Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15877 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars overall
15877 Reviews
Customer Reviews
New owner
- Chad F.
- Verified HomeBuyer
- July 16, 2025
- Myrtle Beach, SC
Been a great experience so far! Moved into new home in May. Would recommend!
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. It's wonderful to know that you have had a positive experience since moving into your new home in May! We appreciate your kind words and your recommendation! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Darrick M.
- Verified HomeBuyer
- July 16, 2025
- Georgetown, TX
Paige and LaMonica walked us through the whole process and made our first time homebuying experience a really easy-going process.
Pulte Homes responded:
Thank you for taking the time to share your experience. It's wonderful to know that Paige and LaMonica helped make your home-buying experience smooth and seamless! Congratulations on your new home and enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wonderful experience
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Charlotte, NC
Buying a home with Pulte was a great experience. Our home was what we expected it to be. Any issues or concerns were handled promptly and all workmen were pleasant. We highly recommend a Pulte home.
Pulte Homes responded:
Thank you for taking the time to share your experience. We're so glad to hear that you had a positive home-buying process with us. It's great to know that concerns were addressed and resolved promptly. We appreciate your kind words and your recommendation! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love our new home
- Rene R.
- Verified HomeBuyer
- July 16, 2025
- Kyle, TX
After a rough initial experience, we are loving our new home.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. While we’re sorry to hear the beginning of your experience was challenging, we’re so glad to know you're now loving your new home! Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Quality
- Niranjana P.
- Verified HomeBuyer
- July 16, 2025
- Milford, MI
Some of the finishing is not great. My entrance door and frame looks crappy. Didn’t pay attention when doing the walk thru. Also our sunroom door is not finished well. I consider Pulte a quality builder but am not happy with some of the finished work Thanks
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear you hold Pulte in high regard as a quality builder, but we're truly sorry that the finishing details, especially around your entrance and sunroom doors, didn't meet expectations. We'll be sure to share your concerns with our team, and we encourage you to reach out so we can help address any outstanding issues. Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 4
Easy Street
- Darren K.
- Verified HomeBuyer
- July 16, 2025
- Longs, SC
From start to finish the whole process was relatively painless. Everyone was great to work with.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that the process was smooth from start to finish and that our team made it a great experience. Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
very good
- Frank N.
- Verified HomeBuyer
- July 16, 2025
- Hilliard, OH
Nick and Bradley were very helpful
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that Nick and Bradley were helpful throughout your experience! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte
- Charles W.
- Verified HomeBuyer
- July 16, 2025
- Whitestown, IN
Jason, Sarah and Brayden have been great. House is great, The only criticism would be the sod install
Pulte Homes responded:
Thank you for providing feedback for us. We're so glad to hear that Jason, Sarah, and Brayden have been helpful throughout your process. We're happy to hear that you are enjoying your new home but are sorry to hear about your concerns with the sod installation. If there's anything we can do to help, don't hesitate to let us know. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality homes, great location and friendly, knowledgeable staff
- Paul N.
- Verified HomeBuyer
- July 16, 2025
- Monroe, NC
We have been very pleased with our new home and the entire purchasing process through Pulte! They made sure we were entirely happy with our home and have been helpful even after our move in. We would highly recommend Pulte Homes!
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had such a positive experience with your new home and the entire purchasing process. It means a great deal to know our team has continued to support you even after move-in! We appreciate your kind words and your recommendation! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Buying Experience
- Paul A.
- Verified HomeBuyer
- July 16, 2025
- North Port, FL
Dave our salesman was fantastic. He was very knowledgeable and well versed in every Pulte home we looked at. He is a valuable member to the Pulte team. I would strongly recommend seeking him out if you are thinking of looking into Arbor Oaks. He made the buying process actually fun. He always kept us in the loop of any developments in the community. We feel as though we made a good friend with Dave. Thank you again.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that Dave made such a positive impact on your homebuying journey. His knowledge, communication, and genuine care truly make him a valued part of the team, and we’re so glad he made the experience both smooth and enjoyable for you! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New Home
- John L.
- Verified HomeBuyer
- July 16, 2025
- Apollo Beach, FL
Very happy with the home no complaints
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that you are happy with your new home and have no complaints! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good and bad
- Vincent F.
