Pulte Homes Reviews in San Antonio, TX

Overall we had a good experience buying through Pulte. The value and quality of the home per square footage was much better than other similar builders, such as Perry and Highland. But sometimes there was sloppiness in the details of the home (painting the garage), but overall I am very pleased. This was my second Pulte home, and I would buy through them again.

Everything was great from sales to customer service however, this has been the worst new build from pain crew I’ve ever seen. From caulking to base boards to doors, the painters did a terrible job. This will be fixed but it’s disheartening to see the poor level of workmanship in such a large part of the home’s esthetics.

Zach and Havey…GREAT!!!! There for me all the way. Still to this day over 3 months of moving in Zach has been there for me.

Overall good experience even though there were some delays in the building process.

Our experience was great!! The transaction run smooth and we love our house, it's very functional and pretty. We've had to contact them for some questions after closing and they are always available and ready to help.

Over all I am satisfied with my house. How there are a couple of areas that need to be addressed Communication between the salesman and project manager. Don't promise work to buyer that can't be performed

Tyler the construction manager is very responsive and accommodating. Also, the issue for clogged toilet has been addressed promptly.

We love our home and are exceptionally pleased with it. There have been a few issues, but between the project manager and warranty consultant, things get fixed pretty quickly. The difficult part of the home building/buying is we lived in VA while the home was in TX. Until the last 2 months, it was difficult to get updates on the home. The final project manager was the best in keeping us informed.

My experience was great. From the initial walk thru to the last walk thru, anything that I saw that needed attention got it immediately. Overall, a great experience.

When we moved it the home is beautiful but there were Significant amount of unfinished cabinet trees and paint areas for a home that is valued at $450,000 I would expect it to be almost perfect. I think there was a lot of opportunities to finish the home but it seemed very rushed I still love the layout and the home itself but we are still waiting for some of the Cabinets and baseboards cabinets and baseboards to be finished. At the end of the day there were a lot of small things that were missed and those are usually the biggest.

Our Pulte was well built from the foundation to the roof. Disappointed in the quality of the lawn that was installed. Too many weeds in the lawn from day one. They have added some top soil due the uneveness of the lawn. I'm working tosolve the crab grass problem but feel Pulte should provide a better quality of grass.

the house is very well built with every detail very well finished, my family and I love the neighborhood the neighbors are very friendly . only one detail that I did not like was that the house was not cleaned before closing ,it was very dirty with a lot dust and one of the bathroom was extremely dirty the windows full of dirt .I talk to the representative she says they hired a company to clean the house, I do not think they did the work ., I had to hire staff to clean the house ,I couldn't let my daughters play in a dirty house

Field manager was very responsive to concerns. Build quality is not what I would expect for a $350,000 house

Overall good experience

We had the best sales person and field managers. Keeping in constant communication throughout the building process is crucial. We checked our house several times a week. All issues and concerns were addressed quickly and professionally. Although there were a few things we would have liked to change overall we are very happy with our new home.

Great people working locally at Sterling Ridge. Josh and Annette are great employees and people. Single worst title company experience I've ever had. Title company was an embarrassment to the brand and seems as if corporate doesn't care.

House was not actually ready on the day of closing. But moved in anyways.

Plan for the build to take as long as the original projection window despite any positive comments regarding finishing early. If you need to make temporary living arrangements make them based on the full amount of time Pulte has to complete your build. Look at what is written down as and building modifications or interior elements on paper carefully. Mistakes were made on mine that essentially “became my problem” because I signed off on number and descriptions ( which made no sense to me) trusting that they were recording my selections accurately

We love our home. Fell in love when we first walked through it. Bruce is an amazing salesman and was spot on through the whole process. We appreciate the guy tremendously. Materials... we are finding some here and there issues, but nothing detrimental. We do think that some of the contractors used should be reconsidered; however, we are happy nonetheless. The construction crew... Kelly... we adore. She knows her stuff and we feel as if she is the cherry on top to the experience. After the sale.. not extremely happy with our sales team here at our home site, but totally looking past the unprofessionalism displayed. Pulte Mortgage.. Tylene and Jeff.. AMAZING! Nothing can take away from the fact that we love our new home. ... More

We purchased a new Pulte home this year. I have purchased 4 other new homes previously by other builders. Tho Pulte builds a nice home, we’ve had more issues than expected. Things that should have been identified prior to posting it for availability. Plumbing issues with 3 sewer backups in the first 2 weeks. Drain lines apparently has construction debris in them. A leak between the wall that required a lot of work and remediation to fix. I’ve noticed other issues that will be addressed to Pulte once we’ve confirmed the most urgent ones are fixed. I’d say Quality Control is an issue that should be addressed. Not just pushing for deadlines in the construction process. As I stated, with my previous home buying experiences. I’ve never had the problems that have arisen with this home. Recommendation is for Pulte to improve Quality Control focusing on attention to detail and ensuring proper functionality of all systems in the home. ... More

For the over-inflated price paid for a Pulte Home, we expect a better quality workmanship on the build with far better attention to detail in the build both interior and exterior.

The overall experience was ok, just we had some issues with the trees and garden and It is taking so long to repair. Other than that the house is great. I love it.

Overall we are mostly satisfied with the house. However, we felt like it was rushed as we approached escrow time. The process does take a long time but laying sod the day our escrow closed wasn't appealing. The wood for the backyard fence needed replacing in some parts. QAQC missed some rotting planks, but the warranty team was quick to repair that. Why couldn't the wood be treated/waterproofed as we have a part of the fence that is bending and nails that no longer play a part- especially if you're dropping over $540K. There are lumps under the carpet and some might even be a screw or nail. There are some nails that are sticking up from the carpet under the stairs that have needed to be hammered down as well. Take your time and do it correctly. ... More

Our experience was up and down with a bunch of delays but both Nancy and Austin took great care in keeping in communication with us and getting us in our new home as efficiently as possible.

Our build happened during the COVI-19 pandemic. There were a lot of set backs during the build and our construction manager was great at handling each one and helping us through the process.