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Pulte Homes

Pulte Homes Reviews in Nashville, TN

What Nashville Homeowners Have to Say About Pulte Homes.

Read all 227 verified reviews from homeowners that built a new home with Pulte Homes in the Nashville area. Nashville homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Nashville Area

227 Reviews in Nashville Area

Star Rating Breakdown

5 ★ 107

4 ★ 40

3 ★ 36

2 ★ 24

1 ★ 20

Ratings by Category

Overall 3.9

Quality 3.6

Trustworthiness 3.8

Value 3.7

Responsiveness 3.8

Pulte Homes in Nashville Area

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Customer Reviews

Very Poor Quality of Workmanship

  • Mark A.
  • Verified HomeBuyer
  • September 08, 2020
  • Spring Hill, TN

House was built in a timely manner. The quality of workmanship of the trades they hire is Very Sub Par. Work is very poor quality and the Pulte Warranty Group's answer is what do you want me to because these are they workers we have and this is the quality of work they do. Pulte needs to set expectations that their trades do not provide quality work to let the home buyer know what to expect in the end so that the home buyer will know that they need to spend tens of thousands of additional dollars to make there home meet the expectations you would expect when getting a brand new home. Overall ...

Pulte Homes responded:
Thank you for your feedback as it is essential to us as we work to better the new home build process for our customers. We are concerned that you had this experience and would like to make sure leadership is aware. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AS

Total Score 1

Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

Pulte review

  • Joseph M.
  • Verified HomeBuyer
  • June 17, 2020
  • Hendersonville, TN

Numerous lies from sales person. Pulte mortgage tried to take our money saying we Had to buy mortgage points Common areas look horrible and neighborhood pool that was promised to be complete spring of 2020still not built or even started. All the retention ponds holding water so mosquitos are horrible. Can’t play outside with little one at all. Still waiting to get an issue with hood vent in kitchen resolved after pointing out 4 months ago before closing. Do not build with Pulte.

Pulte Homes responded:
We are disappointed that you haven't had a satisfactory experience and are unhappy with your community. We have passed this feedback on to leadership so they are aware and can address the situation. Additionally, we would be happy to help get your warranty request moved along if you could please email customersupport@pultegroup.com with some more information. Thank you. ^Abby

Total Score 1

Quality 2

Trustworthiness 1

Value 1

Responsiveness 1