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Pulte Homes Reviews in Charleston, SC

What Charleston Homeowners Have to Say About Pulte Homes.

Read all 205 verified reviews from homeowners that built a new home with Pulte Homes in the Charleston area. Charleston homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4 out of 5 stars in Charleston Area

205 Reviews in Charleston Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Pulte Homes in Charleston Area

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Customer Reviews

Pulte Homes - The people who work for Pulte - very professional and kind.

  • Linda S.
  • Verified HomeBuyer
  • April 08, 2021
  • Johns Island, SC

The people who work for Pulte - very professional and kind.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Pulte has great customer service and is quick to resolve issues.

  • Autumn D.
  • Verified HomeBuyer
  • February 02, 2021
  • Charleston, SC

Pulte has great customer service and is quick to resolve issues.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - The entire Pulte team responded promptly, honestly and in a timely

  • Elizabeth R.
  • Verified HomeBuyer
  • January 26, 2021
  • Charleston, SC

The entire Pulte team responded promptly, honestly and in a timely manner. It was a pleasure buying a home and I wholeheartedly recommend them.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A Pleasant process

  • Peggy L.
  • Verified HomeBuyer
  • January 06, 2021
  • Johns Island, SC

The lead-time was adhered to from the very start. The construction went smoothly. it was a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We loved the ease of the build process living remote from our new house

  • Bryan S.
  • Verified HomeBuyer
  • December 01, 2020
  • Summerville, SC

We had our Pulte house built while living in another state for the entire build process. All of the Pulte employees were amazing and always responded to our calls and emails. The field manager was the best with sending us weekly updates with progress pictures and timeline expectations. We even closed on the exact day that they told us from the beginning estimates close date! Fantastic area and we absolutely love our house!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Their knowledge and expertise on the sale transaction which simplified the process for an out of state buyer

  • Christine B.
  • Verified HomeBuyer
  • December 01, 2020
  • Charleston, SC

Pulte Builders are the best! They had my best interest at heart and helped me with my sale from start to finish which helped me tremendously being an out-of-towner. I would highly recommend Pulte Homes for their workmanship.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Alexandra B

  • Darryl K.
  • Verified HomeBuyer
  • December 01, 2020
  • Johns Island, SC

Everything was exceptional. From day 1 to move in day. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - My house was move in ready.

  • Jody L.
  • Verified HomeBuyer
  • December 01, 2020
  • Johns Island, SC

My house was move in ready. I feel I got a lot for what I paid.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Clearly a great home buying experience

  • Richard W.
  • Verified HomeBuyer
  • December 01, 2020
  • Summerville, SC

Pulte exceeded all expectations at every step of the home buying process. The paperwork was particularly clear and Amy questions were answered quickly. The quality of the build is quite high and their own punch list was meticulous.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First time homebuyers that had a wonderful experience

  • Ryan F.
  • Verified HomeBuyer
  • November 05, 2020
  • Johns Island, SC

As first time homebuyers we could not be happier with our entire experience with The Pulte group. The entire team had incredible patience and knowledge throughout the whole process and took their time explaining everything to us so we knew what to expect. The end result was better than we anticipated. If you are first time homebuyers or just looking for a new build I would highly suggest Pulte Homes not just for their quality or professionalism, but for an overall great and fun homebuying experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with a very talented team

  • Stephen S.
  • Verified HomeBuyer
  • October 27, 2020
  • Summerville, SC

We were buying from out of state, and the entire team was very responsive and thorough.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Great homes, with new modern appliances and amenities!

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2020
  • Charleston, SC

Great homes, with new modern appliances and amenities!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very pleased

  • Max H.
  • Verified HomeBuyer
  • August 12, 2020
  • Summerville, SC

We are very pleased with Pulte and Alec our project manager. We built our home from across the country and Alec made sure we knew exactly what was going on with our home via calls, texts, and pictures.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Company to Buy From!