- Verified HomeBuyer
- July 16, 2025
- Punta Gorda, FL
I purchased a quick move in in May 2025 so no real interaction with the building process except the final inspection and that piece went fine with Yohan as the Construction Manager. The sales process was stressful with deadlines that didn't seem to matter & missed communication, and the words "trust me" used. Viewing the quick move in homes was easy. I used Pulte Mortgage and Pulte title which got complicated at times due to unclear terminology and changing disclosure (loan) line items in each phase. In the end the closing went well with no surprises and quickly in just over 30 days. Looking ...
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're glad to hear that your quick move-in home was delivered as promised and that your closing experience was smooth and timely. That said, we regret that the sales and mortgage process felt stressful at times, and that communication and clarity weren’t always consistent. Your feedback is incredibly valuable, and we’ll be sharing it with our teams to help improve transparency and reduce confusion for future buyers. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 4
New house
- Colleen C.
- Verified HomeBuyer
- July 16, 2025
- Myrtle Beach, SC
We can’t say enough good and positive things about Pulte. From the office staff, our project manager and our closing was just outstanding. I would recommend Pulte Homes to all my family and friends
Pulte Homes responded:
Thank you for taking the time to share your experience. We're thrilled to hear that you had such a positive experience with our entire team! We appreciate your kind words and your recommendation! Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Mortgage is horrible to work with but Pulte the Builder was great
- Gary G.
- Verified HomeBuyer
- July 16, 2025
- Boerne, TX
Pulte Mortgage was horrible to work with, Trish was the most miserable condescending person I have ever had to deal with. The Builder side of Pulte was great and the salesman Jeff was great to work with also and the construction manager Michael was very helpful and took care of any issues we had. We will recommend Pulte as a builder but do not use their mortgage company side at all.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re glad to hear you had a positive experience with our sales and construction teams, Jeff and Michael will be happy to know they made a difference in your journey. That said, we're truly sorry to hear about your experience with Pulte Mortgage. Your concerns are important, and we’ll be sharing them with the appropriate leadership teams to ensure they are reviewed and addressed. Thank you again. ^KH
Total Score 1
Quality 4
Trustworthiness 4
Responsiveness 5
Best tract builder experience
- James M.
- Verified HomeBuyer
- July 16, 2025
- Fishers, IN
So, one thing to know is you are not buying a custom home, despite what you think is custom home pricing. This is tract building with all the limitations therein. Once you normalize on that fact, I can then assess the experience with Pulte. In my view, having bought several new homes from builders in different states, Pulte's process and standards are high in the industry. We really appreciated being able to enter the property as it was being built to see the progress, especially in finishing stages where you are measuring, bringing in contractors to do your own post-closing work, ...
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that you had an overall positive experience. It's great to know you valued the transparency during construction, the flexibility to prepare for post-closing work, and the responsiveness of our team in addressing punch list items. If there's anything we can help out with, don't hesitate to reach out to us. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Still have the same issues
- Daniel G.
- Verified HomeBuyer
- July 16, 2025
- Davenport, FL
I have called multiple times to fix the sink. Because it has a leak. They have came twice to fix it and the same leak still continues. I also called for chipped tiles, no one has called me back. Almost as if I never called. The ac has some kind of shortage in one room, where the ac doesn’t hit the same as the entire house. When I first moved no ac was hitting that room, someone came to fix it, and they got the ac to get to the room but it’s not as strong as the rest of the house. Pulte homes are not cheap homes I would expect better quality of work and better treatment.
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration and inconvenience you’ve faced. You should never have to chase down responses or feel overlooked, and we’re sorry that’s been the case. We'd like to escalate your concerns to leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Slate Ridge
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Lewis Center, OH
The process started off well but went downhill starting with the mortgage process. Had things missing inside. Air conditioner had issues. They seem to care a lot in the selling process, but after built and in home it is not as great.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear the process started off positively, but we're truly sorry that your experience declined during and after the mortgage phase. The issues you’ve mentioned, missing items, A/C problems, and post-close support, are disappointing and not the standard we strive to provide. We'd like to ensure that leadership is aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Owenership
- George J.
- Verified HomeBuyer
- July 16, 2025
- Longs, SC
Good experience right from the beginning Megan was and it wasn’t is awesome. No problem. Also Rodney was there every step of the way. Thanks
Pulte Homes responded:
Thank you for providing feedback for us. We're thrilled to hear that you had a great experience from the start. Megan and Rodney will be so happy to know their support made a positive impact every step of the way. Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Our move to Florida from VA
- Steven C.
