Pulte Homes Reviews in Washington, MD

It's a smooth process from signing the purchase contract to pre-drywall inspection to settlement.

Tony, Billy and Daniel provided great service throughout the process and I would like to say thank you. I am also pleased with the final product.

Almost settlement on the schedule and Good communication with the field manager Billy.

Great location and have met really nice neighbors

The sales consultant Ben is very professional and helpful making the purchase experience very easy and positive.

Thank you so much Patrice Hutchinson (Crown East) for making my dream of becoming a new homeowner come true! Thank you so much for your help!!

sales managers and staff were courteous and professional.

Everyone one was friendly and helpful.

Sales team was great. Onsite Field team management great. The painting and fine tuning could have been better.

Brownie, Eddie and Mark were awesome! They were always and quickly responded to email and voicemails. They also followed up on any request to ensure my satisfaction. Thank you all. Please give them a bonus for me.

So happy to be in my new home. It’s beautiful inside and out, and the community is an added bonus.

Everyone we have dealt with including our salesperson, project managers and our customer care agent have been excellent to work with.

its outstanding community i loved it

Pulte was conscientious and assisted us in every step of the process, from construction through closing. The few minor issues we spotted during the walk-through were dealt with quickly. We're very happy with all Pulte did.

The home was well built with only a couple of minor issues

All the quality and professionalism one could expect from a big name company with an established reputation. A few mistakes were made with the numbers and there seemed to be redundant forms to sign, but these were resolved very quickly when I brought them up.

Overall positive new home experience with Pulte team's quality services in timely manner.

Love the home!

Sales rep was /is terrific. She got to know my preferences and style. She advised me through some tough decisions that I may have been second-guessing during the long COVID waiting period. Once here, everything is even better than I had hoped and I am very grateful to her. Suggestion: The first walk through should be just to SEE and take in the new condo. A second one should be the "technical" one to check the windows, cabinets, painting. etc

Informative, supportive sales team. Delays occurred with Covid issues; however, good communication was provided. High quality construction manager is assigned to my home. The team is responsive and follows up when needed.

The biggest problem was the completion date was delayed two months

Everyone has been very helpful and knowledgeable.

The Pulte sales staff was excellent. Randy and Linh are wonderful and knowledgeable people and were a pleasure to work with. Randy was always able to answer my questions during the sales process and waiting to go to closing. If Randy didn't know the answer he would very quickly get back to me with the information. He always gave great advice. Now that I am living in The Atrium I'm impressed with the overall quality of my unit, especially the finish carpentry, tile work and painting. The appliances are top of the line. The keyless entry and the smart thermostat in conjunction with their apps make thing so much better. The project manager Jeff who I initially worked with during move-in was excellent. He was very knowledgeable and quickly got things taken care of and was a pleasure to talk with. Unfortunately, getting the few things that need warranty repair or assistance is a slow, frustrating and tedious process. Further, there is a total lack of communication since moving into The Atrium. There are no emails or newsletters to all owners announcing when amenities will be completed and open. Thus we are left to get pieces of information from other owners. I recognize that this is a new development and expected to experience some problems but the lack of communication should have been anticipated before opening the buildings and systems should have already been set up to provide better communication. ... More

I was satisfied with Pulte.

I am very content in my new home, after moving out of the very large custom built family home that I raised my family in. This house is perfect for me.