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Pulte Homes Reviews in Charlotte, NC

What Charlotte Homeowners Have to Say About Pulte Homes.

Read all 318 verified reviews from homeowners that built a new home with Pulte Homes in the Charlotte area. Charlotte homeowners have rated Pulte Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.3 out of 5 stars in Charlotte Area

318 Reviews in Charlotte Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.3

Pulte Homes in Charlotte Area

View Homes

Customer Reviews

great

  • Manivannan S.
  • Verified HomeBuyer
  • July 16, 2025
  • Concord, NC

thank you very much pulte homes

Pulte Homes responded:
Thank you for providing feedback for us. We're glad you had a positive experience while working with us! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Love the house

  • Andrea M.
  • Verified HomeBuyer
  • July 15, 2025
  • Monroe, NC

Prior to closing , appreciated the orientation and instruction for care of the home. Closing was excellent. Very happy with the value of the home. Very warm welcome by several Pulte representatives. Builder is awesome. Follow up customer service is poor.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you felt well-prepared after the orientation, had a smooth closing, and are happy with the value and warm welcome you received. That said, we’re sorry to hear that your follow-up customer service hasn’t met expectations. If there is anything we can do to help, don't hesitate to reach out to us by emailing us at customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Andrew and Derek were great.

  • Manish M.
  • Verified HomeBuyer
  • June 11, 2025
  • Charlotte, NC

The home building experience was great. They gave update every week. Andrew toured the house before drywall and post drywall. He paid attention to every detail/issue provided by the predry wall inspection report and inspection post house was complete.The pantry could be bigger, the towel holders are not installed by default, the sweaky noise when walking on 2nd floor. The sod were dead initially, i complained and Andrew had it replaced it in a month. The salesperson should show other designs as well and not only focus on three model houses.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that your homebuilding journey was a great one, and that Andrew’s attention to detail and consistent communication made a positive impact. We appreciate your feedback on areas for improvement — including the design options, towel holder installation, and second-floor flooring. It's also great to know that your concerns about the sod were addressed promptly. Thank you again and enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

New home build

  • Sarah R.
  • Verified HomeBuyer
  • June 04, 2025
  • Charlotte, NC

My home buying experience with Pulte was great. Travis from the sales team was very helpful in the early stages and our project manager, Andrew, was amazing as we moved through the building process. Overall I had a great experience.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re so glad to hear that Travis and Andrew helped make your homebuying journey a great one. We appreciate your kind words and are thrilled you’re enjoying your new home! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good with Pulte

  • Terrell R.
  • Verified HomeBuyer
  • April 15, 2025
  • Charlotte, NC

Overall great experience, especially Kelly the sales agent was very caring. The loan process was frustrating due to communication breakdowns and phone calls not being returned in a timely manner. All other experiences were pleasant.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are so glad to hear that overall, you had a great experience, especially that Kelly was very caring and supportive throughout your process. We do apologize for the frustration that was caused by the loan process and lack of communication. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. Thank you again. ^KH

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

Pulte Pringle Town Houser

  • Amarpreet P.
  • Verified HomeBuyer
  • May 31, 2024
  • Charlotte, NC

Extremely cordial service, there was regular follow-ups on the progress and keeping me abreast of the potential risks

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

First time build experience, went way better than expected.

  • Paul C.
  • Verified HomeBuyer
  • March 06, 2024
  • Huntersville, NC

The build and design process working with Mary Ann and Alan was all we could ask for and more. Amazing people. Highly recommended.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Easy from Start to Finish

  • Helaine L.
  • Verified HomeBuyer
  • December 23, 2023
  • Charlotte, NC

The sales process was very easy as house was completely finished when I did initial sales appointment. Walk through before closing was exceptional and all issues handled professionally

Total Score 5


Quality 4

Trustworthiness 3

Value 4

Responsiveness 5

We had a good experience

  • Harikrishna Y.
  • Verified HomeBuyer
  • December 09, 2023
  • Concord, NC

We had good experience

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Overall good buying experience

  • Mr. A.
  • Verified HomeBuyer
  • November 28, 2023
  • Charlotte, NC

The buying experience was overall good, sales person was on top of things as well as construction manager as well, who was regularly updating the progress of the completion and handover.

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Great value

  • Anthony B.
  • Verified HomeBuyer
  • September 28, 2023
  • Charlotte, NC

Hoping to live here for many years to come. Whole process was a breeze!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied customer with new house in Olmsted

  • Samuel P.
  • Verified HomeBuyer
  • June 04, 2023
  • Huntersville, NC

Mary and Alan were both great to work with and very responsive to our concerns. I can tell that they both enjoy helping people and really do care about the customer.

