Pulte Homes Reviews in Charlotte, SC

A horrible experience! The law firm at closing did not have all their paperwork together. What supposed to be about an hour long signing, a lot of the paperwork was already signed, took almost three hours. The house was not cleaned properly prior to moving in, a lot of construction dust was on the floors and countertops. Three days of living here the plumbing was backed up due to a 2’ level being thrown down in the clean out pipe. The county had to come out here and dig up my front lawn 10’-12’ down to remove it and repair the pipe and back fill, then it it took another three weeks to get new sod and repair the sidewalk. We had ants on the first floor bathroom and dining room within two weeks of living here. The contractor came out and sprayed in the walls again. It seemed to work but now ants are back again. Makes wonder if the house is sealed properly. The dishwasher stopped working after six weeks, repair man from warranty company did not fix it properly because we’re still having the same issue. The hinges and screws on the back door have been showing signs of rust already. No one here seemed to know where to get trash receptacles from. The paperwork gave wrong info and HOA gave wrong info. What a disaster! ... More

There are many issues with this home buying experience. First, before we went under contract we were told that the neighborhood would be only homes and that there were not going to be any townhomes built in the neighborhood. We were also told that the area beside the mail boxes was reserved for the construction of a pool with a play area and a splash pad for the children in the neighborhood. Unfortunatley this is not the case because now there is a plan to build roughly 170 townhomes in the front of the neighborhood connected to the neighborhood entrance road and the townhome owners will be granted access to the amenities. Besides the fact of the information being untrue, the infrastructure of the area can barely support its current population, the addition would cause an additional strain. Secondly, the amount of time between the final walk through and closing date are too close to one another which forces poor workmanship issues to not be resolved. There are so many other issues with Pulte's process but we are all intelligent enough to understand cause and effect, and the difference between being legally and morally correct. With that being said i understand the when it relates to profit margins you only have to be legally correct. So, I am going to end my review knowing that this is a formality that will fall on blind eyes and deaf ears but in the slim chance that the opinions of your customers are relevant, i suggest you speak with the other members of this neighbor because the concerns that I have learned about from the other homeowners here have much validity and reflects poorly on Pulte Group and their shareholders ... More

Shared several times my feedback .again doing that. Worst experiencr with sales. Rude behaviour by Mr Ryan who represent himself as all in all of canon run Bad experience experience with mortgage . Would have got much cheaoer rate if loan advisor would hv been good

Very bad experience with Pulte. Not at all satisfied. Even the small builders doing great job and service to the customers. Here starting from Sales, Mortgage, Design Center and Construction Manager and Top Management only shows attitude nothing else. I would strongly recommend not to go with Pulte not worth of Money.

My garaget the drywall isn’t squared off on the bottom , cracked concrete in the garage and called it to code , places where you can’t see aren’t painted

With pulte buying experience is very bad. If you trust sales agents you will loss lot. We need to fight , argue with them to get best. We sign a contract with other party on same day, same time and same model. Other party lot have more land nearly double and also cul-de-sec but finally there paid 12500$ less than us. Pulte decrease there price because there fight well and not trusted pulte mortgage. We didn't get any advantage by trusting pulte. We regret our decision. I want to know new buyers don't trust and they don’t follow equality. Never go for pulte mortgage if you choose pulte mortgage you need to pay more. We loss very much and very bad buying experience ... More

I would never buy a Pulte home again.

Our primary concern is the poor build quality and finishing of our new home. Many issues we reported before closing were only temporarily fixed, and several patches have already come apart, with no response from the construction manager on the items they agreed to address after closing. In addition, we were disappointed by the misinformation from the sales manage - such as being told no price adjustments were given to buyers after a base price reduction, while we later learned that other residents did receive blinds or small adjustments. Overall, the way both the construction and sales teams handled our concerns during the closing process left us dissatisfied. ... More

I had a very stressful and negative experience throughout the construction process. I received incorrect information about several items, and some things that were supposed to be completed by the closing date are still in progress. Additionally, items that were promised to be delivered were dismissed as mistakes by the sales team. These issues were not even listed in the attorney's documentation as deliverable items.

Found multiple major issues after moving in, regret the purchase now. They haste the closing and later found two big holes in the wall behind the kitchen cabinets leading to rodents. Having issues with AC unit.

Why did Pulte require me a disabled retired veteran to pay 17k dollars down payment to start my contract to build my home. My credit scores were above 800 during the buying process. Also Pulte only offered a 30 day closing option just to wait for the interest rate to rise.

We purchased our home on line not even seeing a model home. The main item on our list was either a ranch style house or an owner suit on a main level . This is why we picked Hartwell model floor plan. Our primary suite not really a suite because of the size of our bathroom in particular...looks cramped not functional; there is not even a room to mount a towel holder. It's not the only reason of our disappointment. We flew from Denver, Colorado for our "Blue tape" walkthrough. Four people spent three and half hours to cover the house with blue tape. Note, it wasn't all we could see. Obviously, our house wasn't ready to close in a week as planned even though Ed Norris was trying to convince us in other wise. From poor quality of craftsmanship to cheap material used Pulte has discredited them selves. We moved in our house three weeks ago. We still cannot live our life; don't have time for our projects. Our house is covered with blue tape the trades are coming almost every day fixing and replacing which should have been done right way to begin with. This whole experience of buying a "new" house took away all excitement and happiness. I didn't even mention that the main level thermostat was located in the middle of the wall in our living room. The return air duct brakes crown molding (one of the upgrades) in pieces in the middle of living room. Our dishwasher was not installed according to manual; it was sticking out far from the face of kitchen cabinets. This list can go on and on. As I write my review, there's a trim crew replacing a lot of trims in our house. The bottom line, we regret we've bought our house from Pulte and wouldn't recommend to anyone. We paid rather huge price for something they call a production house. ... More

Seeing many bothering issues in the house . And team is not responding.

I will not recommend anyone to buy pulte house , it would be better if you buy small builder house and save your money. Pulte is very bad and they don’t build quality house. Provide wrong in while booking and hide things at contract time.

Buying a home with Pulte was the worst experience I have ever had. I we’

Look for another builder, do not use Pulte.

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I highly would NOT recommend this builder. Paid for a home well over 400K$ and the home was not as expected. First, home has way too many issues with poor workmanship. We had been dealing with the company for over a month since we moved in with problems we encountered, but they took too long to address the issues. The walls are not painted correctly in the interior of the house and you can see the issues that they have two tone colors, doors are also damaged and are also two tone colors with a poor job of painters. The exterior of the house is DIRTY since day one, also the siding of the home is not done correctly and you can stand in a corner and see the curvature of the walls. The lawn took over (30days) for them to come fix since we had holes and many spots without grass and our irrigation system stopped working after a week and they wouldn't cover this issue, After going back and forth with customer service regarding our lawn they finally arrived to only do a poor job once again. The company states that after 48hrs if the water stands they will come fix this, but this issues persists and has not been fixed as they state. They stated to us that " they are doing us a favor to fix the lawn" which i find this highly unacceptable when the company did a poor job. All these issues couldn't be seen until we started living in the home. All the details that we checked and signed were done all last minute and with a poor job. Highly don't recommend PULTE HOMES. ... More