Pulte Homes Reviews

Response to message on time

The team at Pulte was responsive and helpful through a tough time to be building with so much uncertainty! Love our home and our neighborhood!

I have nothing negative to say about our experience with Pulte Homes. From the moment I walked into the showroom I knew it was where I wanted to be. Maria, as I’ve said in previous reviews, was so excellent and engaging that I felt an instant desire to secure a lot and get underway. She is a real asset to Pulte Homes. The communication throughout the process was amazing. I never waited more than a few minutes to get answers to questions. Elena at the design studio was fantastic. She helped us with our selections and we left feeling excited about our project. Once it was time to start the actual building we had the pleasure of meeting Wesley and his team. The whole process of our first meeting with him was highly professional but so much fun. We felt like we had a try understanding of the steps moving forward and we felt the utmost faith in Wes’ delivering a perfect house to us in the months to come. The communication with Wesley was also excellent with never having to wait for a response on various questions. Since moving in I have had nothing but positive feelings about the house. I love the house. Whenever we have questions or need help with anything, the Pulte team has not let us down. We feel 100% supported in this new chapter in our lives. Thanks again! ... More

From start to finish, this was a seamless process. Devin was very professional, informative and responsive. Dan our builder was super helpful, patient, understanding and also responsive. These gentlemen made this first time experience for my family easy but yet also pleasant. Thank Devin And Dan

The home buying and building process was pretty quick and seamless. The design center experience could have been better. Our design center associate was not very knowledgeable and there were no prices assigned to upgrades at the showroom so it was hard to do a cost benefit analysis. That process should be more automated. There should be a computer at the showroom the associate work from that can give you an updated price in real-time as you add upgrades. We also were caught up in the pricing readjustment which was very confusing. Overall we are very satisfied with the home. I hope that the warranty service does not decline after Pulte finishes the neighborhood. ... More

We started the process of looking for a new build home in Feb of 2021 and went under contract with Pulte in June of 2021. House was completed in Dec 2021. Pulte was great the whole way thru. They made the process easy. Their mortgage people contacted us early in the process and guided us all the way thru that part of the process. Their design center people helped us make selections based on our "not so precise" descriptions of what we thought we liked. Best of all, their our sales rep and build manager kept us in the loop during the whole process. We probably visited the house during the build process over 100 times. During the build process, if we had questions or concerns, we contacted them and they corrected the concern or explained what would be done to correct it. Even better, after closing, we have had 2 minor issues. A cabinet door that was crooked and a flickering light. Both were handled quickly. I even asked how to do the cabinet door adjustment and they gave me a quick lesson. You know that with a new house with all the stuff that is brand new, there will be something that is just not right. It's all about how they handle those problems, that the key to good customer service. We are about a month after closing and they are still taking care of us. ... More

We loved everything about our new home in Crown, from the quality and workmanship , to the appliances. Every promises made by our builder were met, even after we moved in, he followed up, check on us weekly to make sure everything was perfect. The sales associates were also amazing. We had a great experience.

Love my new home, thank you

My home buying experience with Pulte, from initial inquiry through settlement and beyond, has been amazing! Relocating from out of state was easy thanks to the community sales team and construction manager. Even after my move in, the service manager helped me with all my questions about the homes features and best practices for maintaining the homes condition over the years to come. If I ever move again, Pulte will be my builder of choice!

We had good experience with Pulte’s.

Both the River Hall Construction Manager & Warranty Manager are terrific to work with. They're timely in response, knowledgeable in all issues and follow-up to be sure the customer is pleased with the results. Top notch in every way.

They are highly respected and skilled home builder. They value their customer business and make an effort to earn their trust.

Great experience from start to finish. I highly recommend Pulte Homes.

Great experience with the whole process. I appreciated the communication to us during the build process and signing process. Thank you all!

The Builders that I have worked with have helped me through every step of this process. They are always very responsive and helpful with anything I may need.

Very please with Pulte, they have great customer service and show that they want to satisfy there customers and make them happy.

The house has been great. If there is an issue Scott or the CAC have been quick to respond and come to a solution.

We had a good experience.

Tom, Hassan and the whole team were great to work with. They made the experience worth our while alone. Thank you!

Awesome peoples... they help me...get the best deal and rate....nothing i can ask for....i would definitely recommend to my family and friends...thank you very much for getting my new home... your the best

Nathan our Home Building leader kept us well informed with the house even though we were away struggling with time differences. Really happy how the house came together and closed on time. Nothing but good things to say about the job they did with everything running smoothly.

Overall great experience. I’m thankful

The beat their timeline and we are happy with the results

Easy and high quality customer service

Great communication! Communicated frequently and with a great attitude.