Pulte Homes Reviews in Houston, TX

Overall pleased with our home. Building process near the end and communication upon closure could have went smoother.

The Pulte sales team has been fantastic throughout the entire process. If looking in Elyson, go visit Alex and Steve!

Roxanne from Pulte made the home buying experience amazing and very enjoyable. Tim and his team from Pulte did everything we asked for and responded immediately If we had any issues.

We worked with a great team during our buying and building process.

Overall it has been a great experience. However, there have been a few things around the house that they could have just done right the first time instead of having to request fixes. For example, my cabinet crown molding was a slightly different color than my cabinets. You can visually tell just by looking at it, so not sure why it wasn't installed right the first time. That being said, they have been amazing at fixing any issues big or small that I bring to them.

We bought a 1 story home and what stood out to me was the open floor plan design that just opened up the whole house. This made the house seem bigger than what it was so I was very happy with the choices that were available to us in their portfolio. The salesperson that helped us was incredibly helpful and there for us all the way till the end. And when problems arise they were ready to remedy any issues we had.

Sales agent (Roxanne Martin) made it happen, very responsive and easy to work with. The Construction Manager (Daniel Ladig), pointed out the few issues in the walkthrough before I did, and had them fixed before I moved in. Was refreshing to not have to follow up.

Nathan, Ray, and Justin all made our first home a great experience and one we would do again with Pulte.

When buying Pulte they explain the whole process and answer all your questions.

Marking at a 4 for workmanship, as quality of paint job could have been better. There are a few spots of paint drip, and some has started to peel a bit. But overall, good quality of install, no issues thus far.

Great build quality!

Most everything inside was done well, and the construction manager responded quickly to my questions and items that I pointed out. However, I would suggest to Pulte that they have only one contractor deal with the irrigation system and the landscaping. Multiple times the irrigation system would leak and that contractor would "fix it" and behind him the landscaping contractor would do something to damage the irrigation system and visa versa.

Ensure all physical issues are resolved before closing. After closing, you have to go through warranty (who is very responsive).

Pulte made my first home purchase so easy. They walked me through all the steps and were never pushy about making an offer.The product is great and I am so glad I made the purchase. Luis, is the nicest and easiest person to work with them looking for a home.

The building process with Pulte was extremely smooth, the sales rep and building manager were very responsive along the entire process and even more after the closing. The house itself was built according to our selections and we have been extremely satisfied with the final outcome. Yes, we found several issues that needed to be addressed AFTER closing but then again, they have been very responsive ( warranty dpt & Pulte team). Issues such as: cracked window panel, squeaky staircase, cracked glass door, dead grass, etc. These are issues that we “expected” to find at some point after moving in since this is a new built house and yep, certain things happen that you can only find out once you move in. ... More

Construction manage was excellent

Overall very happy with our new home. Had a few hiccups along the way, but the Pulte team fixed most of the issues we had during construction.

Building with Pulte, as first-time homebuyers, was a very easy process. They were very good about explaining every detail to us and constantly communicated with us to ensure our house was built on time. There were a few minor issues along the way with building the house, but they were all fixed within a reasonable time and our house was ready for us to close on the original date they gave us. It was such a good experience and I would definitely use Pulte Homes again!

Overall good experience, although sales person and field manager take some time to get back to you

I value the excellence in customer service and satisfaction of Pulte Homes. They always went the extra mile to ensure my family was completely satisfied with our new home purchase and the finance team is amazing! ❤

We had a realto/ agent assist us in our homebuying process. We were encouraged with the model chosen on their inventory so as we were informed, nothing can be changed as they were all pre-chosen. Initially, we went for a cash purchase thinking the completion of build coincides with the sale of our home. We constantly coordinated with Build Manager and sales as there were instances the items per contract were changed like the tiles as we were told it was discontinued. We just feel that since we sought to have little assistance for balance on Mortgage with builder, the utmost attention to detail on the quality of the Home was compromised. We were just given a bit of courtesy to fix some tile damage, damage on wall, through service requests .We were assigned Centex crew to assist with our needs. They have not even fixed the slab unevenly plotted from the framing of garage, and the plaster in the front of the house looks tacky. We were promised that we will be given a white Sherwin William paint but nothing was sent.Their contractors for the carpets did not do a good job installing as nails pierce the Homeowners on random places upon walking stairs and floors, not inserting their safety and quality promise. We tried our very best, though how barely few weeks when we transferred to revive the front and backyard grass and we already got a violation letter from the HOA and even the small detail of trash and recycled bins in public view. They have not even given us our CC& R's!. Thank you for the Sales & Service team who sees to it that our service requests are given attention and priority,at least it gives us confidence that problems can readily be fixed.Thank you. ... More

JP, David, and Trent were service-oriented before and after closing. Warranty service addressed when needed and check-up when in neighborhood have been greatly appreciated.

Overall great experience, only issue was a little bit of difficulty getting in contact with the sales person but other than that the builder and foreman made up for it!

Easy and professional process to get mortgage on time before closing date. They keep trying to satisfy me and clear any comment we give. I appreciate the effort they did and definitely recommend if been asked.

The overall process was great with the rep that showeed me the home (he was with me through the entire process. His name is Brandon), the building manager was amazing, the closing lasy was an absolute gem, the inspector was thorough, straightforward, and honest, and the property itself is very nice. My biggest issue and the main thing that was the closing rep. She was a nightmare!!! I almost pulled out of the deal all together becuase of her incompetence, lack of professionalism, and nonchalant attitude with the problems she was causing. The day of closing, she was calling me to request documents that has been uploaded weeks ago, documents that she knew were needed but didnt bother to request, and I had to contact her supervisors twice and Brandon volunteered to reach out to a few people. Her performance was absolutely horrible!!! Also, the realtors worked with, recommended by the young man that showed the property, stayed with me until after closing (Brandon), were amazing and I highly recommend they also (Monarch Real Estate and Ranch). ... More