Pulte Homes Reviews in Houston, TX

We purchased a completed home and builder was responsive to small requests before closing. Our representative even flagged and addressed minor issues that we did not point out. So far a great home

The superintendent Tim, we worked with was a plesure and always aware or ahead of concerns during build.

I have a great experience purchasing my home with Pulte home. I have had some minor issues with missing items in the bathroom, hardware not matching and bad circuit breakers. I contacted customer service and they responded quickly and sent someone out within 24 hours. The buying process was clear and fast from sale office to closing department. I would recommend Pulte home to home buyers.

Buying a home as first time home buyers is a scary process, but Pulte was very accommodating to our needs which gave us peace of mind. They were very helpful and answered all our questions. There were, however, some outstanding items that needed to be fixed after the closing. Those took a couple of weeks to be properly addressed. But at the end, we are very happy with the final product.

The house is great. quality of workmanship so far is great.

The process with Pult was smooth and less delay on closing date change overall the construction is a good quality and little issues left over but I am working with customer care to resolve them overall it was not bad experience working with Pultmort

Good value and exceptional customer service!

Great experience Excellent work given the short time for closing . Very professional and responsive Pulte team . Very planned and coordinated work . I real lay had great experience in the buying process .

Contractor Mike has been very helpful and informative

Great experience. Especially Sales person Alex was so supportive and responsive.

Sales people, field manager, lender all great! Warranty people approachable.

Overall happy with the quality.

Had very good experience working with Pulte Homes

It was a great process despite delays due to supply chain issues. My builder got everything together and made a beautiful home. My only comment was that, now that I've moved in, we've realized a few things weren't installed correctly, but are being fixed or being scheduled to be fixed. The Warranty department has been very responsive and quick to get things sorted out. I highly recommend Pulte Homes to anyone looking to purchase. They have a wide variety of homes to choose from, and I'm confident I have a great home.

Employees were very professional and responsive.

Pulte is very responsive and willing to work with your personal needs/timelines. We were very pleased with the process and happy with our new home!

Organized quick & clean they had it together

Delivered the house as promised on the date as promised. No big problems.

It was our first time building a home. Alex was very helpful in helping us understand our options up front. She and Steve kept us updated throughout the entire process. The team worked hard to make sure our home was as we expected it at closing!

I think I had the best on-site sales counselor that there is, thank you Alex! She was always prompt to answer questions and I felt like her answers where genuine and truthful. The building supervisor was also great and has answered any questions I had about the house even after closing. Dealing with Steve and Alex made this stressful process so much easier. I am a bit disappointed with some of the craftmanship, many of the doors and frames were damaged (lots of carpentry issues) and the paint job was terrible. Globs of paint, visible streaks, uneven shelves, crooked door frames, miss aligned trim etc. its pretty bad and I plan to talk with the warranty team about this. I emailed and called (left a message) the warranty team last week with some other issues, nothing emergent, but I still haven't heard from anyone, so that's a little frustrating. Overall, I have a beautiful home, I'm happy, and I expect that the warranty team will hold up their end and fix any quality issues that are found over the next year. ... More

It was a good experience overall.

Great quality and customer service

Overall, a pretty satisfying experience!

I sincerely appreciate the Sales Manager and the Construction Manager still in the neighborhood to address the few issues that have come up. Pablo and Marcos are awesome.

I love my home. Everyone was very nice and help when they could. One thing needs to improve is on the people they hire to do the work, painters, fence, landscaping, electrician, appliances the quality of the work is not as good the details on the paint, molding, etc is not the best. Appliances where very cheap even though we got the upgrade package. They need to do better on attention to detail or hire people that have pride on their work. Landscaping was half fast done. We paid a lot of money for our home and details are important when it comes to the finishes of the home.