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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 16048 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

16048 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

New home experiemce

  • David S.
  • Verified HomeBuyer
  • May 31, 2019
  • Copley, OH

Easy to work with

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Excellentl service

  • Gina O.
  • Verified HomeBuyer
  • May 31, 2019
  • North Las Vegas, NV

From start to finish and I’m very satisfied with the product

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - Very satisfied with Pulte

  • Irshad T.
  • Verified HomeBuyer
  • May 31, 2019
  • Perris, CA

Very satisfied with Pulte

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Home completed on time.

  • Anonymous
  • Verified HomeBuyer
  • May 31, 2019
  • Novi, MI

Home completed on time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - good home

  • Anonymous
  • Verified HomeBuyer
  • May 31, 2019
  • Bloomingdale, IL

good home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We Love our Pulte Home!

  • Karen S.
  • Verified HomeBuyer
  • May 31, 2019
  • Rio Rancho, NM

Our new Fans Pulte home is everything we hoped it would be! The quality is amazing and the look and craftsmanship are awesome! We loved that our project manager Chris was on top of everything and in close contact with us always! The build was a very easy and rewarding experience and we couldn't be happier with the finished product!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great people to work with from the sales office to the build process and follow up afterward.

  • Leslie M.
  • Verified HomeBuyer
  • May 31, 2019
  • Galena, OH

Overall we were pleased with our new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Total Satisfaction!!!

  • Charles F.
  • Verified HomeBuyer
  • May 31, 2019
  • Schertz, TX

Our energy bill is very low. Our house is spacious, beautiful , and the envy of my family. We are 100% satisfied with our Pulte Dream Home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte, Great Quality Homes

  • Maria G.
  • Verified HomeBuyer
  • May 30, 2019
  • Fontana, CA

Very pleased with the quality of my home. Minor issues quickly resolved.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Customer Service!!!

  • Rhonda B.
  • Verified HomeBuyer
  • May 30, 2019
  • Westfield, IN

The experience of building a townhome in Retreat on the Monon was ideal! Selection of materials is on site, and very nice quality, even the lower priced materials. The project manager was very approachable and clear on the explanations of the property. Our home was completed 2 months ahead of schedule!!!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Site Supervisor

  • Noor S.
  • Verified HomeBuyer
  • May 30, 2019
  • PHOENIX, AZ

Bob is an excellent supervisor . work with him. he is very good at his job

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The quality of the work by Pulte is definitely very good for

  • Anonymous
  • Verified HomeBuyer
  • May 30, 2019
  • Plymouth, MA

The quality of the work by Pulte is definitely very good for a national builder. When you are going thru the sales and design process be sure to ask for details on every item. They will charge you 1000's for item, but when it is built, it is not what they explained. When you are looking at the model homes you are not looking at the home you will end up with. Example, the model home had the wainscoting in the dining room, but it does not actually come in the home. They will not offer it as an option either. In the end, the home is well built, but you are definitely paying a premium for a ...

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 4

Pulte Homes - Mostly a good experience, however no one has contacted me about

  • Amanda M.
  • Verified HomeBuyer
  • May 30, 2019
  • Hawthorn Woods, IL

Mostly a good experience, however no one has contacted me about the issues we did have, which is greatly disappointing.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 1

Over all good

  • Carlos C.
  • Verified HomeBuyer
  • May 30, 2019
  • Santa Fe, NM

Check the Pultr Website it is a great help

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Poor Pulte experience

  • Eric P.
  • Verified HomeBuyer
  • May 30, 2019
  • Chaska, MN

We were very disappointed with Pulte in almost every step of the process. It started with the offer of incentives to use Pulte Mortgage which was not competitive and they changed their numbers on what our payment would be through an “honest” mistake. Needless to say we shopped around then and found much better rates/payment. Loan match guarantee? Promised- but couldn’t do. Work that was supposed to be finished prior to closing, was not. Spending hours of our time to get issues fixed. Not a positive experience.

Pulte Homes responded:
We're incredibly disappointed to hear that you weren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at socialcare@pultegroup.com. --Sarah

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Good Value

  • Anonymous
  • Verified HomeBuyer
  • May 30, 2019
  • Fair Lawn, NJ

Project took longer than expected at the initial stage, thus pushing the move-in date up. Had some issues having pre-closing punch list addressed. But overall, a company that genuinely strives for good service, and a very good value for a home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Pulte Homes - Excellent overall experience

  • Matthew S.
  • Verified HomeBuyer
  • May 30, 2019
  • Menlo Park, CA

Excellent overall experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Mortgage = F

  • Dana F.
  • Verified HomeBuyer
  • May 30, 2019
  • Naples, FL

Pulte Mortgage is NOT consumer friendly. I would look elsewhere for a mortgage lender. I had problems from start to finish.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Good field managers with not so good sales office

  • Anonymous
  • Verified HomeBuyer
  • May 29, 2019
  • Buda, TX

There were a lot of inconsistencies between what we were told as far as timelines and our options, and what actually happened. There were numerous errors that were caught along the way with design and at one point almost walked away from the home. However, in the end the quality of the home turned out great, but not the exact design we were hoping for.

Pulte Homes responded:
Thank you so much for your feedback. We're sorry to hear you experienced these inconsistencies during the home building process and we have shared your comments with our leadership team. Please feel free to email us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

After Our Experience with DR Horton, We Truly Appreciate Pulte's Service and Quality

  • Angelo C.
  • Verified HomeBuyer
  • May 29, 2019
  • Fort Myers, FL

Our experience with Pulte has been amazing, especially after our experience from previously purchasing a home from DR Horton. The quality of the home, craftsmanship, service and ease of contact with the right people has been wonderful. It's been 1 month now since we closed and we can't be happier with our decision to go with Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home Buying Experience

  • Anonymous
  • Verified HomeBuyer
  • May 29, 2019
  • Fort Myers, FL

The final walk through was very thorough and the representative from Pulte spent a great deal of time with us. All the items that we identified to be addressed were completed before move in.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Overall it's been ok but not fully satisfied experience.

  • Srikanth P.
  • Verified HomeBuyer
  • May 29, 2019
  • Eden Prairie, MN

Overall it's been ok but not fully satisfied experience. More transparency would be really helpful

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Happy

  • Liang Z.
  • Verified HomeBuyer
  • May 29, 2019
  • Ann Arbor, MI

highly recommended to potential buyer !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Jerri H.
  • Verified HomeBuyer
  • May 29, 2019
  • Schertz, TX

Helpful & knowledgeable at every step of process. Really felt the pride in their homes. Clearly wanted to deliver home of our dreams

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte Homes - Great updates on building process, and response by the building

  • Erich K.
  • Verified HomeBuyer
  • May 29, 2019
  • Lake Orion, MI

Great updates on building process, and response by the building team. On time building date.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

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