Pulte Homes Reviews in San Antonio, TX

A few months into our new Pulte home I have been satisfied. I was worried before beginning the process and it took considerable research and effort to gain my comfort to move forward. Throughout the process, I was over the shoulder of our construction manager. He was helpful and responsive and I am trying to get my friends and certain family members into the Pulte neighborhood.

All Pulte representatives we spoke to and worked with were kind, friendly and professional.

Great craftmanship, beautiful details.

Plan for the build to take as long as the original projection window despite any positive comments regarding finishing early. If you need to make temporary living arrangements make them based on the full amount of time Pulte has to complete your build. Look at what is written down as and building modifications or interior elements on paper carefully. Mistakes were made on mine that essentially “became my problem” because I signed off on number and descriptions ( which made no sense to me) trusting that they were recording my selections accurately

Our lease was ending and Pulte was able to get us into our new home with no delays on closing or move-in dates!! Took alot of stress out of a stressful situation!!

Lots of trails and parks.

Staff is friendly and extremely easy to work with!

Pulte Homes are good quality, affordable homes! I love mine and Matt was always available for questions or concerns and if something needed to be fixed he was always on it.

Great home building process, field manager helped with any questions and kept us inform es throughout the building process

From start to finish, we had a positive experience and we are very happy in n our new home. Would definitely recommend building with Pulte!

Pay attention to the details and all will be fine.

A lot of promises up front, but a disappointing process. Poor workmanship, little attention to detail, disrespect for the property. All inside doors poor quality, cheapest, not solid, they are hollow. Phone calls not returned. Front yard landscaping had collapsed area next to driveway on closing day, and they installed two trees that are inappropriate selections for the size of the yard. Wish I had shopped around more.

My new Pulte home is great. The builders were a pleasure to deal with.

Very difficult to get a hold of someone to fix issues under warranty

Pulte was very helpful through the whole buying and building process. When I had questions, they did their best to get back to me as soon as possible. Matt, who oversaw the building process, was awesome. He was always quick with answers to our questions. I also liked that you get a lot for the starting price of your home - ie granite counter tops in the kitchen.

Construction manager promised to fix issues after signing on closing date. Blinds to be repaired, Never done. construction team was in a rush to close out house and never completed some work promised to us that would be done after we signed. To find out the last 2 construction managers quit and left Pulte. Never should have signed until work was complete. "WE LEARN FROM OUR MISTAKES'

Unfortunately our excitement to move into our new home was quickly replaced with regret. This is the second house we have had built new and this one looks and feels like it was rushed to completion with little to no attention to detail. Our cabinets were not level, the handles were not even close to even, the trim and paint were both very sloppy, the stonework was falling apart (literally stone falling off), there was/is paint and stain on the carpet and tile, the yard wasn’t flattened before the sod was laid, the list goes on. They are currently working with us to get all of these items fixed, looking back we would not have closed until everything was fixed. The cost of the house does not match with the finished product. ... More

Pulte Homes has provided a pretty good product. Located in the Sendero project of Veramendi in New Braunfels, Tx, it is a very expensive product. Pulte's contact personnel have been excellent to deal with. My only real disappointment is the dead tree in the center of the front yard. I have submitted numerous updates as to its declining condition, both to Pulte, and to the landscape contractor. I think I still may have reason to hope I am not being stuck with a dead tree.

The workmanship was standard and finish was under the standard. Trustworthiness was was ok. Value for the price was ok. Pulte did have some features that I liked. Responsiveness to issues was substandard. We had small issues that needed to be addressed but were never completed. Sad.

We have been in our house for 6 weeks. The craftsmanship is not great and we can see some corners have been cut to get these house completed faster. Our major concern is the lot and grass. I have already called and requested part of my lawn be replaced since the grass never took and is now dead. We argued about the slope in the back and said it would be a problem and it is. They refused to address this issue and ignored my concerns. The carpet is not great and we paid for upgraded material but feel it is still sub par. The sales person did not provide all details of upgrades available and seemed scatter brained during the last few weeks of our build causing confusion for the foreman and our realtor. ... More

Built very energy efficient

Reference the feedback I submitted back in August...very unpleasant experience dealing with the sales team and the lending team.

Best home ever !

My wife and I purchased this new home when we moved to Texas from Georgia. The house has major air conditioning issues to this day that have not been corrected (12 A/C service calls), there have been multiple issues that had to be addressed that should have been caught by the builder before we closed yet were identified after closing, the master bedroom closet shelves collapsed, and the overall effort of the Pulte team to address customers concerns with their new homes after closing is below average to say the least. My experience with Pulte with regards to repairs after closing has not been very pleasant due to excessive issues with the house that drove multiple repair visits. To put this review in perspective, we have been in the house less than 2 months and have experienced more issues with this house in this short period than we have with all of our other properties combined over the past 5 years. The field level Pulte team and managers are nice, courteous, and professional when dealing with customers, but seem to be lack the authority to make repair decisions or they are too apprehensive to make the decisions when the repairs are clearly needed. Customers expect what they pay for which is reasonable yet I don't feel like Pulte focuses enough attention on customer requests after closing. I hope that the future Pulte homeowners have a better buying experience than we had with Pulte. Good luck to you all. ... More

Home buying is supposed to be a very happy time . But this was the most stressful time with us from the seeing to the closing . I hope no one else has to do this