Pulte Homes Reviews in Charleston, SC

In my opinion we had way to many issues. Issues included, insulation, cement, electrical, communication, and follow through on request requests.

I have had considerable issues during the build. Some just normal things that are expected during construction ,and others quite surprising lapses by sub contractors and even planning by land architect or engineer. while I will not list every issue suffice it to say electrical , and HVAC subs were subpar . Two months after closing and we are still working on the punch list. That said, Jack. D., our construction Manager is the sole bright spot in this process. Personable, knowledgeable and available, as well as responsive he has been able to resolve most issues except the fact we can not put our cars in the garage because of the design of the driveway(9ft long) and the radius available to turn into the garage which forces us to drive on the neighbors lawn to park in the garage! Overall ,the home has been well built, thanks to our private inspector who pointed out issues along the way and Jack D. who dealt with them as construction advanced. ... More

There were quite a few issues with the house from day one. We now have a timeline for fixing most issues, but it has taken a month to get movement on some issues. The most critical issues (toilets backed up, shower not draining and water pouring into porch) we’re corrected in a timely manner. We are still awaiting our wine fridge. It does not appear that a great deal of attention to detail was provided by the tradespeople. We do love our home and look forward to enjoying it once the issues are corrected.

We were pretty disappointed in the condition of the home at close. We found all kinds of issues with the painting and we find more every day. Lots of dings in the wood that were just painted over, a poor paint job overall with many areas were the paint ran down the wall or peeled away where a door was closed with wet paint. So many painting issues that we’ll probably need to repaint the interior ourselves. The garbage disposal didn’t work at move in, cracked areas in the trim, the front door handle missing screws etc. We are really disappointed in the poor attention to detail and the responses to our service requests has been slow. If we could do it over we probably wouldn’t have moved forward with this build. ... More

Finished product is a little less then I expected

They build a good home

We recently closed on our home and love the house however I'm not sure how to rate it just yet as there are some concerns with our home that we are waiting on to be addressed by the warranty department. Our agent was nice but she forgot some things that we wanted in our home. Our building manager was great about keeping us posted on updates during the building process. Quality or workmanship on the home.... I would give 3 or 3.5 stars for the price we paid. There was quiet a few cosmetic things like scratches, dings and (chunk missing from the plastic on the big sliding glass door, missing caulk, missing paint, paint on the carpet) and overall quality of the subcontractors that were overlooked. There were also a few of things that came up on our inspection report like the roof shingle placement and uneven foundation and sloping in some areas that were noted as carelessness. When I sent an email to the warranty department they were quick to respond and requested a copy of our inspection report. So, again this survey is a bit premature because we are still waiting for Pulte to get back to us. ... More

I’m not happy with the craftsmanship of the work done in the house. I feel like the whole building process was rushing and affected the final product. All contractors came to do their job and run to the next place without proper quality assurance. My experience was a constant effort to tell Pulte to fix things according to my standard expectations of buying a new house (considering this is the third house I bought). And finally, the materials used were traditional. Nothing special regarding the materials used.

The quality of work is extremely poor, the finishingwork such as the trim, paint is very disappointing for being a pulte home. In Charlotte NC, Pulte had a reputation for Excellence but i havnt found it hear in the Johns island Arbor community which i bought in. I spent over $500,00 buying and adding items to my home. Im still waiting on my punch list to be completed and I closed on march 13th 2020, I understand about the corona19 ut had no contact after being g told it would be taken care of.

Workmanship sloppy in areas. Paint applied with one coat most places; lacks quality finishing detail touches throughout; bathroom sink smeared with glue. Sound proofing concern - can hear toilet flushing and sink draining through pipes above our bedroom. Screening on porch was lowest quality screen size. Will say that appliances, cabinetry seem good quality. Haven't had full experience with warranty/repair team due to corona virus limiting people into home. Communication was lacking from project manager until build almost complete - supposed to have walk through prior to sheet rock going up, but somehow didn't know 50% of sheet rock was put up prior to our walk thru. Ease of installing cable/internet was pushed at us all along due to the prewiring system, unfortunately wiring was stuck somewhere between floors and took the supervisor 3 hours to fix, this after cable guy also spent 3 hours. On positive side, sales experience was positive, design team and experience was great. We do love our neighborhood and hope no bigger issues arise! ... More

Home was not cleaned as expected. Since we had to be out of the area until move in, we were not ready for the movers to bring things into the new home. Wall dust was everywhere and many areas had not received a final wipe down after walkthrough as directed.

