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Pulte Homes Reviews in Nashville, TN

What Nashville Homeowners Have to Say About Pulte Homes.

Read all 232 verified reviews from homeowners that built a new home with Pulte Homes in the Nashville area. Nashville homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Nashville Area

232 Reviews in Nashville Area

Ratings by Category

Overall 3.9

Quality 3.6

Trustworthiness 3.8

Responsiveness 3.8

Pulte Homes in Nashville Area

View Homes

Customer Reviews

Connie

  • Ronald M.
  • Verified HomeBuyer
  • April 04, 2024
  • Mount Juliet, TN

Connie was the reason we bought this home. She was so helpful and trust worthy. She had and answer for every question Connie made buying a home easy .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Working with Pulte was perfect for our first time home buying experience.

  • Duane P.
  • Verified HomeBuyer
  • March 25, 2024
  • Columbia, TN

Pulte made the process easy and quick during our home buying process. Mike ensured our home was to top quality and walked us through how they build their houses and what they check for. It was nice to know our home was built by people who took the time and care they would with their own house. I highly recommend Pulte and their craftsmanship.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very good

  • Dineshbhai P.
  • Verified HomeBuyer
  • February 28, 2024
  • Columbia, TN

Very good job Excellence Nice Good Very happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Derek was amazing

  • Kelly R.
  • Verified HomeBuyer
  • February 10, 2024
  • White House, TN

Always available to answer questions along the way ! Always met dates as expected !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I love it here!

  • Ornit A.
  • Verified HomeBuyer
  • February 01, 2024
  • La Vergne, TN

Working with pulte has been pretty easy and it's all thanks to Connor the contractor! He has been so kind, listened to everything, always trying to help! My second home will be where ever he is!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good quality...great experience!!

  • Karimulla S.
  • Verified HomeBuyer
  • February 01, 2024
  • Franklin, TN

Good quality...great experience!! Satisfied with the overall build process and delivered product.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

good one

  • Anonymous
  • Verified HomeBuyer
  • December 29, 2023
  • Mount Juliet, TN

it a great experience thank you

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Overall, great experience

  • Benny M.
  • Verified HomeBuyer
  • December 27, 2023
  • Hendersonville, TN

Great experience with Pulte, our building managers were very responsive and quick to assist with any and all issues. For the price, would expect some higher end materials but overall, happy with our new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pretty bad experience, poor service quality by the builder.

  • Pavan G.
  • Verified HomeBuyer
  • December 27, 2023
  • Franklin, TN

Poor Build quality and is way below from phase 1 homes. There were a lot of issue due at closing, promised to resolve and is now no one owns it and is a service requests that never gets resolved or taken care of. Service requests created 45 days ago are still not resolved. Matt the build manager, is very keen on hiding the issues at the walk, than having them resolved. Bricks around the home are stained different and do not match and the issue still exits and Matt promised to take care at the closing and now bears no responsibility. Kitchen Pantry wooden shelving are all broken, cracks ...

Pulte Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com ^AF

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Terrible selling experience

  • Nicholas H.
  • Verified HomeBuyer
  • December 20, 2023
  • Mount Juliet, TN

We are very happy with the house overall, disappointed by the property lot. We were lied to and never shown the lot we selected. Once with raaieed our.concern about our main issue. Nothing was done.

Total Score 4


Quality 4

Trustworthiness 1

Responsiveness 1

Builder experience

  • Ekkehard S.
  • Verified HomeBuyer
  • December 01, 2023
  • Mount Juliet, TN

Mike was extremely responsive and proactive. He was always there for us if we had any issues he was just a phone call away. I would say there couldn't be a better experience than what we had with Mike.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience

  • Nicholas L.
  • Verified HomeBuyer
  • November 24, 2023
  • Columbia, TN

During the the entire process, my builder was always transparent, open, and communicative to understand my unusual status. It can contribute to a smoother experience and finally I appreciate it all.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Supposed to be a new home but with broken HVAC

  • Manigandan P.
  • Verified HomeBuyer
  • November 22, 2023
  • Franklin, TN

The “supposed” to be a brand new home by Pulte home has a faulty HVAC equipment which took over a month for some one come and take a look and after 2 attempts still not fixed , why would a brand new home that priced at 1.25 million have a broken HVAC which is not even a month old ? Where is the quality here pulte homes? shame ! My family spent thanksgiving in a cold home , thank you for nothing Pulte homes !

