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Pulte Homes

Pulte Homes Reviews in Charleston, SC

What Charleston Homeowners Have to Say About Pulte Homes.

Read all 205 verified reviews from homeowners that built a new home with Pulte Homes in the Charleston area. Charleston homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4 out of 5 stars in Charleston Area

205 Reviews in Charleston Area

Star Rating Breakdown

5 ★ 98

4 ★ 47

3 ★ 32

2 ★ 17

1 ★ 11

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Pulte Homes in Charleston Area

View Homes

Customer Reviews

Think Twice Before Buying

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2022
  • Summerville, SC

Our new home was built to a very poor level of quality. It looks like they used bargain bin/defective sheetrock and trim throughout. Cheapest possible appliances, carpet, cabinets, and paint. Wish I had gone with a different builder.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Bad bad

  • Anonymous
  • Verified HomeBuyer
  • October 05, 2022
  • Johns Island, SC

Ruff work everywhere. Poor communication.

Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Crossroads

  • Roy B.
  • Verified HomeBuyer
  • July 05, 2022
  • Summerville, SC

This was the worse experience we ever had building a home. We have built 3 other homes in the Charleston area and this was awful right from the mortgage company on. The workmanship is horrendous!!! They rushed building our home and right from the sod, bushes and trees on into the house it is cheap, poorly done, and still not completed after 2 months of our living here!! Even the appliances were wrong! I would never recommend a Pulte home to anyone and would discourage anyone from building with Pulte.I

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Do not build with Pulte.

  • Danielle L.
  • Verified HomeBuyer
  • January 19, 2022
  • Charleston, SC

Horrible experience, zero customer service, no pride in their work, sloppy, constant mistakes that they never fixed, did not care about the customer at all, just throwing up the house as fast as possible with unqualified workers.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - From the mortgage to still trying to get multiple poor quality

  • John W.
  • Verified HomeBuyer
  • May 12, 2021
  • Johns Island, SC

From the mortgage to still trying to get multiple poor quality and craftsmanship issues fixed, it’s been a nightmare. House should have never passed inspection with all the issues. The original “foreman” left to take another position so I guess he didn’t care. The new boss Don has inherited his problems and is trying his best. If this was custom built with conventional construction loans, they would never get the 20% hold “punch list” payment. No wonder Pulte does business this way.

Pulte Homes responded:
We are so disappointed to hear that you have had a frustrating time getting your issues addressed but we would like to help. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we will be sure to escalate those items for you. Thank you. ^AH

Total Score 1

Quality 1

Trustworthiness 2

Value 2

Responsiveness 2