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Pulte Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Pulte Homes.

Read all 320 verified reviews from homeowners that built a new home with Pulte Homes in the Houston area. Houston homeowners have rated Pulte Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.4 out of 5 stars in Houston Area

320 Reviews in Houston Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.4

Responsiveness 4.3

Pulte Homes in Houston Area

View Homes

Customer Reviews

Pulte Homes - Our overall experience with Pulte was very positive, with a few

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Houston, TX

Our overall experience with Pulte was very positive, with a few small but bothersome issues. There were a few repair items we pointed out to the build team during our various meetings. While some of those were addressed upon reinspection, others weren’t and we had to repeatedly ask for some minor repairs and touch ups to be completed.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Fast build for standard options

  • Matthew R.
  • Verified HomeBuyer
  • November 04, 2020
  • Houston, TX

The build was fast. The homes are very assembly line and common standard. Don't expect anything great or cutting edge but, for the money it's pretty good

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

Happy customer

  • Etinosa O.
  • Verified HomeBuyer
  • September 01, 2020
  • Richmond, TX

Pulte Exceeded expectations at all levels of the home building process. We are very happy with the finished home. Very elegant!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great experience overall

  • Andri D.
  • Verified HomeBuyer
  • August 25, 2020
  • Katy, TX

Every step of the process was pretty straightforward and easy except for Pulte Mortgage, that was a terrible experience. I do not recommend using them. But everyone else involved were beyond great and helpful.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Overall new home thoughts

  • Anthony T.
  • Verified HomeBuyer
  • July 22, 2020
  • Spring, TX

Design center needs to take extra time to make sure the buyer understands everything that is being selected. The overall quality of construction is great. The cleanup before the home owner could be better. We have a lot of grout that is smeared all over the tiles. It will take a long time to clean it. The tile installer was good on the floor but the kitchen back splash and shower stall tile could be better. The grout in the shower was very sloppy and the cleanup wasn't done properly. No one seemed to care when I expressed my concern.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Good Experience the only thing is some minor details were not provided

  • Ashwini J.
  • Verified HomeBuyer
  • June 02, 2020
  • Katy, TX

This is my first house, i really like the quality of Pulte and design but the only thing was few minor details were not discussed not a major issue but like gas connection at the backyard patio and light fixture at gathering room.. rest everything is great.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Good

  • Charles P.
  • Verified HomeBuyer
  • January 28, 2020
  • Spring, TX

Was painless and fast.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

I love this floor plan!!

  • Rafael A.
  • Verified HomeBuyer
  • January 08, 2020
  • Richmond, TX

One month after closing everything is working great!

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Pulte Homes - make sure that final punch is done at least one week in advance

  • Annette E.
  • Verified HomeBuyer
  • November 13, 2019
  • Spring, TX

make sure that final punch is done at least one week in advance of your closing date.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Pulte Homes - Ensure all walk through items are completed before sign.

  • Anonymous
  • Verified HomeBuyer
  • November 06, 2019
  • Tomball, TX

Ensure all walk through items are completed before sign.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Home owner

  • Hoa T.
  • Verified HomeBuyer
  • October 30, 2019
  • Tomball, TX

So far so good, we are just here for 45 days, no problem found. Good small community.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

very good

  • Gulova P.
  • Verified HomeBuyer
  • September 18, 2019
  • The Woodlands, TX

it is complicated to have every little detail worked out, however you do a pretty good job in this regard just a matter of having some areas duly cleaned for delivery...acces gate, garage for example.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Love our New Home

  • Elizabeth E.
  • Verified HomeBuyer
  • July 17, 2019
  • Richmond, TX

Working with everyone, from sales to close and a great experience. Answered all our questions and they were very helpful.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall buying experience

  • Ekenemchukwu O.
  • Verified HomeBuyer
  • June 05, 2019
  • Richmond, TX

I wish there is better communication among teams working with clients. It would have made a lot different had loan team communicated more with the builders so that everyone would be on the same page rather than leaving the client to figure things out themselves.