Pulte Homes responded:
Thank you for shouting out our amazing team! Mary and Alan will be delighted to hear about your wonderful feedback. Congratulations on your new home! ^AF

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Quick response-great communication

  • Diane J.
  • Verified HomeBuyer
  • April 05, 2023
  • Concord, NC

My experience with Pulte homes was very professional! The contract manager Russ, was very thorough, responsive and friendly. Handled issues in a timely manner. Thank you!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

First Time Home Buyers

  • Charles B.
  • Verified HomeBuyer
  • April 02, 2023
  • Charlotte, NC

Purchasing a Pulte home was an easy, seamless and enjoyable experience. They finished building our home before the projected date and everyone was very helpful throughout the purchasing process. Highly recommend Pulte.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Everything was streamlined

  • Vikram K.
  • Verified HomeBuyer
  • March 29, 2023
  • Concord, NC

I had to do a out of station closing and the management team was helpful in assisting it seamlessly.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Wonderful Experience :-)

  • Anonymous
  • Verified HomeBuyer
  • February 03, 2023
  • Concord, NC

Was a wonderful experience with Josh and Steven from Pulte. They kept me updated throughout the home build process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

finishing crew and tile crew did terrible jobs

  • Hongda X.
  • Verified HomeBuyer
  • January 12, 2023
  • Matthews, NC

The baseboard had so many rough joints and most of them were not sanded after painted. Missing caulk line everywhere. Tiles are not level, and had over cuts under many door frames.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Great experience

  • Aarron F.
  • Verified HomeBuyer
  • December 07, 2022
  • Huntersville, NC

I have enjoyed the buying and building process with all Pulte staff. I love my new home and look forward to the future. Thanks Pulte for everything…

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Overall Great

  • Homer S.
  • Verified HomeBuyer
  • October 12, 2022
  • Huntersville, NC

My wife and I had such a great experience. Mary Ann and Alan made this difficult process easy.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good Builder

  • Sunil J.
  • Verified HomeBuyer
  • October 12, 2022
  • Charlotte, NC

Good builder with good reputation, they keep that standard. As with all homes there can be issues but as homeowners we have keep noticing those and bring those to their attention.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Putle review in the Olmstead community

  • Arnold G.
  • Verified HomeBuyer
  • October 07, 2022
  • Huntersville, NC

Our Pulte sale representative Mary Ann did an outstanding job of guiding us through the bidding process for a lot and then subsequently through the build process for our house. She was very knowledgeable and wonderful to deal with. Our construction manager Alan did a great job in explaining the features of the house during our walk-thrus and was meticulous in finding and denoting flaws that needed to be addressed by various touch-up crews before we closed on the house. He takes great pride in representing Pulte.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Pulte Homes - Our buying experience stsrted with Bobbie.

  • Mohitkumar S.
  • Verified HomeBuyer
  • September 07, 2022
  • Matthews, NC

Our buying experience stsrted with Bobbie. Bobbie was very proficient at her job . She had good knowledge amd helped us a lot. Nathan has been very helpful . He tried has been his best to address/ fix our concern

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 4

Pulte Homes - The people that I worked with were excellent-Polly Cockrell &

  • Jane D.
  • Verified HomeBuyer
  • July 29, 2022
  • Waxhaw, NC

The people that I worked with were excellent-Polly Cockrell & Hector DeJesus. The actual products installed (Kitchen & bathroom cabinets, lighting fixtures etc) are low end and skimpy. The kitchen island & cabinet layout were not well designed and are reflective of just banging out homes with little to no thought on function.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Pulte Homes - Process is good.

  • Raja B.
  • Verified HomeBuyer
  • July 27, 2022
  • Charlotte, NC

Process is good. Good quality. Builders team is good. Suggest pulte Overall good experience.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Happy with buying Pulte Home and associated

  • Venkata A.
  • Verified HomeBuyer
  • July 05, 2022
  • Matthews, NC

I have great experience with Pulte Sales/Accounts/Builder and all engineer and Support post closing, closing team and the entire team of Pulte. Great coordination and keeping home owners posted on any changes or delays of delivery if foreseen. Also, closely follows up on home closing/post addressing of any home issues as part if warranty. Overall satisfied as of today in buying Pulte Home.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5