Pulte Homes Reviews in Washington, MD

There are some small problems, one of the heating and air heaters room couldn’t closed tightly, because this door position is too low. The surface of entrance floor looks like unfinished.

Overall experience has been very positive and the outcome very satisfying.

Excellent

The layout and execution are smart, efficient and well thought out. The sales staff are well informed, intelligent and responsive. The construction team is professional and inspires confidence.

Very professional and responsive.

Managers are very friendly and cooperative.

The quality of our new home is superior. Sales staff and construction manager worked in tandem to answer questions and manage periodic concerns about changes to structural designs that were introduced by the builder on short notice. Pre-drywall review was comprehensive and reassuring. Home completion was on schedule with ample advance notice for managing the sale of former home.

just fine.

We had an excellent experience with the build and purchase of our new home. The site manager, Eric, was especially helpful.

Overall the buying experience was great. There need to be some things taken into account such as the quality of the flooring, cabinets, sinks etc to match value of home. Also the floor plan needs modification to suit owners preference with regards ti space if bedrooms and closets. Also no storage space and owner has responsibility of creating their own storage which costs extra. Please also consider storage space for cleaning items like mops, vacuum cleaner, cleaning supply in kitchen area to avoid keeping those items in odd places. Great buying experience!!! Very professional staff!!

The home buying process is great, and the houses are good quality. There should be better attention to detail, but overall they are great homes. Having said that, getting them to do anything AFTER you purchase the home is another story. They will seem responsive at first, but you will get the run around, and you will have to fight every step of the way to get anything done in a timely fashion. And if they don't want to deal with you, you will get ignored (hence why you will need to have A LOT of patience and persistence). We don't regret buying our home, but the warranty aspect of the purchase? Mediocre at best. ... More

The house was completed in a timely order and I was happy with the overall quality and design of the house.

Expected a little higher quality of house and build. The buying process was smooth.

Home buying experience was great. However, I do have a few issues with the workmanship in my condo, for instance the master bathroom countertop is not mounted to the counter. But overall happy.

Beautiful community !! Georgeous home !! Great neighbors ! Fantastic location !

Nice home and nice location.

Customer service very poor after settlement

There are issues that a new house shouldn’t have!

It’s been almost 2 months since we purchased the house,We still can’t sleep in our owner’s bedroom. I was given a house that is not strongly insulated,all the road noise is inside the house. I am spending extra 10K for a livable environment,we are about to sue to get compensated.

I had a wonderful experience with Pulte. Mark was our salesman and he was phenomenal. Unfortunately, we had to deal with supply chain issues which resulted in some delays but overall, Pulte delivered an amazing home. I love everything about this home and love this community so much.

The construction manager is always immediately responsive to my needs. He always fixes my problems.

The walk through process was great!

Negatives: -Sales has given wrong information regarding community guest parking lot -raised home prices a lot by following market trends, but ignored real macroeconomics - already in negative equity -construction is not as robust as expected for a close quarter community. Ex. wood structure vs concrete, noise reduction technology lacking, garage door shakes nearby homes, subwoofer use can be heard far away -responsiveness to warranty services somewhat unreliable -build finishes were a bit rough and seemed rushed, lots of blemishes / items to address -Contracts / loan process extremely tedious and lengthy, in addition to being confusing -difficult working with outside lender/title company -sewer/water annual fees really high -garage/driveway space is very tight Positives: -Sales/construction team generally friendly, pleasant, and professional -home warranty policies are very good and cover a lot of the rushed build issues -decent build quality and materials -generally good/practical home design -technology integration modern, front door camera, electronic front door lock, garage app access ... More

Brittany and Jacob are very helpful when I have issues. Thanks guys for your hard works

It was a great , wonderful experience and amazed with the pulte homes.