Pulte Homes Reviews in Dallas, TX

Amazing Customer Service! Everyone has been great. Angel helped me through the sales process, Heather went above & beyond in my closing, & Lincoln did the same when it came to initial move-in issues. He responded within minutes each time I called him - even on the weekend - & he ensured that every issue was addressed. I have only had to contact Jessica (in Customer Care) once; however, I was impressed with her quick response and follow through. I have had a wonderful experience with Pulte

They quickly respond, and they schedule visits shortly after reporting anything. They'll have been friendly.

My initial buying process was great. Working with Taylor was amazing, she’s patient and extremely kind! She answered all questions and a million emails! After closing, I’ve been with my care manager Agustin, he’s just as amazing. Came out at our 30 day, and has since made himself available for any questions and/or concerns we’ve had about the home. He’s fixed/replaced anything that was broken or incorrect from the original build that was missed. Couldn’t ask for anyone better!

Great working with Austin and Ramsey.

While it may have been a spec home (very well appointed, I might add), we were still treated with the utmost care and concern. Everyone from the sales, mortgage, and insurance team(s) did a fantastic job of ensuring we were well informed, comfortable with our purchase, and valued as a customer! The warranty team is also fantastic; easy to reach and responsive. The whole experience has been leaps and bounds better than our previous experience with another builder.

The overall experience was good. There was a few things at closing that could have given us a better experience, but overall this was a successful purchase.

As a first time buyer we are happy with the service and experience so far.

Yes. I will like other buyers to come to Pulte homes for real business. They are tge best builder.Keith is a very nice man. Twanna too

adopt to changing needs of customers

Love the house but, it needs blinds. The Pulte house next to us is unsold and it has blinds. How come our house didn’t come with blinds?

Chip is wonderful to work with! He always responds quickly and addresses any issues immediately.

As a first time house buyer I am satisfied with the experience. There were a few hiccups but we were able to resolve them with Mike from Sales. The building process was informative and Scott, my construction manager, did a great job. Overall I'm a happy costumer and would recommend Pulte to my friends and family.

I made a good decision for my money.

I cannot race enough about how much I love the model, the lot, but the luxury vinyl plank flooring is the one and only thorn in my side. I know it’s a floating floor and my construction manager tried as best he could to have the flooring company fix it but “acceptable movement” is annoying when the floor is supposed to be flat no feel like there are air bubbles intermittently. Other than that, my construction manager is the absolute best, every question I had was asked and answered, every issue was solved (except the floor) but that’s not his fault, and he was always easily accessible.

It was an absolute pleasure working with Greg! He has always been a very clear and effective communicator, extremely knowledgeable; quick and effective and answered all my concerns. Susan was also fabulous to work with; super friendly and sweet. Ray, now this gentleman brought a whole new experience that will forever make our home truly special. Such a genuine soul! Thank you everyone for a memorable experience!

I recently had the pleasure of working with Dan Hine the construction Manger and Jennifer the sales Rep. i cant express enough how impressed I am with their outstanding management skills. From start to finish ( Jennifer and Dan) demonstrated an unwavering commitment to excellence, transforming what could have been a daunting process into a seamless and enjoyable experience.

Very helpful and informative thank you

I am happy with the final product. The house was ready sooner than expected. The location so close to downtown Dallas is amazing. There are minor issues that I have with the workmanship but it’s nothing that Pulte isn’t committed to help fix.

Very prompt in giving updates. A wonderful experience

Prompt response and quick updates about construction timelines, closing process was crystal clear and quick.

Buying from Pulte Homes was a great experience. Everything went well.

I am overall very satisfied with my home buying experience with Pulte. The sales agent was wonderful and the contractor was great throughout the home being built. The only issue I have is since the house has been built I have been trying to get some minor things resolved and it has taken a little longer than desired. Other than that everything is great with the purchase of my Pulte home. Great value for the size of home we purchased.

Most of the people we met throughout the process were very professional and honest. I would recommend Pulte for new home buyers

Mostly good our windows are stained and we haven’t had any response in 2 months now

This was our first home buying experience and we worried a lot. But, things changed when we get involved with Pulte Homes Anna. It was nice step by step process and got guidance from various Pulte teams. Even we were out of country for few months, we got prompt updates and progress. Overall, I recommend Pulte for new home buyers.