Pulte Homes Reviews in Dallas, TX

They were very detailed and the field managers were great. They were quick to respond to any concerns or issues.

Highly professional! Deliver to the promise and no side discussions. Best part is they are not fluid in accepting anything and everything that the customer may want but instead stick to their corporate quality and design standards!

Great quality. We received tons of compliments

Good Builder, could do a better job of fixing little details. Would use them again or refer

From beginning to end we were always treated with respect and kindness throughout the building process. Anytime we had concerns about something we were quickly responded to and all our worries were eased. First time buyers so we had lots of worries but everything went smoothly

If you can get Tanner as your Field Manager, you will be well taken care of!!!

The overall experience did take some time. Going with the builder lender did have its set backs as communication was a major issue. The overall build is good. Seem as if some things were rushed. Little things didn’t get picked up and we had to go back and fix them during the walk through and 30 day inspection. Neighborhood is greAt. Lincoln the builder is a good guy helped with lots of issues and fixed them all.

Chose to pick a ground-up construction choosing my own options. All was fine during design process. Not many options or customizable IMO. The build process was a full-time job that I was not expecting. I was there 3-4x a week spending 30-45mins each visit to ensure the structural portion was built correctly. Pointed out many issues and received a ton of push back from the Field Manager. At one point, had to contact the Field Manager's Boss to get resolved. They will make changes to the floor plan without informing you and also take shortcuts throughout the build-out. Luckily for me, there were two other houses with the same floor plan being built at the same time that I could compare to and point out to the Field Manager. Timing of the complete build was on-time. Quality of the build is a 6 out of 10. I would rate it a 4 out of 10 had I not been persistent on having them fix issues such as paint drips, poor alignment of switches and canned lights, uneven entry ways, sloppy grouting, and sloppy staining of handrails that bled onto paint. Had to delay closing date cause they were rushing to finish the touch ups, but were still sloppy. Overall, I'm satisfied with the house as it was completed to the "best of their ability". Price was okay considering its a new build. ... More

Do not like front end garage, gives home a tacky look. Mail boxes should be in front of homes. Not in central location like a apartment complex. Some of us seniors may be able to walk to mailboxes or do not to get in cars to get mail.

With so many bad reviews out there with no home builders, it can be a daunting task to pick the right one. Luckily for my family, we chose correctly. From the initial interaction with Brian in the sales office to the Pulte Mortgage team, then to final closing and corrections with Grant, all was handled professionally and efficiently. Yes, there were some issues with closing and after but Pulte stood behind their home and came out to make corrections even after closing. I highly recommend Pulte Auburn Hills.

Responsiveness started off strong but got a little frustrating towards the end and after closing.

The walls are extremely thin. You can carry on conversations from one side of the house to another without raising your voice. And you don't have to bother going upstairs to talk to someone.. they can hear you right thru the floors. They could do a better job keeping the other construction sites clean. I've never seen houses under construction with so much mess around before. Other than that, it's nice being in a new house with new appliances. I'll definitely do more research into wall quality before I build another new house.

The building process was on time, the floor plan is beautiful, design center options were affordable. Also Pulte Mortgage was very helpful and professional.

Sales people were knowledgeable and friendly. Building foremen who handles the building process were fantastic as well. They listened and reacted quickly to your needs. Closing was quick and easy with no popup surprises.

Pulte gave us a great finished product we love our home and neighborhood

Overall very happy with experience at Pulte. The construction manager stayed on top of the whole project, communicated very well and addressed any concerns raised. Although there were some minor issues within the first couple of weeks, they were addressed very quickly. It was a much different and better experience than that of a competitor in the same community of Inspiration.

We bought our new home from Pulte and absolutely love it. That’s just right size and saves on energy. The manager construction so professionally to quick response any questions and helpful sale staff. We’re so amazed at the quality and value we have in our new home. I love recommending Pulte home to anyone I can!

Not very impressed

All the managers were very helpful throughout the entire process.

Too many negative happened during construction. Not the slightest bit of cooperation from the building side. Landscaping was a complete joke. Only positive results were from the sales, design and mortgage areas.

I love my new Pulte home. The team has always been quick to respond and has provided great customer service throughout the entire process.

Let me begin with a positive, our location contact person Laura has been a huge help in the home building process and has gone to bat for us more than once. Our builder Lincoln has also been helpful and patient with us as well. My major issue is the quality of the products and the workmanship. We were very excited to purchase a new home in an area we love, but I am still waiting on actually enjoying my new home without finding something wrong. Typically it's little things you would feel silly pointing out, like spackle left on an outlet or portions of wall that may have only gotten one coating of paint rather than two, caulking that is missing in spots or was not properly applied, or a scratched up stainless steel sink. There are bigger issues (like the master bedroom heating up at night if the door is closed because the AC is not flowing properly) that we have complained about and are in the process of being fixed. But my issue is, THIS IS A BRAND NEW HOUSE! After putting so much money and thought into this new home, I am not completely happy with what we received. Don't get me wrong if you don't pay attention to details Pulte is fantastic, but if you sweat the small stuff, I would look elsewhere. ... More

We had the most amazing experience, from buying the home with Alejando, to watching it go up with Our builder Al. We couldn’t be more pleased with the result.

Overall, I had a good experience with Pulte. Our sales person was great to work with and more importantly, we love our new home! The floor plans are nice and it was the right house for us. My only advice, if you are building from scratch, is to make sure that you are involved in very step of the construction /build as much as you can. There were times that we caught some mistakes in the construction. We pointed these out and they were rectified, but my point being we caught them in time. Once you are close to the closing date it will be harder to get these corrected. Best of luck!

Great product and even better service!