Pulte Homes responded:
We're incredibly disappointed to hear that you had this experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com with you address, contact information, and a summary of your concerns. ^AF

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Could not ask for a better experience

  • Richard S.
  • Verified HomeBuyer
  • November 21, 2023
  • Hendersonville, TN

From start to finish the Pulte team took great care of us. The home is well constructed and the finish work detail was high. The subcontractors seemed to care as much about the home as Pulte. I enjoyed every aspect of dealing with them and would recommend you build with Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jeff was good in explaining things and responses

  • Surya K.
  • Verified HomeBuyer
  • October 27, 2023
  • Mount Juliet, TN

Over all it was good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mike

  • James W.
  • Verified HomeBuyer
  • October 26, 2023
  • Columbia, TN

Mike, our contractor's representative, was EXCELLENT to work with. He immediately took care of the few issues that we brought to his attention. We greatly appreciated his professional attitude and attention toward us as Pulte Homes customers.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

LOW QUALITY CONSTRUCTION - NOT TO PULTE STANDARD

  • Anonymous
  • Verified HomeBuyer
  • October 26, 2023
  • Mount Juliet, TN

The quality of pulte has gone significantly since the covid . It's been 26 days since we moved and we are already seeing the commode water drain peeling of from the wall. Also the windows are of very low quality. They cut corners to save money and make profits with cheap quality materials. Tankless water is making loud noises.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Disappointed

  • Anonymous
  • Verified HomeBuyer
  • October 05, 2023
  • Mount Juliet, TN

Worst experience with Pulte. Customer service keep asks for the rating to be 10 out of 10 instead of resolving the issues.

Pulte Homes responded:
Thank you for letting us know about these issues. We'd like to learn more about your experience so that we can help with any unresolved items. Please reach out to us at customersupport@pultegroup.com. Please include your address, contact information, and a summary of your concerns. ^AF

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Durham Farms Pebble Run new home

  • Benjamin W.
  • Verified HomeBuyer
  • October 05, 2023
  • Hendersonville, TN

We couldn’t have asked for a better person than Steve and Andi to help give us the best experience ever. We are in love with our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It’s very good experience. Thank you and Everyone at Pulte helped this to be possible.

  • Naaga M.
  • Verified HomeBuyer
  • October 04, 2023
  • Mount Juliet, TN

Yes. I recommend my friends Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Meh. Mid at best

  • Anonymous
  • Verified HomeBuyer
  • September 20, 2023
  • White House, TN

Financed through Pulte. Lived on property approximately 2 months. Construction still going on in the rest of the development. Dealing with attitude and disrespect from construction workers who seem to forget that I paid A LOT of money to live in the home they built. Home quality- walls are paper thin. You can hear family members in the next room. You know EXACTLY where other members of the household are based on sound traveling through walls and floors. Property grading could have been better in regards to drainage, appearance, and livability. THE BIGGEST ISSUE. Based on home ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Great design with smart space utilisation!

  • Anonymous
  • Verified HomeBuyer
  • September 18, 2023
  • Columbia, TN

We love how the house is design. Beautiful with smart design on space utilization. Open layout concept is my favorite which made me fall in love with the house we bought. Sales team (Matt) went above and beyond to help us through this experience. Our builder (Ryan) made walkthrough very smooth and friendly. The only issue we had was with Pulte Mortage team, it was a painful experience with lot of back and forth to get the loan approved. Overall, I am happy with rest of the Pulte team. Thank you!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Very happy with Pulte home

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2023
  • Mount Juliet, TN

It’s been a great joy and I’m grateful we bought a pulte home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst higher management

  • Venkata C.
  • Verified HomeBuyer
  • August 31, 2023
  • Mount Juliet, TN

Alex is a decent builder he could do better but he was always saying we cannot get the perfect house. If we are finding mistakes then you should resolve it and you cannot say you will not have a perfect house every time. Management is very bad they are supporting the managers even when it is their mistake. Jenny looked like she is a good person when we were buying the house immediately after buying she showed us a different color. She is saying if we do not like we can leave the earnest money and leave. It is not 1$ to leave you cannot be so rude to people buying your bad houses. Paint job is ...

Pulte Homes responded:
We're incredibly disappointed to hear that you had this experience and we have shared your comments with local leadership so they can look into the situation. We take your feedback seriously and ask if you'd like to continue discussing this, please send us an email including your full name and phone number to customersupport@pultegroup.com. ^AF

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Thorough explainer and good to deal

  • Bandanawaz M.
  • Verified HomeBuyer
  • July 26, 2023
  • Columbia, TN

I worked with Nichole for buying this home. Nichole was very cooperative and helped with all the required information and made the home-buying experience very smooth and comfortable. Builder Mike also was very cooperative and walked me through the entire house in multiple inspections. He possesed very good knowledge and helped answer all my questions and address any issues reported on time.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4