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Pulte Homes Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Pulte Homes.

Read all 305 verified reviews from homeowners that built a new home with Pulte Homes in the San Antonio area. San Antonio homeowners have rated Pulte Homes an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.6 out of 5 stars in San Antonio Area

305 Reviews in San Antonio Area

Ratings by Category

Overall 3.6

Quality 3.4

Trustworthiness 3.6

Value 3.7

Responsiveness 3.5

Pulte Homes in San Antonio Area

View Homes

Customer Reviews

Forever Home

  • Victoria M.
  • Verified HomeBuyer
  • December 20, 2023
  • San Antonio, TX

I love Cody my construction manager and Frank, they are honest and true hearts who cares about the Pulte home issues when they came up. I will not recommend Aaron. I love my Pulte agent Ana also, she is a force to be recognized. She bends over backwards to make sure you get into your home. I do love my Pulte home when you have the right people.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Good experience!

  • Jose Carlos R.
  • Verified HomeBuyer
  • December 20, 2023
  • San Antonio, TX

Good experience! I love the house design.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Great experience

  • Anonymous
  • Verified HomeBuyer
  • December 20, 2023
  • San Antonio, TX

Buying from Pulte homes was a great experience with a responsive and communicative team that made the whole home buying process painless. Thank you Pulte.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

It's good but can be better.

  • Anonymous
  • Verified HomeBuyer
  • October 11, 2023
  • NEW BRAUNFELS, TX

Home sweet home. Hoping this would be our retirement home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Second Time Homeowner

  • Johnathan R.
  • Verified HomeBuyer
  • September 27, 2023
  • San Antonio, TX

Pretty good experience!!! Not a lot of worries. The Pulte floorplans is really what sold us on our purchase. The layout really works for our family!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

WOW, what a difference a builder makes!!!

  • Pamela J.
  • Verified HomeBuyer
  • August 30, 2023
  • NEW BRAUNFELS, TX

Having recently purchased two new home builds that were not Pulte, I was amazed at the stark differences between Pulte and the others. Our Pulte home quality and responsiveness to any question or detail was responded to immediately. Our job supervisor was anxious to make sure we understood the process and was always available. Our salesperson was also great!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Construction Manager, Jack

  • Georgeanna C.
  • Verified HomeBuyer
  • July 26, 2023
  • San Antonio, TX

We had an excellent experience due to our Realtor, Angela, and the Construction Manager, Jack. We purchased a home, which was a new build. We did this from 2100 miles away, and meeting with Jack, in person, once. He could not have been more helpful. He responded immediately to any questions or concerns we had. He was always available to take our calls. He worked late with us on the day we arrived, to do our final walk through, so we could close the next day. He made sure everything was as it should be. Both Angela and Jack are amazing caring individuals. We could have never made this move ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Thankful for MY Pulte Teammates

  • Nicole D.
  • Verified HomeBuyer
  • June 04, 2023
  • San Antonio, TX

Overall I had a fantastic experience! From Ana, my sales agent, to my Design specialist, Steven my construction manager, to Heather and Zach with loans, I was well taken care of throughout the whole process. Although I was not terribly pleases with the craftsmanship of some of the work, nor pleased with the home worksite cleanliness during the construction, what mattered most was that I had a great relationship with my team members mentioned above. My concerns were always addressed, my calls always taken, my questions always answered and my request for follow-up was always met. Steven is who ...

Pulte Homes responded:
Hi! Thank you for shouting out our amazing team, we are thrilled to hear that they delivered an excellent home buying experience for you! Congratulations on your new home. ^AF

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Warranty Customer Service

  • Cheryl B.
  • Verified HomeBuyer
  • May 24, 2023
  • San Antonio, TX

Unfortunately, there was a water leak issue in the laundry room of my new home, before I even moved in. I submitted a warranty service request, and within hours received a phone call from Garrett. The entire issue was handled and resolved within days. I am very pleased with the results and Customer Service from Garrett and Pulte Homes.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Excellent non-intrusive customer service throughout

  • Abhay S.
  • Verified HomeBuyer
  • May 24, 2023
  • NEW BRAUNFELS, TX

The entire process from site selection to final closing was handled professionally and with discretion. Especially welcome we’re the regular updates on the progress at each stage and the ease of assembling and executing the inevitable paperwork associated. The quality of the construction and the support and interest of Evan and Erik from the construction team was excellent. We are very satisfied with the process and enjoying our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Evan

