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Pulte Homes Reviews in Columbia, SC

What Columbia Homeowners Have to Say About Pulte Homes.

Read all 10 verified reviews from homeowners that built a new home with Pulte Homes in the Columbia area. Columbia homeowners have rated Pulte Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.7 out of 5 stars in Columbia Area

10 Reviews in Columbia Area

Star Rating Breakdown

5 ★ 5

4 ★ 1

3 ★ 2

2 ★ 0

1 ★ 2

Ratings by Category

Overall 3.7

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 4

Pulte Homes in Columbia Area

View Homes

Customer Reviews

Zach

  • Kristina R.
  • Verified HomeBuyer
  • February 03, 2026
  • Lexington, SC

Our PM and builder contact was fantastic, helpful and really walked and talked us through the whole process.

Pulte Homes responded:
Thank you for sharing! We’re glad to hear your project manager and builder contact were fantastic and took the time to walk you through the entire process. We appreciate you choosing Pulte! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Concerns Addressed, We Are Happy!

  • Reggie B.
  • Verified HomeBuyer
  • November 13, 2025
  • Blythewood, SC

We love our home. We moved here after working in the military and the federal government. Love the tranquility and our neighbors, plus the proximity to Ft. Jackson and Columbia. Any minor issues we have had were addressed ASAP by the Pulte building manager, Holden and his team. We leveraged the partners of Pulte by installing our alarm and security system and extending our HVAC warranties. Love the pre-wired internet and enjoying Spectrum’s service. Grand Arbor is a great amenity-rich community, we call home.

Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear you love your new home and community, and that Holden and his team have been quick to address any issues! It’s wonderful to know you’re enjoying the convenience of the Pulte partnerships and amenities. We truly appreciate you choosing Pulte and wish you many happy years in your beautiful new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Patrick F.
  • Verified HomeBuyer
  • September 17, 2025
  • Blythewood, SC

Pulte and Holden were excellent to work with.

Pulte Homes responded:
Thank you for sharing your feedback with us. We are so glad to hear that you had an excellent experience while working with our team, especially Holden! Congratulations on your new home, wishing you many happy years ahead! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Elgin Experience

  • Edward D.
  • Verified HomeBuyer
  • February 03, 2026
  • ELGIN, SC

Home is beautiful. Working through financing was difficult. But love the people we dealt with.

Pulte Homes responded:
Thank you for sharing! We’re glad to hear you love your home and had a positive experience with the team. We also appreciate your feedback about the financing process and will share it internally to help improve that experience. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

A Pleasant Experience

  • Diane F.
  • Verified HomeBuyer
  • November 06, 2025
  • Lexington, SC

My husband and I have had houses built a couple of times in our lives, and usually it was a big headache! Having this house built in carriage estates with Pulte homes was the most pleasant experience we’ve ever had! The building manager communicated and worked with us throughout the whole process. Everything went very smoothly from beginning to end.

Pulte Homes responded:
Thank you for taking the time to share your experience. We're thrilled to hear that you had a smooth and seamless homebuilding experience with us! It's wonderful to know that your building manager kept you informed throughout your entire process. Congratulations on your new home, welcome to the community! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Ethan was exceptional and answered all issues promptly.

  • Robert B.
  • Verified HomeBuyer
  • December 20, 2025
  • ELGIN, SC

It went well. Lizz was a pleasure to work with and provided excellent service

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear that Ethan was exceptional and addressed all issues promptly, and that Lizz was a pleasure to work with and provided excellent service! We truly appreciate your kind words and are glad everything went well, enjoy your new home! ^KH

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Difficult to remove or change unwanted items .

  • Edward C.
  • Verified HomeBuyer
  • September 03, 2025
  • Lexington, SC

Make sure the home has everything you want because it will be difficult to change once you commit. Once the home is built and you move in, having issues addressed can be tedious. The Pulte personnel at the site are pleasant to deal with but seem to be handicapped by company policy.. Dealing with Pulte Mortgage was nerve racking and was not a pleasant experience at all. The interest rate was fantastic, but the personnel in Colorado were exasperating.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. While we're glad to hear We're sorry to hear that you are having issues getting your concerns resolved. We'd appreciate the opportunity to learn more about them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Home Buying Experience

  • Byron G.
  • Verified HomeBuyer
  • March 11, 2026
  • ELGIN, SC

My overall home by an experience with Pulte was marginal at best. I was not wowed I was not wowed by the level of customer service I received or the responsiveness to questions I needed answered. The overall craftsmanship and materials used to complete my home build or better than most builders, but not anywhere near what you would find in luxury homes. Honestly, I am not sure how to answer if I found this builder to be trustworthy.

Pulte Homes responded:
Thank you for sharing your feedback. We’re sorry to hear your experience did not meet expectations, particularly regarding customer service, responsiveness, and overall confidence in the process. We would like to make leadership aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information so we can follow up directly. Thank you again. ^KH

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Pulte Homes New Build Process and Experience

  • Robert L.
  • Verified HomeBuyer
  • March 12, 2026
  • Blythewood, SC

It’s just not a pleasurable experience. There was a constant urge to complete the home and get to the closing table, despite our requests to slow the process and ensure quality. And now our concerns are being realized as there’s much rushed craftsmanship that needs to be corrected before the house is truly completed, though I will say the warranty process has been very corrective. It’s just inconvenient now that we live in the home and should have been done right the first time. The new build process is not one I would recommend as it leaves way too much space for mismanaged expectations from ...

Pulte Homes responded:
Thank you for sharing your feedback. We’re sorry to hear the building process felt rushed and that you’re now dealing with items that should have been completed prior to move-in. We'd like to learn more about your concerns and help address them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 5

Dissatisfaction is an underststement

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2025
  • ELGIN, SC

Very low quality for the amount paid. Would never recommend Pulte to anyone. We love the neighborhood but the product delivered does not match amount charged. Overpriced…. Would you want raw concrete showing in your interior of home—yes or no? Even though it is the HVAC room, it should have LVP or inexpensive tile. The guest bath should have had a transom over the tub shower. Every bathroom Needs a small window for natural light. And no paint in the garage really! We had to have a drywall guy add two more coats of mud and sand then had the garage painted. Driveway was only two ...

Pulte Homes responded:
Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet the high standards we strive to deliver. We'd like to escalate your concerns to our leadership for their review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 1


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2