Pulte Homes Reviews

We had an overall good experience purchasing our home with Pulte. Throughout the process, the availability of staff was amazing and they answered our many questions. We were pleased that Pulte provides/partners with multiple services such as mortgaging and insurance. It helped make the process smooth as all of those parties can then communicate with each other. They also offered very competitive pricing in our situation. Some feedback I would give to new home buyers, especially in new construction, would definitely be to know what you want in a home, and what options are available for homes. The base structure of the home is very simple, so adding on options is almost necessary. The realtor does not know every single possible option (since there are so many), so it is definitely helpful to know what you are looking for. They have a list of available options handy, but even then, there are some options available that you can see if they can accommodate. In some cases, at least for our situation, there were items that overlapped each other and I feel like there could have been instances where we paid for two separate things, but really having one of them, covered the other (this happened a lot in the smart home aspect). Also, after moving in, there are some things where I think "oh I should have got that." But it wasn't something that was mentioned as an option, so it was hard to know everything in the beginning. The process definitely moves very fast. The craftsmanship was very good. They definitely put up a lot of quality homes, so they know what they are doing. Obviously mistakes can happen, so its important to speak up as soon as you notice an issue. I would say that there are some items that still need fixing after closing, but once you close, I feel like the responsiveness and timeliness of getting these things done definitely slows down as they are already on to the next house. ... More

The pulte home experience was great. From Eric in sales & pulte Mortage chase & David right to Don field construction no worries for us the home owner . Can’t go wrong with a pulte Home

Jimmy was wonderful to work with!! Super helpful and went above and beyond to ensure I was happy with my new home.

Love my home

All of the workers were always so helpful and quick to satisfy you.

Gary, Peter and Bob have been wonderful. Gary and Peter have gone out of their way to fix any issue that has come up. Always, polite, friendly and willing to lend an extra hand. Bob has kept us informed every step of the way of the construction delay. Everyone took into consideration our circumstances and Made our move as easy as possible.

Nice home by nice people!

Painting has to be better

The Pulte office in Denver did a great job communicating both with phone calls and e-mails. Also the builder did an excellent job,

We love our new home , then home loan dept was so kind and friendly , our field manager was so kind we felt as if we were working with a family member , our home sales rep was wonderful at answering all our questions . the title company was so amazing they were on time and answered any questions we had that made our home buying experience fun and stress free . I would recommend Pulte Homes to my friends and family because Pulte Homes are built by families for your family . What a better way to say Welcome Home .

Our home buying experience with Pulte was wonderful, from start to finish. My Loan Manager made sure the loan processing aspect was smooth and efficient and our building superintendent did well managing our expectations and communicating.

Once in the home, my customer care rep has been super. Helpful, understanding and attentive to details. My only issues are with the purchasing process. I was told some things by the sales rep that were not true and the whole buying process is geared to designing and building a home. I purchased an already constructed home but had to follow the same process as someone who was building. That simply does not work well and is quite frustrating since you will find yourself making decisions without all the information you want and need to properly determine the best course of action. When you are purchasing something that is already built, you want to first settle on a price, then get an inspection done and then move on with financing. With Pulte you can't do that. Needs to be fixed. The house itself is of very good quality and with the warranty in place there are protections. But I have very little experience on an ongoing basis regarding execution of any warranty items. I am still in what I consider punch list phase but can say that at this phase, customer care has been great. ... More

Quick response to issues. Stayed on schedule to meet the projected closing date!

Watch your house being built as much as you can. Sub contractors are not the best tradesmen. Many issues during the build and more with the finished product.

This was a top notch buying experience, from the sales office and all the way through construction. All Pulte personnel, from labor to management, were very attentive and dedicated to the satisfaction of me, the customer.

We love our beautiful home!

We had a great experience with Pulte Homes. Everything ran on schedule and we kept within our desired budget to build our perfect home.

Good experience in home buying process. Make sure you understand your lot and the grade.

Our sales person Matt could not have treated us better. The Pulte process is well organized and home delivery came in the promised time period. We are very happy with our new home and the community we now live in.

The home was not completed, had a gigantic list of cosmetic issues that weren't small. Very poor quality build, Pulte as a whole can care less about customer service. I would never recommend a Pulte home to anyone that I know and I would never consider purchasing a Pulte home in the future in any capacity. My advice.. Run....

This is the second home I purchase and the quality and attention to detail is much better than the first home I owned from a different builder. The closing process was also great and their customer service is outstanding.

Love my home!

Nothing but a 100% positive experience with Pulte. Everything from pricing & site selection, to build, to move-in...our experience with Pulte has been stress free and enjoyable. My wife & I now have the home of our dreams.

We love our house and location but we had no shortage of issues from the very beginning and all the way through in working with Pulte. There is a clear leadership issue in this region. I would buy one of their spec homes but I wouldn't build with them ever again in South Carolina. The location is key and the houses are beautiful once they're done just be prepared to fight for what's right along the way.

Love our new home, everyone was very professional.