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Pulte Homes Reviews in Washington, VA

What Washington Homeowners Have to Say About Pulte Homes.

Read all 348 verified reviews from homeowners that built a new home with Pulte Homes in the Washington area. Washington homeowners have rated Pulte Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.1 out of 5 stars in Washington Area

348 Reviews in Washington Area

Ratings by Category

Overall 4.1

Quality 3.9

Trustworthiness 4

Responsiveness 4

Pulte Homes in Washington Area

View Homes

Customer Reviews

Pulte Homes - Nice home and nice location.

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Germantown, MD

Nice home and nice location.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Pulte Homes - haven't moved in yet.

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Gaithersburg, MD

haven't moved in yet. everything looks fine by far.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Everyone was very accommodating.

  • Tracy L.
  • Verified HomeBuyer
  • June 29, 2021
  • Dumfries, VA

Brownie, Eddie and Mark were awesome! They were always and quickly responded to email and voicemails. They also followed up on any request to ensure my satisfaction. Thank you all. Please give them a bonus for me.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Painting quality is low.

  • Christian J.
  • Verified HomeBuyer
  • June 29, 2021
  • Dumfries, VA

Painting quality is low. I'm noticing a lot of imperfections in painting.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Pulte Homes - It was great, love the house!

  • Regina P.
  • Verified HomeBuyer
  • June 29, 2021
  • Rockville, MD

It was great, love the house!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Customer Service

  • Catherine S.
  • Verified HomeBuyer
  • June 21, 2021
  • Fairfax, VA

Everyone we have dealt with including our salesperson, project managers and our customer care agent have been excellent to work with.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - its outstanding community i loved it

  • Vina M.
  • Verified HomeBuyer
  • June 04, 2021
  • Fairfax, VA

its outstanding community i loved it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - good quality homes, responsive sales and mortgage teams, good

  • Anonymous
  • Verified HomeBuyer
  • June 03, 2021
  • Germantown, MD

good quality homes, responsive sales and mortgage teams, good pricing and location

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Everyone is very helpful and you feel safe here very nice place

  • Shashi S.
  • Verified HomeBuyer
  • June 02, 2021
  • Fairfax, VA

Everyone is very helpful and you feel safe here very nice place Thanks to everyone

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The done the construction in timely manner with quality material

  • Reta T.
  • Verified HomeBuyer
  • June 02, 2021
  • Rockville, MD

The done the construction in timely manner with quality material and with professionals

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - It was a great experience buying from pulte homes.

  • Sanchita K.
  • Verified HomeBuyer
  • June 02, 2021
  • Herndon, VA

It was a great experience buying from pulte homes. Everything went very smoothly. Everyone was very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Start to end, it’s been great!

  • Bob Y.
  • Verified HomeBuyer
  • May 27, 2021
  • Rockville, MD

Start to end, it’s been great!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

How helpful Billy Shoemaker is.

  • Annette N.
  • Verified HomeBuyer
  • May 26, 2021
  • Germantown, MD

Everything worked out great. Wonderful place to live.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - material, building satisfied good work

  • Yong O.
  • Verified HomeBuyer
  • May 26, 2021
  • Fairfax, VA

material, building satisfied good work

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

The ease of closing and move in process

  • Linda G.
  • Verified HomeBuyer
  • May 26, 2021
  • Fairfax, VA

Pulte built a beautiful condominium with high end appliances, fixtures, amenities and color palette. The staff at Atrium at MetroWest is exceptional. Special kudos to Lien N. in the sales office, Jeff B., Customer Care Manager and Andrew N., Manager.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No clarity of what to expect at each step of the process

  • Ajay M.
  • Verified HomeBuyer
  • May 26, 2021
  • Fairfax, VA

It would have been great to have a list of recommended vendors to address common things that a new homeowner is likely to need. For example, window treatments, handyman to put up pictures, fans, lights etc.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Pulte Homes - Frustrated with quality, particularly caulking and sloppiness.

  • Edward I.
  • Verified HomeBuyer
  • May 26, 2021
  • Fairfax, VA

Frustrated with quality, particularly caulking and sloppiness.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Pulte Homes - Pulte was conscientious and assisted us in every step of the

  • Jerry W.
  • Verified HomeBuyer
  • May 25, 2021
  • Herndon, VA

Pulte was conscientious and assisted us in every step of the process, from construction through closing. The few minor issues we spotted during the walk-through were dealt with quickly. We're very happy with all Pulte did.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The best homebuying experience ever!

  • Oliver O.
  • Verified HomeBuyer
  • May 21, 2021
  • Gaithersburg, MD

The best homebuying experience ever!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Built and delivered on time.

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2021
  • Herndon, VA

Built and delivered on time. Informed the progress of construction in a timely manner. Sales representative is very informative and friendly. All the products are delivered as in the sales agreement.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Awesome

  • Kimberly M.
  • Verified HomeBuyer
  • May 15, 2021
  • Gaithersburg, MD

Love my location & home. Simply beautiful! Thank you, Pulte Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I am so so disappointed pulte homes. Please review below.

  • Jeung L.
  • Verified HomeBuyer
  • May 13, 2021
  • Germantown, MD

Even on settlement day,there was no preparation for delivery of house,but only the words of the person in charge of of the field and waited,but until now,it has not been fulfilled. 1. It has been more than a month since the water from master bedroom has leaked out and has been shown to the site manager, but there has been no contact yet. 2. I asked to check up garage’ outlet. But he said to me as it. That is it. So I personally called electrician for fixing 3.From the beginning,I made issued that the tree in front of house is something like die.. he said that it is ok. I wait but die. ...

Pulte Homes responded:
We are so disappointed to hear that you had such a negative experience building your new home with us and are having a hard time getting your issues addressed after moving in. We would like to help escalate your concerns. In order to do so, we ask that you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Rushed to complete house to meet settlement date

  • John W.
  • Verified HomeBuyer
  • May 13, 2021
  • Germantown, MD

Too many problems when we moved in. For the price we paid the problems should have been corrected.

Pulte Homes responded:
We are sorry to hear that you are dealing with unresolved concerns with your home and that you felt rushed to close. We would like to help address these items for you and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of these unresolved concerns along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Sloppy Builder Workmanship

  • John F.
  • Verified HomeBuyer
  • May 13, 2021
  • Fairfax, VA

We're happy with the layout and the choice of flooring, tiles, and paint colors. However, the workmanship was hurriedly done to complete the job. There were many rough edges, chipped tiles, grout unsealed and excess grout and paint drips that should have been corrected. Also, our new washing machine required warranty work, which took seven weeks to get new parts installed. Pulte refused to replace with a working washer and turned the matter over to Whirlpool, who insisted that they would order new parts but had no idea when they would arrive.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Pulte Homes - Everything, everyone is very nice.

  • Yu C.
  • Verified HomeBuyer
  • May 12, 2021
  • Fairfax, VA

Everything, everyone is very nice.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5