Pulte Homes Reviews in Philadelphia, PA

The Pulte team was very transparent and communicated the building schedule as it progressed. Questions were answered in a timely manner. Highest ratings for communication, design, and quality workmanship.

Great experience with Pulte! Everyone, from the sales, design, construction and post closing teams were extremely responsive and helpful!! Definitely would recommend!

The whole process was seamless and the team at Pulte made everything so easy to do. They were informative and answered all questions. Ensured everything was lined up, ready, and solved any issues that happened before and after closing. I couldn’t have asked for a better experience. Howard has been great from a sales perspective and made sure we were comfortable through the full process. Justin has been the best construction manager I’ve ever worked with. He’s responsive and executes as needed. In a perfect world, these two gents would be training your whole organization.

My wife and I recently purchased a townhouse in Pulte's Spring Lake community in Glen Mills, PA, and we couldn't be happier with our experience. From day one, both our sales representative and construction manager were outstanding - providing weekly updates, keeping us informed at every step, and delivering our home exactly on schedule. The quality of craftsmanship is impressive, with attention to detail that shows Pulte's commitment to excellence. What truly sets them apart is their customer service approach. They've been incredibly responsive to minor items like wall touch-ups and coordinating services like trash removal. Their proactive communication about warranty services gives us confidence we made the right choice. The entire process was smooth, professional, and stress-free. We would absolutely recommend Pulte Homes to anyone considering a new home purchase. They've earned our trust and exceeded our expectations in every way. ... More

From the sales presentation through the closing process our experiences were nothing but positive.

Communication is always great. Any issue that popped up, Zack was all over it.

It was a great experience to purchase house

Working with Jim to purchase my home was incredible. He was very informative and always had answers on the spot working with Paul. The project foreman was a great experience as well. Very informative and ready to help and now working with Zack after we settled has been an amazing experience. He is so on the ball And working hard to resolve a few issues we have Great job Pulte team

Buying a new-build home can be a challenge. There is always some question about how long it will take the builder to complete the home and what the quality of the home will be at completion. I'm pleased to say that my entire buying experience with PULTE exceeded my expectations. The PULTE team met every construction milestone and inspection date they established with me at contract signing. We even closed on the home one day earlier than the date on the contract. This was very helpful to me since I had sold my previous home and was in temporary quarters while awaiting my closure date on the new home. Our final home is beautiful and I'm very pleased with the overall quality. I am very satisfied with all aspects of my experience with PULTE. ... More

Andrew and Mike were extremely responsive and took care of problems quickly.

Home buying process was made easy and Pulte provided plenty of options to customize the home to our style

Everyone was super helpful and accomodating

Great Quality and service! absolutely love it:)

The home buying and building process was pretty quick and seamless. The design center experience could have been better. Our design center associate was not very knowledgeable and there were no prices assigned to upgrades at the showroom so it was hard to do a cost benefit analysis. That process should be more automated. There should be a computer at the showroom the associate work from that can give you an updated price in real-time as you add upgrades. We also were caught up in the pricing readjustment which was very confusing. Overall we are very satisfied with the home. I hope that the warranty service does not decline after Pulte finishes the neighborhood. ... More

Communication was excellent during entire process.

Good value for the price and excellent sales representative

It has been fantastic working with Pulte Homes to build my new house. They have a very good team which I have enjoyed working with from the beginning to end of my building project. I am kept well informed throughout the process and they deliver on timeline.

Love my home. Built to our expectations.

Field Manager and sales consultant were wonderful, and made the experience easy!

Very pleased with whole experience

I moved into my new house about 1 month ago and I can’t say enough good things about the home! We live it and we hope to spend many fun filled family years enjoying our house. Thanks Pulte!

Great sales and construction team. Settlement team not very responsive to questions from my title company. Also they insisted we go to Trevose while others settled remotely.

So far, we have had a great experience with our new Pulte home. The purchase process was straightforward and seamless. Since we purchased a quick move in home, we can’t speak for some of steps in the process but the sales process wasn’t overly complicated. Leading up to closing, we had multiple walkthroughs to check the quality of the build and learn the mechanical systems. We had a third party inspector inspect the house prior to closing and they found very few issues, even said it was one of the better new constructions they have seen. Sean (project manager) and Alex (customer support) have been quick and responsive taking care of any minor issues that have come up pre and post closing. While we cannot speak for the long term quality of the home, based on what we have experienced so far we are very pleased. ... More

The whole home buying experience has been great thanks to the support received by each person we have dealt with at Pulte. It shows they are really committed to providing the best possible service and support, starting with our first contact with the sales representative, then construction manager, and the maintenance manager. And that positive experience is is what makes a big difference. Besides the house is beautiful and well constructed with a nice community. We really love it here and we are very happy with our decision to buy a house from Pulte.

Was not able to do final walk through. They were very fair completing repairs.