Total Score 4


Quality 5

Trustworthiness 3

Value 4

Responsiveness 5

Pulte Homes are truly built to be Lived-In

  • Milind P.
  • Verified HomeBuyer
  • May 22, 2019
  • The Woodlands, TX

Realistically priced and good to very-good quality of materials and workmanship, Pulte Homes are truly built to be lived-in. The designed living spaces feel like they are made with real-life conditions and not model-quality living. I found the people who work for Pulte are very friendly and down to earth. The only suggestion I would give to new home buyers is to do a regular inspection of your home during the build process and you will save yourself a lot of future frustrations.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Overall satisfied

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • Richmond, TX

Pulte homes are very functional and have great open floor plans. I'm overall satisfied with the purchase of our home, but if you are looking to purchase a Pulte home be aware during the final walk through. I started noticing the the quality of the paint, tile and overall build which is not excellent, but average.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Well done

  • Vedasto H.
  • Verified HomeBuyer
  • May 09, 2019
  • Richmond, TX

Pulte does good work. I would recommend buying a home from them.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Interesting home designs

  • Angel A.
  • Verified HomeBuyer
  • May 01, 2019
  • Houston, TX

The homes and community are very interesting. You can count on Pulte to finish what it started, unlike other builders who initiate a community then end up leaving parts of it to another builder that the community looks hodge podge in the end. The sales and design process was great, but execution leaves more to be desired though.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Nice house, Ok Service but once you purchase, you wont hear from anyone again.

  • Carmyn R.
  • Verified HomeBuyer
  • July 23, 2025
  • Manvel, TX

I still have issues that I've submitted on through the portal that have been un resolved. I have a lose spindle on my stairs, the a/c still runs hot in certain rooms even after having someone come out.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your issues remain unresolved, especially regarding the loose stair spindle and inconsistent A/C performance. We'd like to make our leadership aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Good

  • Mohammad A.
  • Verified HomeBuyer
  • December 25, 2024
  • Katy, TX

Good but found out alot issues that took time to be addressed and multiple times but overall Ryan was great

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Good to average experience

  • Alejandro L.
  • Verified HomeBuyer
  • May 02, 2024
  • Katy, TX

Overall it was a solid experience. Even though their communication is horrible! I had to constantly chase my project manager for information. I also missed my pre-drywall inspection, which is unacceptable! However, the home so far, has been good and it appears to be holding well and looks great!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Construction Process OK / Support Process too slow and house with issues.

  • Dax Didier M.
  • Verified HomeBuyer
  • July 26, 2023
  • Magnolia, TX

During the construction process the response was impecable, the construction manager answered very fast, and was always available. Now we have the house with AC problems in the two bedrooms of the first level, the response was 5 days later and arrived to the house without notice, and we were not on site, so we lose the opportunity to get it fixed, and still is not repaired. Also the sprinkler system is not working in automatic, even configured, so I have to use it manually by opening the exterior valve. The backyard grass was replaced twice, and the sprinklers are buried, not working ...

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 2

Pulte Homes - They could have used better insulation

  • Anonymous
  • Verified HomeBuyer
  • August 30, 2022
  • Katy, TX

They could have used better insulation

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Difficult to get in contact with anyone for service/issue resolution

  • Ricardo M.
  • Verified HomeBuyer
  • November 23, 2021
  • Houston, TX

The sales part of the purchase was incredibly smooth. All the paperwork was taken care of in a timely manner, and the staff at the design center was very attentive and helpful. The construction aspect was not so great. Trying to get anyone's attention regarding build issues or repairs has been difficult; this remained true after closing. Either we get a very delayed response, or no response at all to emails, calls or texts. We're still trying to get help with problems that we pointed out during construction. Problems aside, the home looks great and I think the home turned out very well, for ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Pulte Homes - sure i will refer to my friends & family.

  • Ashok P.
  • Verified HomeBuyer
  • September 07, 2021
  • Richmond, TX

sure i will refer to my friends & family.

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4