Standard builder grade finishes. Will need to replace

Some details of lot layouts and community buildout were not shared prior to purchase as most would expect. Parts of the community with excellent retention of shade trees and landscaping, other areas not. Overall an OK experience at the Oakfield price point with minor issues post-move in. Paint quality is absolute builder grade and some of the recessed light fixtures were not well installed. Paint will mark easily forcing repainting after movers. The houses go together quickly. A very nice kitchen (which had 3 separate upgrades by us) but the wall between the pantry (a nice feature) and the garage, is apparently not insulated because the pantry gets amazingly warm in the summertime. Some framing issues with corners not being close to square, not a huge issue, but a real quality issue from our perspective. Ask lots of questions... ... More

Need more over sight when being built. Can tell they were rushed.

Please text instead of talking to a person .Make sure you take more time to walk around your house.

Pulte Group sells under multiple names - at least five other than Pulte Homes. We bought a spec home that was already under construction. Consequently, we were able to modify some attributes of the home, but not others as they basically assemble a "package" for the construction of each home. The salesman was very helpful in securing some of the modifications we desired, but he was unable to achieve others such as upgraded kitchen appliances and changing tub/showers to showers. We did not fully understand these two issues as the house was at the stud level and up-charges were not an issue. The Project Manager was most informative and accommodating starting with the initial walk-through issues until it was time for the warranty group to take over about two months later after closing. Some of the building materials could only be described as "cheap" such as stair hand rails and other woodwork. Some of the workmanship was also subpar. Please be aware that our home was being built during supply chain disruptions and the trades workforce was unreliable. At least three different builders were in our neighborhood and we understand that the trade subcontractors regularly rotated between the builders. These two items greatly affected their product. ... More

I was dissatisfied with Pulte Homes. I think possibility the majority of the people in the development was unhappy with Pulte (be interesting to take a poll). I have a 35 year construction background. Our home quality of workmanship is below average. Their was code violations not caught by their third party inspections. Our project was in the Charleston County area of South Carolina. I point my finger at CCBD for not being on top of what was going. Beware of the contract, Pulte will make note they can substitute like materials from one house to another.

First let me say we do like our new home. During building we had to contact the project manager due to poor workmanship and poor overall quality of finished work. Our major issue that remains unresolved and frankly ignored by Pulte is the driveway. We purchased this model to have two bays one specifically for a golf cart. The driveway is too narrow and of shape making it impossible to use the golf cart bay. We are reaching our tolerance for action by Pulte and reaching out for legal advice.

My closing date was postponed 6 times. And I was misinformed about the 2 parking space . Horrible communication with the builder very disappointed.

I was very excited about building this home because I knew it would be our forever home. I have had 4 other homes, 3 of which we had built. I have never felt so frustrated about this process. The carelessness in workmanship has been so disappointing. Thankfully, we have ended up with a nice home but some changes really need to be made with this builder.

Pulte rushed delivering our home; therefore, quality suffered significantly. Workmanship was very poor overall; the lack of oversight of the contractors is evident everywhere. The warranty department has been very responsive in fixing issues, but with much inconvenience to us since we already moved-in. The fixes are also very poor as far as workmanship goes. This is the third new house I have owned and by far the worst quality and moving-in experience. Previous builders were D.R. Horton and Lennar.

Let’s just say that there were/are multiple issues

Started great but with Covid we were pushed back seven times. Now we have struggled to get things finished even though we have lived here over a month. Overall the house is amazing but getting things buttoned up has been a slow process for us

The sales pitch was the best part! But the over-all quality of the house, specifically the craftsmanship, is very poor. As a company Pulte is worried more about everything else instead of doing a good job.

What is considered standard is very cheap. Nickle and dime you to include any upgrades.