Pulte Homes Reviews

Luckily we had a great supervisor that listened to all of our asks, but the work that came never fulfilled our level of quality we were expecting. Everything seemed extremely rushed all the way to closing. In the end we do have a beautiful home that I’m sure most people visiting will not notice the imperfections. I however will notice them until I can go back and fix them. Just not what I was hoping for on a house over $1M.

Stephen was a kind a human, caring, and excellent at his job. We are truly lucky to have been paried up with him and with Pulte homes!

We recently completed a new build with Pulte, and we couldn't be happier with the experience! From the initial design phase to the final walk-through, the team exceeded our expectations in every way.

I can’t say enough positive things about my overall buying experience with Pulte from the Sales office, the loan team to the building management and construction. Everyone was professional, courteous, respectful and just a pleasure to work with. Things went smoother than I expected and my home is top tier. It’s all in the details, thoughtfully constructed and designed. It’s obvious the home is built with quality and care from the crown moulding and pictures in the hallway to all of the unit details. Everything feels spacious due to the 9’ ceiling to the master bath and massive walk in closet. I’m living in luxury at its finest on the top floor with a stunning view of the wooded pine trees. I feel like I’m in a floating treehouse. My home checks all of the boxes. I cannot imagine a more perfect home for me and I’m so thankful everyday for all of the amazing people that have helped me thru this process in ensuring my hopes and dreams into a new home is as wonderful as I had envision. Absolutely one of the best decisions I’ve made, no regrets living and buying here. ... More

The houses are overpriced for the quality of materials and workmanship. Every place in the house shows that the construction was rushed. Multiple things damaged which are getting fixed but it just generates a sense of frustration on why these were not addressed before closing - why not get things right in the first place. Issues pointed out by inspectors are often ignored. There is a blatant disregard for the house owners work schedule where some of the third party vendors show up at random times or just keep pushing schedules at will. Pulte installed the sod 1-2 days before closing so that they can save money on the cost to water it. Pulte is just here to maximize profit by overpricing their houses and trying to rush the customer to buy and somehow close the house. I would highly recommend going with a better builder even if you have to initially pay slightly more - not worth the harassment. There is no professional standard here. ... More

I moved few months ago and I have had several issues with the quality of workmanship and customer service of Pulte. They are nice houses from outside but after moving in you will realize the quality of their work is horrible. We had work through with the builder who promised to fix the issues found. Sounds like a nice guy but nothing gets done. The vinyl flooring has a lot of bubbles, had issues with electrical outlets not working and some missing in living room, a lot of cracks outside the house some were repaired but no painting done. I have been emailing back and forth with customer service and nothing gets done. No one cares. It took the city inspector who came to inspect my EV charger who noticed the electrical issues, to call them about the electrical outlets not working and not within the code. The electrician then came within 30 minutes, after I have been trying to have them fix the problem for a month. I now have a 3 holes on the dry wall that they cut open and I’m waiting on someone to fix that. My overall experience with pulte is, as soon as you move in to their house you are on your own. They just care about themselves and houses they haven’t sold. I know new houses have problems, but the quality of workmanship and customer service is not the best. I’m still giving them time and I’ll keep posting updates in future. ... More

Eric the sales rep was great. He took many calls from me even when he was off. Very trustworthy. Evoke told me was true. He honored all commitments. We could not be happier.

Salespeople were amazing, also the closing department was the best I’ve experienced. Amazing team work all around!!!

We are having issues from the day signing the contract as not much information shared on lot grading. We have to dig in and research rather depend on pulte. And also they gave outdated appliances which is not worth for the price.

I recently purchased a new Pulte home at the Northbridge Community at Babcock Ranch. I have been here for 5 weeks and am very happy. The whole process from the purchase to the move in and the follow up has been excellent. I have dealt with responsive and professional people including Jim L and Alex C. I have no complaints or any reservations in recommending my community and the Pulte representatives I have dealt with.

Had an amazing experience with my new home build from Pulte. Sales agent Angela and construction manager Carlos always kept us up to date with the progress. The build quality is great and we're very happy with our new home.

Pulte builds a good home but they rigidly control their building techniques and do not look favorably upon changes. It’s, “The Pulte Way” or no way. I was surprised by this.

Building a new house is very stressful, but luckily i got help from a great project manager, George. He is awsome.

The agents, and company have been kind. They work on my responses quickly.

Michelle is fantastic sales agent and love to work with her again in a heartbeat.

The most terrible experience with Pulte mortgage and their loan consultants , very unorganized, unprofessional but the house is nice and a good quality. But for any reason I won’t recommend Pulte mortgage company use a different bank because nobody can handle the nightmare with Pulte mortgage.

I had a great experience with all the team members from Pulte, with every phase of the home buying process. The care and understanding they showed was tremendous. I have to also say a special thank you to Drew, who went above and beyond to answer all of my questions, no matter what time of day. He was always positive, kind, helpful, and took care of things promptly. Thank you to the whole Pulte team, for making this happen for me and my family.

Construction process communication was minimal. Don't expect consistent check-ins on the build. Water penetration issue in basement existed all up to 2 weeks before closing. Construction manager did not believe our communications and kept commenting it was wet from cleaning. I would micro-manage the build process if you decide to go into contract with them.

Great experience- everyone very responsive to questions .Live the design and attention to detail.

Our experience was less than expected from the financing, title and the HOA with whom Pulte has contracted . There is little to no response on most items. The only people who have been responsive and supportive are James and Tyler from the building team. They are great.

I was disappointed by my experience with Pulte. The workmanship was poor as best. I spent 6 hours marking nearly 2000 workmanship and quality defects. Ten days later at my pre-closing walk-through - 30 minutes before closing - trades were in the house still working on the builder’s punch list and maybe 25% of the issues I pointed out. There were issues I pointed out during the walk-through that were ignored. Paint over that flaw, smudge some goop in that scratch, didn’t clean up paint splatter on the floors and tiles. One month later, still waiting for them to come back and finish the punch list. For the price paid for this house, I expected better workmanship and better customer service. ... More

The building team has been very responsive to my requests for handicap adaptations for my severe arthritis. I am very pleased with my unit and looking forward to spending many years of comfortable living here.

I went touring every builder in the community, but something kept driving me back to Pulte. It was their determination to give the best service use the best quality for building and giving the best incentives. Morten, was an amazing resource who did a great job showing the lot showing what the home could be and answering any questions I had overall it was a great experience, and I’ve recommended Pulte to countless people.

I was very satisfied with my overall buying experience; the process was smooth, and I felt informed throughout. The Project manager Chris Roberts was very effective he kept me updated providing timely updates. My home was completed within the expected timeframe, which was satisfactory. My experience was positive, and I would recommend Pulte Homes.

The construction manager was particularly helpful from the first time we met him and throughout the process.