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- Pulte Homes
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- Charlotte, NC
Pulte Homes Reviews in Charlotte, NC
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What Charlotte Homeowners Have to Say About Pulte Homes.
Read all 360 verified reviews from homeowners that built a new home with Pulte Homes in the Charlotte area. Charlotte homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Charlotte Area
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Customer Reviews
Great overall experience, happy townhome owners
- Kelly C.
- Verified HomeBuyer
- December 13, 2019
- Charlotte, NC
The process was easy. The house is great! When issues came up, Pulte dealt with them quickly. They have continued to be supportive and responsive even after closing. Overall, highly recommend.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent Homes
- Blake S.
- Verified HomeBuyer
- December 11, 2019
- Charlotte, NC
Buying a home from pulte homes was by far the best decision I ever made. There were extremely professional and helpful every step of the process. If I ever change homes I will make sure that my next house is also build my Pulte also.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Review
- Alex D.
- Verified HomeBuyer
- December 06, 2019
- Charlotte, NC
Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Hambersham home
- Janet F.
- Verified HomeBuyer
- December 06, 2019
- Fort Mill, SC
Love our new home. Everyone at Pulte we’re amazing. So thrilled we trusted them in our new home purchase. Great experience. Highly recommend.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Review
- Brian H.
- Verified HomeBuyer
- December 04, 2019
- Huntersville, NC
The responsiveness to any and all inquiries was handled professionally and exceptionally well. The staff was very cordial and they were determined to make sure that issues were handled in the way we wanted and expected from such a company. This is our second Pulte home and we have come to appreciate their willingness to make sure that the building and buying process is a positive one and that we were comfortable every step of the way. I would be more than willing to recommend PUlte to anyone looking for a positive building experience and service after the sale.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Delivers
- Jordan P.
- Verified HomeBuyer
- November 14, 2019
- Charlotte, NC
My home was prepared on-time and on-budget. I have been pleased with my Pulte Home purchase. The unit is well-constructed and has a thoughtful layout.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very well built. Excellent communication
- Anonymous
- Verified HomeBuyer
- September 21, 2019
- Fort Mill, SC
Great communication in the building process with weekly status calls. James was very knowledgeable and helpful.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Good work
- Ryan D.
- Verified HomeBuyer
- August 08, 2019
- Charlotte, NC
Good work
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Seamless experience with trustworthy people
- Ashley J.
- Verified HomeBuyer
- June 25, 2019
- Charlotte, NC
We closed on our house with great certainty that we were moving into a very well constructed home in a community that has been built with care. The process went very smoothly and we felt we always had our questions answered in a timely way.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Chapel Cove - Vanderbilt
- Patrick Q.
- Verified HomeBuyer
- June 18, 2019
- Charlotte, NC
The Pulte team that worked with us to build our Vanderbilt model at Chapel Cove was excellent. This includes the sales rep, design team, build team and field manager, as well as the mortgage team. Everyone was very responsive to our issues and were attentive to our questions/requests, especially as we weren't local and were only able to visit the home site on a few occasions. They addressed any issues that we identified and have even been helpful post-close with any questions or concerns that we had. Overall, we had a great experience building with Pulte and would definitely look to them to ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great work!
- Christopher L.
- Verified HomeBuyer
- September 02, 2025
- Huntersville, NC
I have enjoyed our home!
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are so glad to hear that you are enjoying your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
great
- Manivannan S.
- Verified HomeBuyer
- July 16, 2025
- Concord, NC
thank you very much pulte homes
Pulte Homes responded:
Thank you for providing feedback for us. We're glad you had a positive experience while working with us! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Love the house
- Andrea M.
- Verified HomeBuyer
- July 15, 2025
- Monroe, NC
Prior to closing , appreciated the orientation and instruction for care of the home. Closing was excellent. Very happy with the value of the home. Very warm welcome by several Pulte representatives. Builder is awesome. Follow up customer service is poor.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you felt well-prepared after the orientation, had a smooth closing, and are happy with the value and warm welcome you received. That said, we’re sorry to hear that your follow-up customer service hasn’t met expectations. If there is anything we can do to help, don't hesitate to reach out to us by emailing us at customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Andrew and Derek were great.
