being built. The quality of the work exceeded my expectations along with the high quality appliances that were installed in the house. The few warranty issues that I had after move-in were all scheduled in a timely manner and taken care of with relative ease. I would highly recommend a Pulte built home to anybody in the market for a new house.

Richard, Dale and Paul have been excellent in meeting our needs and very professional and helpful. We appreciate them very much.

We had an amazing experience with Mark,Alex, Brennan, and Frenado. We would definitely recommend Plute to everyone. I enjoyed the home buying experience from start to finish. These guys had put 100% effort !! Customer service is awesome.

Some issues I noticed after I moved in. Defect on wood floor which will be fixed. Plumbing leak which’s they fixed. Cabinet doors not aligned. Some painting not done properly. Pulte has been very responsive. Hvac filter not easy to chamge

I’m really satisfied with my new house overall. Pulte home is great home builders company.

Read all of the material that you are provided and ask questions. Understand what changes can be made and what changes can not be made. Walk your property (lot) and be sure that it is a good fit for you. Enjoy your experience.

The experience with Pulte has been very good. From the iniial contact through closing the staff has been top notch.

The quality of the paint job, materials, bathrooms and just about everything was done sloppy. It’s sad because of the price we paid for the home. Then the gate at the entrance has been broken for months now.