Pulte Homes Reviews in Hilton Head, SC

Mike was a great field / construction manager and was very detailed throughout the process. Also, Mike provides great & consistent communication throughout the process. Pulte has made it easy for me. LaShay in sales was also great to work with as well and is always friendly and continue to provide us updates as needed as well.

No issues with Salem bay, great work. Some pieces and workmanship on the house seem to of been rushed and not done properly but slowly getting things corrected

Pulte is a great company and want to build a great house. The only thing is they should let you make changes to customize your home. Nothing major to change just small ones are not allowed and for the price paid small customization should be allowed with no issues as apposed to spending a fortune to make the changes after build is complete

We started the process back in February 2022 with a visit to Edisto Beach for a long weekend with the family. What my wife didn’t know is was I scheduled a visit with Pulte and meet LaShay who showed us around the community and walked us through the model homes. Once the kids got to see the model home and the amount of space we could all have it was a no brained to make the move and relocate like so many other in the recent years. Everyone we worked with at Pulte from the design team to our construction managers Joe & Hamilton were all top notch and very responsive to any issues or concerns. ... More

Mike was so helpful always available to answer question and show me progress. Marsha was most helpful in getting g the French door changed to open outward instead of into the table area in the kitchen Rachel was always available when I stopped in. Thanks !!

The experience leading up to the close out date was outstanding. The experience once we moved in with the electrical issues was not. Our Construction Manager handled the situation professionally and he had the contractors there right away. When someone moves into a new home there should not be circuit breakers tripping because of incorrect wiring. The electrical supervisor should have found these discrepancies before he/she notified the Construction Manger that they were complete. The start-up for the HVAC system also missed the fact the dampers were wired backwards. Your low voltage contractor (CPI) never completed their required tasks by not terminating the Cat 6 cabling jacks nor were we provided a certificate that the Cat 6 cabling met the minimum standards required for the installation and termination of a Cat 6 network. I corrected the wrong terminations and completed the terminations for the WAP connections that were not completed. Other electrical issues I repaired myself. I have just some minor issues to resolve but overall I am happy with coordinating with Pulte for the construction of our home, your sub-contractors however need a little bit of quality control to ensure negative items don't get repeated for other home owners. ... More

Overall sales and project management was excellent. Pulte mortgage application process was relatively easy but settlement company was not prepared and missing documents. Overall experience was very positive but would like to have options to upgrade. The builder quality appliances and fixtures are very average. Flooring is nice but no upgrade options. Overall our expectations have accepted and yet appreciated the timely settlement.

The project manager was the best, he has been very responsive and shows that he cares.

I’ve bought two new homes in the past 8 years and this was the best of the two. LaShay was a helpful and responsive sales rep and Owen was a very responsive & attentive project manager. I visited the site often and perhaps that made a difference in the process of construction. Any new home has some issues that need to get addressed and for me, that process for me was smooth. I didn’t have that many issues, and the ones I did have were resolved to my satisfaction. I love my new home and my new neighbors.

My experience as a buyer was enhanced by the Pulte personnel. These knowledgeable professionals impressed me with their timely responses to questions and concerns all of which were addressed to my satisfaction. Three cheers!

Great team, from sales, design, field manager/build, mortgage, to closing! Extremely professional, knowledgeable, easy to work with through entire process.

I almost gave all questions a 5 star. Some of the trim/molding could have been (easily) cut better and caulked better. Kinda sloppy with the caulking.

Great communication throughout the entire process. Pulte made buying this home very easy. In every aspect of building this home, Pulte was on-time & always one step ahead of the process!

The foreman for my home is exceptional. He addressed all of my concerns promptly and professionally. He answered all questions calmly, courteously, and in complete detail. He was awesome. He is an asset to you company.

Everyone from start with salesman to finish with after move in attention was terrific!!!

Great home!

The purchase & build process was beyond what was anticipated, truly professional. We now have some understandable outstanding items which have come to light since moving in, 1 month, which do not seem to be getting any attention. This is concerning as that list is growing. This seems to be widespread across our development. How do you get Pulte’s attention once they have your money?

Workmanship was sub par for a superior home. Purchased a wooded lot and now the lots next to me were cleared and was unaware this would happen. Prior to buying, this was not the case

It’s been a nightmare. Tons of issues found on the pre closing walkthrough now 5 months later still fighting to get things corrected. The people that come fix stuff just damage more things in the process so we are getting nowhere other than more problems. The communication sucks completely about who is doing what when. People don’t show when they are supposed to I have missed days of work and changed plans over and over to accommodate for no one to show

Still have items identified during closing walk through that is not fixed. Quality of construction seems rushed.

My contractor, Mike, made the entire experience stress free. He kept me informed at every step of the way either through video, phone calls or texts, and I felt completely involved in the process. I had complete confidence that everything was being handled especially when I wasn’t physically there to see firsthand everything myself.

We loved that we were included in all the process of the build. Excellent communication with our builder. Our sales rep was not as helpful but after communicating with management this improved some Make site you know the covenants prior to purchasing a lot and don’t expect any leeway with input in the landscaping despite offering to pay for things yourself.

Construction manager and sales are representative were both wonderful to work with. They were responsive, thorough, and a pleasure to work with.

If at all possible be around the construction process, especially the last walk through. Obtain a dedicated responsible realtor to help.

Our sales manager - Rachel and construction manager - Michael - made the process so much easier. They worked around the clock to help us get everything together and answer all our questions.