- Manish M.
- Verified HomeBuyer
- June 11, 2025
- Charlotte, NC
The home building experience was great. They gave update every week. Andrew toured the house before drywall and post drywall. He paid attention to every detail/issue provided by the predry wall inspection report and inspection post house was complete.The pantry could be bigger, the towel holders are not installed by default, the sweaky noise when walking on 2nd floor. The sod were dead initially, i complained and Andrew had it replaced it in a month. The salesperson should show other designs as well and not only focus on three model houses.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that your homebuilding journey was a great one, and that Andrew’s attention to detail and consistent communication made a positive impact. We appreciate your feedback on areas for improvement — including the design options, towel holder installation, and second-floor flooring. It's also great to know that your concerns about the sod were addressed promptly. Thank you again and enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
New home build
- Sarah R.
- Verified HomeBuyer
- June 04, 2025
- Charlotte, NC
My home buying experience with Pulte was great. Travis from the sales team was very helpful in the early stages and our project manager, Andrew, was amazing as we moved through the building process. Overall I had a great experience.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re so glad to hear that Travis and Andrew helped make your homebuying journey a great one. We appreciate your kind words and are thrilled you’re enjoying your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Good with Pulte
- Terrell R.
- Verified HomeBuyer
- April 15, 2025
- Charlotte, NC
Overall great experience, especially Kelly the sales agent was very caring. The loan process was frustrating due to communication breakdowns and phone calls not being returned in a timely manner. All other experiences were pleasant.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are so glad to hear that overall, you had a great experience, especially that Kelly was very caring and supportive throughout your process. We do apologize for the frustration that was caused by the loan process and lack of communication. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 4
Pulte Pringle Town Houser
- Amarpreet P.
- Verified HomeBuyer
- May 31, 2024
- Charlotte, NC
Extremely cordial service, there was regular follow-ups on the progress and keeping me abreast of the potential risks
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
First time build experience, went way better than expected.
- Paul C.
- Verified HomeBuyer
- March 06, 2024
- Huntersville, NC
The build and design process working with Mary Ann and Alan was all we could ask for and more. Amazing people. Highly recommended.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Easy from Start to Finish
- Helaine L.
- Verified HomeBuyer
- December 23, 2023
- Charlotte, NC
The sales process was very easy as house was completely finished when I did initial sales appointment. Walk through before closing was exceptional and all issues handled professionally
Total Score 5
Quality 4
Trustworthiness 3
Value 4
Responsiveness 5
We had a good experience
- Harikrishna Y.
- Verified HomeBuyer
- December 09, 2023
- Concord, NC
We had good experience
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Overall good buying experience
- Mr. Vamsikrishna A.
- Verified HomeBuyer
- November 28, 2023
- Charlotte, NC
The buying experience was overall good, sales person was on top of things as well as construction manager as well, who was regularly updating the progress of the completion and handover.
Total Score 5
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Great value
- Anthony B.
- Verified HomeBuyer
- September 28, 2023
- Charlotte, NC
Hoping to live here for many years to come. Whole process was a breeze!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Satisfied customer with new house in Olmsted
- Samuel P.
- Verified HomeBuyer
- June 04, 2023
- Huntersville, NC
Mary and Alan were both great to work with and very responsive to our concerns. I can tell that they both enjoy helping people and really do care about the customer.
Pulte Homes responded:
Thank you for shouting out our amazing team! Mary and Alan will be delighted to hear about your wonderful feedback. Congratulations on your new home! ^AF
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Quick response-great communication
- Diane J.
- Verified HomeBuyer
- April 05, 2023
- Concord, NC
My experience with Pulte homes was very professional! The contract manager Russ, was very thorough, responsive and friendly. Handled issues in a timely manner. Thank you!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
First Time Home Buyers
- Charles B.
- Verified HomeBuyer
- April 02, 2023
- Charlotte, NC
Purchasing a Pulte home was an easy, seamless and enjoyable experience. They finished building our home before the projected date and everyone was very helpful throughout the purchasing process. Highly recommend Pulte.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
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