Pulte Homes Reviews in Hilton Head, SC

We were very pleased with the communication during the home building process! Moving from PA to SC was daunting enough, and the Pulte team helped to ease our worries! From video walk through to texts, calls and emails….we felt very taken care of and apart of the whole process!! We love our new home!

Weekly updates during the whole building process and so much more, our construction manager was great!

We are very happy in our new home.

LaShay was wonderful. Upon meeting her, she was very easy to talk to and explained everything. Tyler checked on us after we moved in and everything was good except for a few minor issues. I brought those issues up to him and they were scheduled for repair. Repair guys showed up on scheduled date and fixed issues. The longer we live here, the more "imperfections" we see in the small details. You can tell they rush through most of the build, but it's a decent new house.

This is the second Pulte home we’ve build. The first was in 2019 and had a wonderful experience which is why we didn’t hesitate to build another one. I know 2021/2022 is a different environment with supply chain issues and labor shortages but this was definitely a different experience. We decided to have a phase home inspector that was part of the process from grading to finishing touches and would highly recommend all new home builders do the same. Structurally, our house of great. everything got done and we were able to close on time. Our main issue is with the smaller, finishing details. For the price we paid for this home, it should be pretty close to perfect. For example, the grout and sealant for different tile work is messy and peeling, something where if they had just taken the time to do it right and cleaned up after themselves it wouldn’t be an issue. The majority of the trim around doors was not properly sanded down and there are obvious saw marks where it meets the floor. And the painting crew didn’t take the time to remove light switch and outlet covers and every single one has a ridiculous amount of paint all around. There are other things as well but those are the most annoying ones at the moment. Overall, we love our home and we know structural there are not any problems. I just wish they would have taken the necessary time to do the remaining detail work first the right time. Especially since those are the things that homeowners are going to see every day. It doesn’t matter how great the rest of the work is, it really is all in the details. So instead, I get to submit service requests and have to take time off work to be here to make sure it’s done correctly. ... More

Alison, sales person and Tyler, walk thru person were both extremely helpful! They always followed thru with anything we discussed.

Our home was finished on time. Pulte does some things that are on the cheap side... ie - paint is poor quality. Closet shelves could be better. Some ideas are not the best in actual conception. The home is beautiful though.

Lots of choices, clearly experience builder. They'll lead you through the whole process

Overall Pulte built a great home for us. I’m glad we had them as our builder!

Good experience through the building process. We love our new home!!

Our experience has been great! They corrected issues quickly, the community is beautiful and well maintained. Overall a great experience! We love it!

A smooth process from beginning to end. Any of the minor issues along the way were addressed and resolved.

Rachel, Anne, and Tyler all were great communicators during this process of building. When I had concerns, they put me at ease, knowing they had my back.

Generally pleased. There were a few issues that should have been resolved prior to closing.one such item was outside landscaping.

Some sloppy finishing work that needs fixed. Paint in interior is terrible. But overall everything else in the home was finished quickly and nicely.

Very satisfied.

The building process was fine everything was explained fine, but Pulte finance was really, really bad. We almost list the home on Pulte's side of things.

Overall we are happy with our new home. During construction there were many times windows were left open, allowing rain to come in. This resulted in drywall and wood needing to be replaced. The drywall used is very cheap and very thin. Tile work is exceptional! There was a problem with the septic line upon move-in which required a plumber and the county to tear up the sidewalk and clear/reconnect the lines. Our biggest issue is the yard. It isn’t equipped with proper drainage and our grass is constantly soggy with visible puddles. Morgan, our sales rep has been wonderful. Owen, we was our construction contact went above and beyond but he is no longer with Pulte and we have had subpar communication since he left. ... More

The sales agent Rachel was great in every area answered questions/concerns pre and post closing. Allen our building manager was great to work with as well, we trusted our home in his hands.

Over all a good experience so far just moved in a few weeks ago. Would like to know when Amenities area will be completed.

Generally we are happy with our new home. There were issues with wrong roof trusses, which needed to be modified, and caused significant delays. We should have asked more questions in the design phase, as we made assumptions that caused disappointments.

Everything was great; however the communication between our sales manager and project manager was lacking. That could be much improved.

Everything for administrative work went smoothly. However, when it comes to building the house, seems pretty fasted work and the quality wasn’t properly looked at. But the house was great.

Stay on top of them. Promises at times fall short, then it is dropped into the warranty department to address items that should have been completed the first time. Do a thorough walk through. Take your time. Recommend pushing for an escrow if item are not correct prior to closing.

Everything throughout the home building and buying experience was a pleasure. Unfortunately we had an inexcusable issue that seemed to be an issue with some other homes built but the response to those issues were beyond acceptable. They Warranty service team quickly addressed the issue and completed a full repair of the problem.