  • Roger D.
  • Verified HomeBuyer
  • June 25, 2020
  • Summerville, SC

All Pulte Staff from Sales, Construction and the Mortgage Department were great to work with! Very professional, handled a 15 day closing with no problem, Not an easy feat!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome service

  • Vicken B.
  • Verified HomeBuyer
  • June 10, 2020
  • Mount Pleasant, SC

Great teamwork from start to finish. Very responsive to our needs.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte New Hone

  • Stewart E.
  • Verified HomeBuyer
  • May 28, 2020
  • Johns Island, SC

Totally satisfied with process. Home was delivered in time frame promised and costs were within parameters discussed.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New home in Nexton

  • Daniel Christopher O.
  • Verified HomeBuyer
  • May 26, 2020
  • Summerville, SC

We love the floor plan and design of our house. Pulte also does a great job at securing the best lots in the neighborhood. They were very responsive to issues and quick to act. Excellent experience with Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Experience superior as always

  • Jodie S.
  • Verified HomeBuyer
  • August 07, 2025
  • Johns Island, SC

This is our 3rd experience & it never fails to please. The Dunwoody is an awesome workable floor plan that can be modified to suit our needs. My only suggestion would be to have a separate punch list guy after closing to finish up the undone minor details. The last Pulte home we built did & that worked great. O/W the workmanship & product quality is superior. Our project manager was & is still attentive to the details.

Pulte Homes responded:
Thank you for taking the time to share you feedback. We’re thrilled to hear this is your third Pulte home and that the floor plan meets your needs! It’s great to know your project manager has been attentive and that you’re happy with the workmanship and quality. We would like to learn more about your unaddressed concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Global Sales Director for Hilton

  • Catherine R.
  • Verified HomeBuyer
  • February 19, 2025
  • Johns Island, SC

We have several issues since we officially moved in on January 1st, we close on the house in early December 2024. We had an issue with the stove hood which took about 4 weeks to get someone to come to the house. Once they came to repair it we found out that even though we paid to have the hood with outside ventilation we discovered that there was no outside ventilation. Needless to say this turned into a big project- they needed to cut a whole, replace tile etc. We also had a large crack in the ceiling. When the came to repair it, you could see that there were 2 pieces of sheet rock ...

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Pulte made the process of building a new home easy and stress free.

  • Jeffrey D.
  • Verified HomeBuyer
  • May 27, 2024
  • Summerville, SC

Our sales consultant Rob was great, always available to answer any questions we had while our home was being built. We received weekly updates from our construction manager Michael, which were very helpful because we were not local. Only area for improvement would be the response to issues.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Building a home from afar

  • Lisa F.
  • Verified HomeBuyer
  • March 02, 2024
  • Johns Island, SC

We were moving from far away. Therefore we had to rely on others which ended up working out. Being here from framing to completion would be ideal. I think that Pulte could provide more information earlier in the process including written timelines for when things are happening. I also think they need to provide more flexibility with their models. The ability to add a window or door or enlarge a porch or patio should be considered.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

New Home

  • Warren S.
  • Verified HomeBuyer
  • January 27, 2024
  • Johns Island, SC

From the start to finish the people from Pulte worked with us, kept us informed of the progress and were very responsive to all our questions.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Anjelika has been helpful and supportive

  • Tammy H.
  • Verified HomeBuyer
  • December 20, 2023
  • Johns Island, SC

Everything has been great except our fireplace experience. We have had prompt response to repairs but the vinyl siding is melting due to heat exhaustion. It has been repaired and vinyl siding replacement is pending. We’ve also heard that we are not the only homeowners with this issue. We also have had some concerns with a low lying area in our natural area. I believe the delay is due to Charleston county.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Straightforward and Simple

  • Anonymous
  • Verified HomeBuyer
  • November 24, 2023
  • Johns Island, SC

We had a good experience with Pulte. We were told by locals that they had a good reputation in the area, (despite seeing negative comments online) and felt confident to make an offer on a quick move in property. The sales team was thorough, the designers authoritative and attentive and the site manager exceptional. House was completed on time and in good order. Most importantly the process was well organized and easy to understand. Thanks Pulte!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

good communication

  • Elizabeth C.
  • Verified HomeBuyer
  • October 27, 2023
  • Summerville, SC

Ryan and Meghan always responded quickly to any concerns I had. If something was wrong they would fix it immediately even if they didn't really have to. I have had a good experience with Pulte so far. I changed my mind a couple of times on what upgrades I wanted and they did their best to accommodate me.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5