Pulte Homes Reviews

Pulte Homes responded:
Thank you for taking the time to share your experience. We're truly sorry to hear that your experience left you feeling uncertain about the promises made during the process. We would like to help, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re truly sorry to hear about the challenges you’ve faced so early in your homeownership journey. That’s not the experience we aim to provide, and we understand how frustrating this must be. We’re grateful for your kind words about Mr. Pike, it's clear he has made a meaningful impact, and we appreciate you highlighting that. Your concerns about our project management and warranty responsiveness are being taken seriously, and we’d appreciate the opportunity to address them directly. We would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are truly sorry to hear that there has been a delay in response to your warranty issues. We would like to learn more so that we can help address your concerns. It would be greatly appreciated if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for providing feedback for us. We are glad that overall, you had a good experience working with us. However, we're truly sorry to learn about the difficulties you encountered during the construction phase, particularly in your interactions with Mr. Chris. This is not the level of professionalism or service we strive to deliver, and we take your concerns very seriously, especially regarding communication and the quality of the flooring. We would like to learn more about your experience and help address any ongoing concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re absolutely thrilled to hear that your experience building with Pulte was a 10/10. It's great to know that Nick, Alex, and Preston made such a meaningful impact with their dedication, communication, and craftsmanship. Thank you again for choosing Pulte and for your recommendation, we truly appreciate it! ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so disappointed to hear that you are not receiving prompt follow up on issues in your home. That said, we would like to make leadership aware of your concerns and help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that you had such a positive experience with our sales team! If we can assist with anything, or if you'd like to provide additional feedback, please don't hesitate to reach out to us at customersupport@pultegroup.com. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear you're happy with the overall structure and layout of your new home, but we’re sorry to learn about the ongoing issues with the shower caulking. We would like to ensure that leadership is aware of your concerns and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for sharing your experience with us. We’re so glad to hear that Kim and Logan provided excellent support throughout your sales and construction journey! That said, we regret that your closing experience didn’t reflect the same level of attentiveness, and we appreciate you bringing this to our attention. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are glad to hear that you had a smooth buying process. That said, we’re sorry for the delay in your closing date and understand how stressful that must have been—especially when coordinating a cross-country move. We are disappointed to hear that you experienced concerns with your plumbing, we are glad to hear that our team responded quickly and resolved the issue. We would like to make leadership aware of your experience and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re truly sorry to hear that your post-closing process has not met expectations, especially given this is your second Pulte home. We understand how frustrating it is to deal with delays, lack of communication, and disruptions to your plans. Your concerns regarding the roofing, patio preparation, and unfinished landscaping are important and we want to ensure leadership is aware of them. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your concerns after closing have not been addressed. We would like to make leadership aware of your experience and help with these concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you had a smooth and enjoyable experience working with us! Enjoy your new home! ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're glad to hear you’re generally satisfied with your home, but we also understand your concerns about workmanship and responsiveness. We would like to escalate your concerns to leadership and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re so glad to hear that Travis and Andrew helped make your homebuying journey a great one. We appreciate your kind words and are thrilled you’re enjoying your new home! ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are glad to hear that your new home has met your expectations and follow-up from our team has been prompt. That said, we're disappointed to hear that our communication about the details has fell short. Your feedback is truly appreciated and will help us continue to improve the experience for our homeowners. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your experience. We are thrilled to hear that Ray and Diane made such a meaningful impact during your process! It's great to know that they were helpful and supportive along the way. We appreciate your kind words, enjoy your new home! ^KH

Pulte Homes responded:
Thank you for your kind words! We're thrilled to hear that your experience from start to finish was a great one! It's wonderful to know that our team’s openness, honesty, and efficiency made a meaningful difference throughout your journey. We truly appreciate your feedback, thank you again for choosing Pulte Homes! ^KH

Pulte Homes responded:
Thank you for taking the time to provide us with your feedback. We’re truly glad to hear that your project manager and sales representative provided a positive experience and kept you informed throughout the build. That said, we sincerely regret that your closing and post-move-in experiences did not reflect the same level of professionalism and care. We want to ensure that leadership is aware of your concerns, we would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for your kind words! We’re thrilled to hear that Peter, David, Bryan, and Mike provided such a positive and responsive experience throughout your journey. It’s great to know that any issues, both before and after closing, were resolved quickly and to your satisfaction! We truly appreciate your feedback and are so glad you're enjoying your new home! ^KH

Pulte Homes responded:
Thank you for sharing your feedback with us. We’re very sorry to hear about the condition of your cabinets and that the issues you pointed out during the walk-through have not yet been resolved. This isn’t the level of quality or follow-up we aim to provide, and we understand how frustrating that must be. That said, we would like to make leadership aware of your concerns and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a smooth and enjoyable experience with us, especially as a first-time homebuyer! It's great to know that our team was responsive, professional, and helpful along the way. We appreciate your kind words and your recommendation. Thank you again and welcome home! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are so glad to hear that you had a great experience working with our team. It's wonderful to know that our team's responsiveness, communication, and customer service helped you feel confident and involved throughout the process. We appreciate your kind words, thank you again. ^KH

Pulte Homes responded:
Thank you so much for your thoughtful and detailed feedback! We’re thrilled to hear that Renee, Jeff, Elizabeth, and the entire team provided such a positive and seamless experience throughout your homebuilding journey. It means a great deal to know they exceeded your expectations every step of the way! Thank you again for your kind words - we're so glad to have you as part of the community! ^KH

Pulte Homes responded:
Thank you for taking the time to share your experience. We sincerely regret that your closing and move-in process did not go as smoothly as it should have. It’s disappointing to hear that your home was not fully complete at the time of move-in, and we understand how frustrating and concerning that must have been. We would like to learn more about this so that we can help, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH