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Pulte Homes Reviews in Charlotte, NC

What Charlotte Homeowners Have to Say About Pulte Homes.

Read all 374 verified reviews from homeowners that built a new home with Pulte Homes in the Charlotte area. Charlotte homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.2 out of 5 stars in Charlotte Area

374 Reviews in Charlotte Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.2

Pulte Homes in Charlotte Area

View Homes

Customer Reviews

Most issues unresolved!

  • Anonymous
  • Verified HomeBuyer
  • May 31, 2023
  • Charlotte, NC

Warping door. Chipping paint. Rusting kitchen sink. Dead sod. Squeaky doors. To name a few. Won’t buy from them again.

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Trust worthy and great quality

  • Ms. N.
  • Verified HomeBuyer
  • May 29, 2023
  • Charlotte, NC

It was a great experience buying home with Pulte

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Review

  • Meera S.
  • Verified HomeBuyer
  • May 29, 2023
  • Charlotte, NC

Addressed concerns during buying process quickly. Cam and Jeb were very responsive and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home buying experience

  • Serge O.
  • Verified HomeBuyer
  • May 24, 2023
  • Charlotte, NC

Lee Young was a great home buying realtor. Was always very helpful when we had questions and got back to us very fast.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Review

  • Kiran S.
  • Verified HomeBuyer
  • May 24, 2023
  • Charlotte, NC

It was great service and project manager contacted every week and when I had questions he answered and explain everything

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We liked Pulte construction quality and service throughout.

  • Rajesh M.
  • Verified HomeBuyer
  • May 24, 2023
  • Charlotte, NC

We liked Pulte construction quality and service throughout.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

House worksmansship is badddd

  • Brian N.
  • Verified HomeBuyer
  • May 12, 2023
  • Charlotte, NC

My garaget the drywall isn’t squared off on the bottom , cracked concrete in the garage and called it to code , places where you can’t see aren’t painted

Pulte Homes responded:
Hi Brian, we're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 5

Great service and support!

  • Mary M.
  • Verified HomeBuyer
  • May 11, 2023
  • Charlotte, NC

We appreciated the great service and support provided by Claire and Marcus. They were outstanding and continue to be so. We love our new house and neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Can't go wrong with Pulte

  • Shawn M.
  • Verified HomeBuyer
  • May 10, 2023
  • Huntersville, NC

Great experience overall. Very happy with our home and lot selected for the build.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Stacey S.
  • Verified HomeBuyer
  • May 10, 2023
  • Charlotte, NC

My entire team from the sales side, Derek, builder side, Brett and mortgage side, Corie & Brianna everyone was attentive, transparent and worked so diligently to ensure this was a positive experience for my family. They all exceeded my expectations and were frequently, responsive and amazing to work with. I would highly recommend Pulte Homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very poor quality build at expensive price

  • Anonymous
  • Verified HomeBuyer
  • April 12, 2023
  • Concord, NC

Found multiple major issues after moving in, regret the purchase now. They haste the closing and later found two big holes in the wall behind the kitchen cabinets leading to rodents. Having issues with AC unit.

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Quick response-great communication

  • Diane J.
  • Verified HomeBuyer
  • April 05, 2023
  • Concord, NC

My experience with Pulte homes was very professional! The contract manager Russ, was very thorough, responsive and friendly. Handled issues in a timely manner. Thank you!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

First Time Home Buyers

  • Charles B.
  • Verified HomeBuyer
  • April 02, 2023
  • Charlotte, NC

Purchasing a Pulte home was an easy, seamless and enjoyable experience. They finished building our home before the projected date and everyone was very helpful throughout the purchasing process. Highly recommend Pulte.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Build good house ,

  • KY N.
  • Verified HomeBuyer
  • March 30, 2023
  • Charlotte, NC

I enjoy my house and neighborhood houses look nice .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything was streamlined

  • Vikram K.
  • Verified HomeBuyer
  • March 29, 2023
  • Concord, NC

I had to do a out of station closing and the management team was helpful in assisting it seamlessly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Jose B.
  • Verified HomeBuyer
  • March 11, 2023
  • Charlotte, NC

Everything was great with the house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ad

  • Adriane M.
  • Verified HomeBuyer
  • February 24, 2023
  • Huntersville, NC

Customer Care Service after closing is excellent!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing experience with the Pulte sales agent and Builder!!

  • Timothy C.
  • Verified HomeBuyer
  • February 09, 2023
  • Huntersville, NC

I was blown away by the experience we had buying our home in Olmsted. The sales agent was so friendly, helpful and personable. She helped me make sure I was getting the right home and was *not* pushing anything on us. When we arrived at the decision to buy she worked with us and made us happy about the end result. And then there was the builder. The builder was so helpful and responsive and still is, even after closing. Both have gone above and beyond my highest level of expectations going into this. NO BUYERS REMORSE AT ALL! Thank you Pulte!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Odell

  • Anonymous
  • Verified HomeBuyer
  • February 09, 2023
  • Concord, NC

Great experience from inquiry to closing. Everyone communicated constantly, always giving us updates. Answered both through email and texts if we have questions and would even reach out by phone to make sure everything was clear and that we’re on the same page. Love our home and (fingers crossed) had no issues so far.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mrs D

  • Anonymous
  • Verified HomeBuyer
  • February 09, 2023
  • Charlotte, NC

They deliver what is promised. Spot on delivery time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful Experience :-)

  • Anonymous
  • Verified HomeBuyer
  • February 03, 2023
  • Concord, NC

Was a wonderful experience with Josh and Steven from Pulte. They kept me updated throughout the home build process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ok with purchase

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • Charlotte, NC

House met our expectations except for baseboard work (corner transition work was poor) and painting (splatter/overspray on wood floors

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Overall the buying process went well.

  • Jessica O.
  • Verified HomeBuyer
  • February 02, 2023
  • Charlotte, NC

Sale agent had little information, mortgage had a lot of people contacting me and was sent in circles to get answers, contractor good communication and helpful

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Not thrilled with the quality

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • Charlotte, NC

At the beginning of the home buying experience, I asked what makes Pulte a better home than Ryan Homes, M/I, etc. I was told that Pulte is an overall better quality in workmanship, materials, and process. I will say the process was pretty good, but most builders have the same process in place. The workmanship and materials is a different story. The non-structural materials are pretty good as long as you upgrade. The structural materials like drywall, foundation, and exterior landscaping is not good. Way below expectations. And workmanship, besides for a couple trades like tiling was shoddy. I ...

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Excellent

  • Naga B.
  • Verified HomeBuyer
  • February 02, 2023
  • Concord, NC

Excellent execution and friendly staff

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5