Pulte Homes Reviews

Craftsmanship is a lost art. From concrete issues to drywall there are plenty of ways that the quality could have been better

The Pulte team has a very good system in place which kept the building process proceeding on schedule, and we felt well informed through the entire experience. We anticipate they will provide good response to any issues that may develop short-term.

We love our first new home, because it belongs to us... however, the quality and workmanship Pulte gives their clients is close to zero. I have seen apartment maintenance men do finer work then that which is made up within our home. Once you close, despite issues you find during your walkthrough - you can kiss your “fit to finish” warranty and the communication from your Pulte contacts goodbye. It’s a good thing we are in the construction business otherwise I might have cried (more) when we moved in. From the concrete in our driveway cracking, holes in the stucco finish, front doors that allow you to stick things from the outside - inside... (creepy) to uneven floor tiles that will injure your kids - oh and missing grout in random areas, unfished basboards, divots from the staple gun in the sheet rock visible in your walls.... to a fireplace that is put in for you but damaged with a mantle that has nail holes still visible on its surface... chipped cabinets... (the list is endless folks). At the end of the day if you don’t focus your attention too heavily on any one singular area of your home until the big issues present themselves - then maybe it’s worth giving it a whirl. ... More

Generally speaking, Pulte's standards are high and their responsiveness to issues is excellent; however, there is room for improvement when it comes to the supervision of subcontractors/business partners during the final "finishing" construction phase. Some finish items need more attention to detail: carpentry trim work, final painting (we had lots of "overspray" at the crown molding/wall area; crooked electrical switch plates; granite not polished (rough edges); landscaping selections don't fit size/scale of yard. The worst issue we encountered was an improperly installed door threshold/quarter-round trim molding that our small dog caught his paw in, twisted and ruptured a disc resulting in emergency spinal surgery. If the installer had taken five extra minutes to fix the "gap", there would have been no hazard. So, as stated above, more attention to detail needed with the subcontractors performing the finish work. We especially love the modern layout, the generous room sizes, the flooring options and the master bath is fantastic! Pulte has extremely high standards overall--so work with your construction representative and field supervisor closely to ensure the finished product meets their high standards and your overall expectations. Then LOVE your Pulte home! ... More