- Verified HomeBuyer
- July 16, 2025
- Venice, FL
Chuck and Brittney have been responsive to any concerns we had. They made the move less stressful and are always available. They explained all of the features of the new Pulte home we bought. We are very satisfied with the newly built home by Pulte and look forward to living out our retirement lives here on a full time basis in Lakespur. Thank you!
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that Chuck and Brittney helped make your move a smooth and stress-free experience. It’s wonderful to know you’re enjoying your new Pulte home! Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Found a great new home
- Alma B.
- Verified HomeBuyer
- July 16, 2025
- Liberty Hill, TX
Easy experience in buying the new home. They were very responsive to address items from home inspection and their own blue tape inspection. Home has nice finishes and just exactly what I was looking for as my next home. My pups and I are very happy in our new home.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that you had a smooth and enjoyable experience with us! It's great to know that your concerns were addressed and resolved quickly. Wishing you many happy years ahead! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Duarte & Giraldo
- Ella D.
- Verified HomeBuyer
- July 16, 2025
- Hoschton, GA
When 2025 started we decided to buy a house in Georgia, we were out of the country when we found it online, my son came to see it and met the kindest lady and began this process, being first time buyers some things in the system were not ready or easy with our credit, but the construction company made it possible and we also have a house more beautiful than we dreamed of... thanks to Pulte Homes and their great team, it was the best thing that has happened to us since we arrived in Georgia 3 years ago, our dream came true!
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re honored to have been part of such a meaningful milestone in your journey. It’s wonderful to hear that, even from abroad, you felt supported and welcomed every step of the way! Congratulations and enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointed
- Michael A.
- Verified HomeBuyer
- July 16, 2025
- Wilmington, NC
Overall the experience was not what we expected. The home took 3 months to start after we signed the contract. It turned out that Pulte didn’t even own the lot and work had to wait until they finalized the purchase of the land. In the end they delivered late by 5 weeks. So many items that we spotted on the final walkthrough should have been picked up during the build process by the construction managers.
Pulte Homes responded:
Thank you for sharing your experience with us. We're truly sorry to hear that your homebuilding journey did not meet expectations, especially with the significant delay in starting construction and the late delivery. We apologize for the items still unaddressed and would like to escalate them to leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Lots of promise, poor delivery
- Eyitemi F.
- Verified HomeBuyer
- July 16, 2025
- Ashburn, VA
Pulte does a rush job. Everything from the installation of the doors to the paint job to the construction of the walls was clearly done in a haphazard fashion showing a lack of care. Even the toilet they installed had a crack in the basin. Whenever an issue arises, I have to play email and telephone tag to get any kind of response. And then, there’s a lot of gaslighting about whether or not the issue I present is truly a problem. Don’t buy Pulte.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re truly sorry to hear that your home did not meet your expectations and that you've encountered frustrations both with the quality of construction and the follow-up process. We would like to make leadership aware of your concerns and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Sadly unimpressed so far - Disappointed with Pulte - thought they were better than this.
- Steven B.
- Verified HomeBuyer
- July 16, 2025
- Santa Fe, NM
The experience with Pulte has been problematic from well before we closed on our home. Communication during the completion of the build was poor and we rarely received status updates in a timely fashion. We were shocked at how unprepared the home was at the pre-closing orientation walkthrough with the construction manager. It would have taken hours to catalogue all of the obvious finish defects; some systems were inoperable; and it was obvious that no one had been actively supervising the the finish work during the last several seeks of construction. At the final closing walkthrough many ...
Pulte Homes responded:
Thank you for taking the time to share your experience. We’re truly sorry to hear how disappointing and stressful this process has been for you. The concerns you’ve outlined—lack of timely communication, poor finish quality, incomplete walkthrough preparation, and ongoing delays in post-closing repairs—are absolutely not reflective of the standard we strive to uphold. We'd like to ensure leadership is aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 3
More and more issues with house
- Juan M.
- Verified HomeBuyer
- July 16, 2025
- Brownsburg, IN
The house has more issues than what I expected, it seems like there is not much attention to the little details . The finish on the walls is bad. I have several issues that we keep finding issues that could have been avoided if there was a quality control. I been in the house for 3 month and still haven’t fix one off the main issue that was point out when we inspected it the house which it was the main so sewer line. Also landscaping is bad.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're truly sorry to hear about the ongoing issues you've encountered in your new home. From unfinished walls and unresolved sewer line concerns to landscaping issues, these are not the standards we aim to deliver. We apologize for the lack of follow-up regarding your concerns during inspections. We'd like to escalate your concerns to leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
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