  • Jerry L.
  • Verified HomeBuyer
  • May 03, 2023
  • NEW BRAUNFELS, TX

Very comperhensive overview of the building process from Nancy, the sales representative to Evan, the buiilding superintendent. Both individuals kept us informed during the entire process. Both Nancy and Evan are very knowledgeable of the home buying and building process.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great home buying experience

  • Anthony N.
  • Verified HomeBuyer
  • May 03, 2023
  • NEW BRAUNFELS, TX

I had the pleasure of working with Pulte Home Builders for my recent home construction project, and I cannot recommend them highly enough. From start to finish, the team at Pulte was professional, and knowledgeable. The entire construction process was seamless and stress-free, thanks to the expertise and attention to detail of the construction team. They listened carefully to my needs and preferences, and worked closely with me throughout the project to ensure that every aspect of the home was just right. What really stood out to me was the level of communication and transparency that the ...

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Ruben and Jared were great to work with

  • Alfonso D.
  • Verified HomeBuyer
  • February 02, 2023
  • San Antonio, TX

Had minor issue upon move in but Jared took care of them in a timely manner

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Problems with the Roof

  • Cesar L.
  • Verified HomeBuyer
  • December 07, 2022
  • San Antonio, TX

Very good quality. I noted some problems with the shingles but they respond quick to fix the issue

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Great Employees

  • Shelby W.
  • Verified HomeBuyer
  • January 19, 2022
  • San Antonio, TX

This was a first time home buying experience for me and they made the process as easy as possible on my. The sales agent & construction managers I’ve had contact with have been outstanding and made this experience great!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Professional

  • Laura R.
  • Verified HomeBuyer
  • October 12, 2021
  • Schertz, TX

Smooth professional organized closing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Pulte Homes - Overall great experience.

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2021
  • BOERNE, TX

Overall great experience. Very responsive, even after closing. A few attention to detail issues with finishes. Overall would recommend to other buyers.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Everyone from Pulte seemed to be as excited as I was!

  • Lori D.
  • Verified HomeBuyer
  • July 29, 2021
  • BOERNE, TX

Everyone from Pulte seemed to be as excited as I was!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

I was kept informed of the progress throught the entire process.

  • Linda W.
  • Verified HomeBuyer
  • July 28, 2021
  • BOERNE, TX

Peter and Ricky we outstanding to work with. They were friendly and courteous. They responded to calls and texts and took the steps to correct any issues or questions that I had.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding builder representative

  • Bryn J.
  • Verified HomeBuyer
  • July 28, 2021
  • NEW BRAUNFELS, TX

We moved from Minnesota to Texas to be nearer to family. The nature of moving across the country was a challenge in itself. While there were some bumps initially with the build process, Pulte kept us well-informed with weekly builder update calls. When we arrived in Texas, Evan and Landon met us at the house and gave us a lot of confidence in the work being done and their attention to detail. They examined the carpet that was installed and had it replaced right away due to some issues. They have continued to be. helpful as we moved in. Overall, the work the builder reps put in was ...

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - Everything went smoothly for us.

  • Chance D.
  • Verified HomeBuyer
  • July 06, 2021
  • BOERNE, TX

Everything went smoothly for us.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Good home - great value!

  • Michael D.
  • Verified HomeBuyer
  • May 14, 2021
  • NEW BRAUNFELS, TX

From start to finish, the communication throughout the building process was exceptional. Pulte scheduled weekly meeting calls to keep us apprised of the progress and answer any questions that we may have. Once the house was built, the follow-up on the minor issues that needed attention was equally impressive. This is our second Pulte home and we trust them to deliver on the quality and value.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - That’s great experience to buy the house.

  • Tuan H.
  • Verified HomeBuyer
  • March 10, 2021
  • San Antonio, TX

That’s great experience to buy the house. I would recommend any of my friends to buy pulte house.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Good overall experience with the purchase

  • Jonathan M.
  • Verified HomeBuyer
  • October 30, 2020
  • SCHERTZ, TX

Good overall experience with the purchase

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Loved it

  • Santhoshkumar S.
  • Verified HomeBuyer
  • September 15, 2020
  • San Antonio, TX

Built the home as mentioned during the initial meeting. Built with nice materials and followed all the standards. Couple of small findings here and there but those are negligible. Overall had good experiences with pulte and definitely recommend to friends.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4