- New homes
- Pulte Homes
- Reviews
- Houston, TX
Pulte Homes Reviews in Houston, TX
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Houston Homeowners Have to Say About Pulte Homes.
Read all 335 verified reviews from homeowners that built a new home with Pulte Homes in the Houston area. Houston homeowners have rated Pulte Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Houston Area
View Homes
Customer Reviews
An overall good experience. I love my new home!
- Patricia M.
- Verified HomeBuyer
- February 11, 2020
- Katy, TX
Selena and Brian were very available and helpful to me throughout this experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everything went pretty smooth
- Tyler O.
- Verified HomeBuyer
- January 30, 2020
- Katy, TX
The build went smooth on time and wasn't the horror story I imagined. Everyone was professional
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good
- Charles P.
- Verified HomeBuyer
- January 28, 2020
- Spring, TX
Was painless and fast.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - When I had questions on anything regarding my home they always
- Leticia E.
- Verified HomeBuyer
- January 28, 2020
- Spring, TX
When I had questions on anything regarding my home they always helped Brian was the one responsible for my home was great I really recommend him he's great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent service
- Oluwatosin S.
- Verified HomeBuyer
- January 15, 2020
- Katy, TX
The team we worked with was great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Field manager was very professional and answer all of our questions.
- Juan M.
- Verified HomeBuyer
- January 14, 2020
- Spring, TX
Field manager was very professional and answer all of our questions.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New home
- Michael C.
- Verified HomeBuyer
- January 08, 2020
- Houston, TX
Great new home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I love this floor plan!!
- Rafael A.
- Verified HomeBuyer
- January 08, 2020
- Richmond, TX
One month after closing everything is working great!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Good starter home
- Kelsey K.
- Verified HomeBuyer
- December 23, 2019
- Houston, TX
We love our new home, but as first time buyers we know now what to look for in our next purchase. Things like vanities having no drawers that pull out, walls that are not straight or humps in the flooring. Overall it’s a sound structure and we got what we paid for.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
Great Customer Service
- Jenny H.
- Verified HomeBuyer
- December 20, 2019
- Spring, TX
The whole process from meeting with the employees from different department; they were all very helpful and patient. They do their best to meet your needs in what you want in your new home. We are satisfied and happy with our purchase.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
First home purchase
- Caitlin H.
- Verified HomeBuyer
- December 16, 2019
- Houston, TX
Pulte made my first home purchase so easy. They walked me through all the steps and were never pushy about making an offer.The product is great and I am so glad I made the purchase. Luis, is the nicest and easiest person to work with them looking for a home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
The sales persons response time was zero. To get one answer from him took 5 days. Pathetic.
- Sheena L.
- Verified HomeBuyer
- December 04, 2019
- Tomball, TX
He wouldnt response to emails, texts or phone calls.
Pulte Homes responded:
We apologize if you've been having a hard time getting in touch with the local team, but we can help with that! Please send an email to socialcare@pultegroup.com with your address and contact info so we can assist.
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
Great Experience with Pulte
- John R.
- Verified HomeBuyer
- December 04, 2019
- Katy, TX
People involved from sales to the building superintendent were knowledgeable and responsive. Good people to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - I found the overall finishing of the house not up to par.
- Mustafa A.
- Verified HomeBuyer
- November 21, 2019
- Katy, TX
I found the overall finishing of the house not up to par. A lot of items that were basic and standard were missed. Seemed liked a rushed job to get the home completed. Although their customer service is good and responsive, seemed like the house was completed in a rushed manner and a lot of finishing and very obvious flaws were evident.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
Outstanding shopping experience
- Miguel M.
- Verified HomeBuyer
- November 16, 2019
- Houston, TX
Best shopping experience a first-time home owner could ask for. I know, it’s my first, so “I can’t compare”. But I am a Customer Service professional with high expectations and love for attention to detail. Pulte delivered. Period.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My Pulte experience
- Anonymous
- Verified HomeBuyer
- November 13, 2019
- Katy, TX
The building process with Pulte was extremely smooth, the sales rep and building manager were very responsive along the entire process and even more after the closing. The house itself was built according to our selections and we have been extremely satisfied with the final outcome. Yes, we found several issues that needed to be addressed AFTER closing but then again, they have been very responsive ( warranty dpt & Pulte team). Issues such as: cracked window panel, squeaky staircase, cracked glass door, dead grass, etc. These are issues that we “expected” to find at some point after moving in ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - make sure that final punch is done at least one week in advance
- Annette E.
- Verified HomeBuyer
- November 13, 2019
- Spring, TX
make sure that final punch is done at least one week in advance of your closing date.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Pulte Homes - Ensure all walk through items are completed before sign.
- Anonymous
- Verified HomeBuyer
- November 06, 2019
- Tomball, TX
Ensure all walk through items are completed before sign.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Home owner
- Hoa T.
- Verified HomeBuyer
- October 30, 2019
- Tomball, TX
So far so good, we are just here for 45 days, no problem found. Good small community.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Good quality home
- Patrick P.
- Verified HomeBuyer
- October 16, 2019
- Richmond, TX
Very good quality home. They repaired issues quickly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
After Sale Review
- Thomas M.
- Verified HomeBuyer
- October 15, 2019
- Houston, TX
We were told there would be a 30 day review after we moved in. We have not heard a word. There is a big disconnect between Pulte Sales and the HOA Board which has Pulte employees on the board until all houses are sold. Communication with the HOA is entirely up to us, otherwise we would never hear a word.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
Pulte Homes - Great company, They are professional and proficient.
- Miguel H.
- Verified HomeBuyer
- October 11, 2019
- Spring, TX
Great company, They are professional and proficient. 100% trust.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte home review
- Christopher D.
- Verified HomeBuyer
- October 09, 2019
- Richmond, TX
Construction manage was excellent
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The experience was great and Shaun did a great job with his team!
- Jennifer P.
- Verified HomeBuyer
- October 09, 2019
- Houston, TX
First and foremost, we love our new home! He provided great communication throughout the entire process and explained everything in detail. Even after we moved into our home he is still taking great care of us and has been extremely helpful with providing us with any additional resources we need. What makes all this even better is that our house was finished before the targeted completion date giving us plenty of time to settle in before the holidays! In closing, thank you Pulte team and most importantly thank you Shaun for taking such great care of us.
Pulte Homes responded:
This is wonderful to hear! We are so glad that Shaun made your experience so memorable. Thank you for sharing your home building story with us. ^Abby
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality home for the price
- Darrell B.
- Verified HomeBuyer
- October 02, 2019
- Spring, TX
High quality production for the price per square foot. Great customer service from project manager Tanner. The team is very attentive and friendly. The entire process was smooth and easy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.