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Pulte Homes Reviews

What Real Homeowners Say About Pulte Homes

With an average rating of 4 stars, Pulte Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 16188 verified homebuyers to give you an honest look at what it's like to build a new home with Pulte Homes. Read their unedited reviews, feedback, and complaints to help you decide if Pulte Homes is the right builder for your new home.

Pulte Homes

has 4 out of 5 stars overall

16188 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Tangerine Ridge - Pulte

  • Vincent M.
  • Verified Homebuyer
  • June 18, 2019
  • Tucson, AZ

The home materials used and workmanship are high quality, the Pulte team of people have been excellent to work with. Their support was crucial since our move was cross country and the team delivered! During the construction process there were virtually no major issues causing delay. The timing was accurate and home was well worth the value for the money.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Thank you!

  • Gheorghe A.
  • Verified Homebuyer
  • June 18, 2019
  • West Bloomfield, MI

We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Would Build with Pulte again

  • Robin E.
  • Verified Homebuyer
  • June 18, 2019
  • Liberty Hill, TX

Our construction foreman was fabulous, over 20 years with the company and he communicated all the time and was very responsive to our needs. He saw and noticed things and had them down to fix often before we did. Would definitely use again. The process was very easy from the sales process, while building to the financing and closing all with

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte Homes - From the time we paid our earnest money to the time we closed

  • Anonymous
  • Verified Homebuyer
  • June 18, 2019
  • Phoenix, AZ

From the time we paid our earnest money to the time we closed on our house exoerience with Pulte has been really great with no issues - Carlin from sales and Scott were of great help at Sky Crossing, Phoenix

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Completely Satisfied

  • Louis C.
  • Verified Homebuyer
  • June 18, 2019
  • Albuquerque, NM

We found the process from lot selection to finally inspection seamless and completely acceptable. Communications with sales, finance and project manager were excellent and never felt in the dark about the process. Closing was completed in 30 minutes, a new record for us. We would recommend Pulte to anyone looking for a custom home for a fair price.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Everything was 5 stars

  • Cedric L.
  • Verified Homebuyer
  • June 18, 2019
  • Garland, TX

Everything was 5 stars

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home buying experience.

  • Anthony C.
  • Verified Homebuyer
  • June 18, 2019
  • Odessa, FL

Pulte homes has one of the best customer service. And it gives me peace of mind. Usually, after closing, you don’t hear from the builder anymore. But pulte homes have a 30 day window to check if there’s any other issues after closing.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Our Pulte Home experience has been great.

  • Matthew H.
  • Verified Homebuyer
  • June 18, 2019
  • Naples, FL

Our Pulte Home experience has been great. Good home, great quality!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I asked a lot of questions because I am a first time buyer.

  • Katie M.
  • Verified Homebuyer
  • June 18, 2019
  • North Las Vegas, NV

I asked a lot of questions because I am a first time buyer. Pulte was very responsive and answered my questions no problem.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - The position of ceiling light is not reasonable, I bought a 8-bed

  • Jie Z.
  • Verified Homebuyer
  • June 18, 2019
  • Kissimmee, FL

The position of ceiling light is not reasonable, I bought a 8-bed house, but there is no light above the dinning table, very strange.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - We love our new home!

  • Cara S.
  • Verified Homebuyer
  • June 18, 2019
  • Odessa, FL

We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

EMason Review 6/18/19

  • Ethan M.
  • Verified Homebuyer
  • June 18, 2019
  • Palmetto, FL

Been in the house only for a month but it felt like home instantly. I love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No overview, poor quality and not responsive

  • Roy S.
  • Verified Homebuyer
  • June 18, 2019
  • Powell, OH

We need some repairs NOW and very poor quality compared to Pulte in Arizona

Pulte Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at socialcare@pultegroup.com. --Sarah

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte's the best !!!

  • Donald K.
  • Verified Homebuyer
  • June 18, 2019
  • ALVA, FL

Great builder, great people to work with and very pleased with the finished quality of the home !!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very accommodating!

  • Harvey F.
  • Verified Homebuyer
  • June 18, 2019
  • Naperville, IL

Pulte was very accommodating and responsive!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Very positive experience

  • John S.
  • Verified Homebuyer
  • June 18, 2019
  • Georgetown, TX

Very positive experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsive

  • Thomas C.
  • Verified Homebuyer
  • June 18, 2019
  • Tucson, AZ

We encountered a plumbing leak shortly after we moved in and the Field Manager got right after it to ensure the work was fixed quickly. the rest of the home is great. We love our new home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Love my home

  • Alexis M.
  • Verified Homebuyer
  • June 18, 2019
  • Saint Augustine, FL

Great experience with Pulte and love the details included in the house I purchased. The layout is just what I needed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - There is a push to get you to make design decisions quickly (both

  • Dana S.
  • Verified Homebuyer
  • June 18, 2019
  • Tucson, AZ

There is a push to get you to make design decisions quickly (both interior & structural) so you do not have time to think about things. Wish we would have done different features. There are limited examples of the options available. We worked with our project manager 2000 miles removed from the project & he did scheduled walkthrus via Skype & it worked out great. He was a very good manager. sales office was responsive & quick to answer our questions. there is ABSOLUTELY NO FLEXIBILITY to do minor changes, such as not putting up a laundry shelf or bathroom mirrors. We had wanted a ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - Even after closing they were still there with any concerns I

  • Anthony D.
  • Verified Homebuyer
  • June 18, 2019
  • Naples, FL

Even after closing they were still there with any concerns I had

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Very pleased

  • Brett L.
  • Verified Homebuyer
  • June 18, 2019
  • Ponte Vedra, FL

Very pleased

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - Very pleased with whole experience

  • Jennifer H.
  • Verified Homebuyer
  • June 18, 2019
  • Chester Springs, PA

Very pleased with whole experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Still waiting for grass and to fix my drive way

  • Miguel M.
  • Verified Homebuyer
  • June 18, 2019
  • New Hudson, MI

Poor quality for a 400 k home , sorry but we are so disappointed with This home

Pulte Homes responded:
We're so sorry to hear that you are disappointed with your home and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 2

A little short on Workman ship

  • Karen B.
  • Verified Homebuyer
  • June 17, 2019
  • Santa Fe, NM

Labor quality is lacking poor supervision from the beginning got a Dan involved towards end and things went better but could not fix past items already covered Workman had no respect for others work and damaged finished product still need some repairs on marble in master bath

Pulte Homes responded:
We apologize that you had this experience and if you'd like to discuss this further, please don't hesitate to contact us at socialcare@pultegroup.com. --Sarah

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 3

Pulte Homes - Great Service!

  • Viktor P.
  • Verified Homebuyer
  • June 17, 2019
  • Hollywood, FL

Great Service! Thanks to Javier.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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