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- Pulte Homes
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- Dallas, TX
Pulte Homes Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Pulte Homes.
Read all 516 verified reviews from homeowners that built a new home with Pulte Homes in the Dallas area. Dallas homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Dallas Area
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Customer Reviews
Pulte Homes - Quality awasn’t up to par with what you expect from a new home.
- Sudantha G.
- Verified HomeBuyer
- January 08, 2021
- Aubrey, TX
Quality awasn’t up to par with what you expect from a new home. Appliance broke within a week of moving in, finding minor issues every day. House didn’t appraise at selling cost, builder didn’t budge on price, etc.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 5
Pulte Homes - Unique house.
- Rodolfo S.
- Verified HomeBuyer
- January 07, 2021
- McKinney, TX
Unique house. Great floor plans !!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
When a time frame for building is set, you can always bet you home will beat done one time.
- Timothy B.
- Verified HomeBuyer
- January 07, 2021
- McKinney, TX
Pulte has provided the best in building, I've ever seen. Quality is what I ask for, and quality is what we got from begging.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Loan processing
- Khalil A.
- Verified HomeBuyer
- January 06, 2021
- Wylie, TX
They are honest and clear and does not gives surprises at the time of closing. Highly recommend
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The people it was a great group of wonderful people
- Randolph J.
- Verified HomeBuyer
- December 09, 2020
- Forney, TX
I would Recommend to family and friends
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Beautiful Home - First Time Home Buyer
- Megan S.
- Verified HomeBuyer
- December 08, 2020
- Wylie, TX
This is the first home that I have purchased; I love the model and had a blast at the design center. The fact that we somehow managed to stay on a 6-month building timeline during COVID -- especially when supply chains were halted for weeks -- was pretty incredible. I have to assume that this was largely in part because of our project manager staying on top of things throughout the process. We are very happy!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
My sales representative (Alejandro) and field manager (Bill) did an outstanding job with assisting me through the process of building my custom home!
- Shontrell W.
- Verified HomeBuyer
- December 08, 2020
- Melissa, TX
Sales representative and field manager were very knowledgeable, responsive and trustworthy!!! Answered ever call and question, throughout the process. Great customer service, professional, and responded promptly. I learned a lot about the process of building my home and the energy efficient qualities that Pulte homes offer. #1 in quality and service! Great job Pulte!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - No one is held accountable.
- Timothy F.
- Verified HomeBuyer
- December 04, 2020
- Wylie, TX
No one is held accountable. One of the workers was smoke pot. Grant makes excuses and just tells me to cover up the faulty work. Things were not built to standard. You will be hearing from the VA construction building office within a week
Pulte Homes responded:
We are deeply concerned that you have had this experience whilst building your new home. We would like to learn more so we can escalate the situation accordingly and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information. Thank you for taking the time to leave a review. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Excellent service from David
- Christopher R.
- Verified HomeBuyer
- December 02, 2020
- McKinney, TX
Our home buying experience was exceptional thanks to David. He made sure that any concerns we had were addressed in a timely manner. Every step of the process was a pleasure!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent Homes
- Drew H.
- Verified HomeBuyer
- December 01, 2020
- Melissa, TX
From beginning to end, Pulte has been extremely amazing! The home built for us is top quality and every employee showed great customer service! We are so happy to own a Pulte home and would highly recommend them.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Stay updated on the progress and what's going on.
- Bernard D.
- Verified HomeBuyer
- December 01, 2020
- Aubrey, TX
Stay updated on the progress and what's going on. It helps to eliminate the final processes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - I still love the decision I made towards purchasing this home.
- Feyishara B.
- Verified HomeBuyer
- November 09, 2020
- Forney, TX
I still love the decision I made towards purchasing this home. There’s several things that are pending to be fixed since I moved in about two months ago to be fixed.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 3
Pulte Homes - Pulte is very reliable and time cautious
- Abolade S.
- Verified HomeBuyer
- November 03, 2020
- Wylie, TX
Pulte is very reliable and time cautious
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great from start to finish
- Jeffrey W.
- Verified HomeBuyer
- October 29, 2020
- Wylie, TX
Great experience. The field manager was great with weekly contact and available anytime. Choosing the options in the build center was really easy and worked well. One minor issue early on was responded to immediately.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Beautiful home and great customer service
- Victor F.
- Verified HomeBuyer
- October 28, 2020
- Melissa, TX
Working with the builder was a great experience. We learned a lot about homes and they were quick to respond to any questions we had. We did have a few challenges throughout the process, but we are overall happy with our home purchase. Our biggest disappointment was narrowing down the closing date. We were given a rough estimate - 30 day window and we’re assured that it would be closer to early to mid October. Our apartment lease was up in September, so we decided to extend a month on our rent, only to turn around and close in late September. We asked for a different date and the response was ...
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Pulte Homes - We had a great experience from start to finish with Pulte!
- Shelby L.
- Verified HomeBuyer
- October 20, 2020
- Wylie, TX
We had a great experience from start to finish with Pulte!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Kind of satisfied
- Susan K.
- Verified HomeBuyer
- September 15, 2020
- Forney, TX
The home is great. I wish Pulte would put a blind on the glass section of the back foot. It’s very difficult to obtain something to cover the glass for privacy. Also at least paint the garage so it does not look old on the walls. Thank you.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
buying a home
- Kimberley D.
- Verified HomeBuyer
- September 15, 2020
- Celina, TX
great customer service. Staff were helpful and made the process easier less stressful
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome response
- Graham B.
- Verified HomeBuyer
- September 09, 2020
- Wylie, TX
Mark has been awesome in following up any issues since we’ve moved in. He’s made this experience excellent.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Our 1st Pulte Home!
- Heather C.
- Verified HomeBuyer
- September 08, 2020
- Aubrey, TX
We love our new home, Pulte was very attentive to every detail that we saw that we didn't think was perfection and made it the way we wanted our home. Some communication was a bit slow, but it was answered eventually.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Happy
- William R.
- Verified HomeBuyer
- September 01, 2020
- Melissa, TX
Very happy with my home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy and Stress-free
- Sarah B.
- Verified HomeBuyer
- August 25, 2020
- Melissa, TX
My family planned our move from Georgia to Texas while building a new home with Pulte. Pulte crew was very flexible given we were out of state. Pulte delivered on time which was very important and delivered a quality home meeting and exceeding our expectations in many aspects.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Very pleased with our new home
- Ann B.
- Verified HomeBuyer
- August 12, 2020
- Wylie, TX
We have been in our hone about 6 weeks and have had no major issues. Mark has responded immediately to any issues that have cone up.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Great experience.
- Dennis D.
- Verified HomeBuyer
- August 12, 2020
- Wylie, TX
We were pleasantly surprised at the quality and friendliness of working with Pulte. Having come from a full custom build, downsizing to this Pulte, was so pleasant. Mark was a superb foreman and answered all our needs quickly and effectively.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Happy with our Home - 4.5 stars
- Matthew D.
- Verified HomeBuyer
- August 12, 2020
- Garland, TX
We purchased a home that was built and was unoccupied for 9 months. Home is good quality but expect contractor grade hardware and fixtures unless you are going to build from scratch and upgrade. They have been quick to fix issues we have run into after our purchase. No wiggle room on price from my experience.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
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