- New homes
- Pulte Homes
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- Seattle-Bellevue, WA
Pulte Homes Reviews in Seattle Bellevue, WA
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What Seattle Bellevue Homeowners Have to Say About Pulte Homes.
Read all 183 verified reviews from homeowners that built a new home with Pulte Homes in the Seattle Bellevue area. Seattle Bellevue homeowners have rated Pulte Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Seattle-Bellevue Area
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Customer Reviews
Pulte Homes - I had a pretty bad closing experience with lots of frustration
- Abhinav T.
- Verified HomeBuyer
- February 01, 2022
- Bothell, WA
I had a pretty bad closing experience with lots of frustration and I still have not got things installed in my house which I paid for. And Pulte did not give me any incentive for the experience I had
Pulte Homes responded:
We are saddened to hear you had a bad closing experience with us. If you need assistance with service requests, we'd be happy to help! Please email us at customersupport@pultegroup.com.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Locality of area and space for the lots.
- Sanjeev M.
- Verified HomeBuyer
- July 28, 2021
- Black Diamond, WA
Pulte homes are not very certain on closing date and rush on it, so as buyer didnt had proper celebration and worst experience and fixing up cosmetic and couple of damage within home. As a new homer we have lot of question and nothing was properly answer and field manager chnages no often with not at all update to what happen at site. I would not recommend for improper response with sales and field manager here. Unsatisfied and keep getting lots of very very delayed response.
Pulte Homes responded:
We are disappointed to hear that our team did not provide excellent responses to your questions and concerns. We take this feedback seriously and have shared it with leadership for their review. If you have any other concerns you would like to share or any issues we can help address, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AH
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Pulte Is Horrible
- Brandon D.
- Verified HomeBuyer
- August 12, 2020
- Lake Stevens, WA
Pulte was horrible from start to finish. No communication. No honesty. No quality. Ignored several of our requests entirely. Messed up the few small changes we asked for. Delayed closing multiple times because the house wasn't done. Our inspector said it was one of the worst houses he'd ever seen. And that's not to mention the lack of landscaping or drainage. Nothing but regret for us.
Pulte Homes responded:
We are so sorry to hear that you have had such a negative experience and regret your choice to build with us. We would like to look into this situation and make leadership aware of your concerns. If you could please email your full name, address and contact information to customersupport@pultegroup.com we would greatly appreciate it. ^AS
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Craftsmanship
- Steven M.
- Verified HomeBuyer
- March 06, 2020
- Monroe, WA
Very poor skilled labor, cracks in shower wall, cracks in kitchen cabinets, pieces and miters cut short, wall boards with voids everywhere, expensive hardwood flooring creaking everywhere, Pulte told us to wait a year, then they will look at it, make great quality! Not excuses for poorly built homes.
Pulte Homes responded:
We are incredibly disappointed to hear that we haven't lived up to your expectations regarding quality or communication. We would like to learn from this situation and work with you to make things right. If you could please email customersupport@pultegroup.com so our team can be in touch we would greatly appreciate it. Thank you for taking the time to leave a review. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Horrible company
- Benjamin W.
- Verified HomeBuyer
- February 12, 2020
- Lake Stevens, WA
Multiple issues with my home and have been here for almost 2 months. There is no follow through on anything. This is our 4th home and couldn’t be any more disappointed
Pulte Homes responded:
Oh no! We are so sorry to hear that your home building experience left you disappointed. We would like to help get your issues resolved and would appreciate if you could email customersupport@pultegroup.com with some additional information so our team can be in touch. Thank you. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Horrible workmanship
- James W.
- Verified HomeBuyer
- January 21, 2020
- Lake Stevens, WA
Framers and drywall guys were horrible, field managers could care less went through 3 field managers till finally someone would listen to our concerns. Delayed several months , every time we pointed out build issues they moved onto the next house.
Pulte Homes responded:
We are so sorry to hear that you didn't feel like our team cared about your experience as that is definitely not our intention. We would like to learn more about this situation and work with you to make things right. To do so, please email socialcare@pultegroup.com and our team will be in touch. Thank you for taking the time to leave a review. ^Abby
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
Not Happy
- Anonymous
- Verified HomeBuyer
- November 15, 2019
- Bothell, WA
Received a home with many issues. Toilets clogged, gutter clogged. Painting all over the floor. People seem to misguide and give wrong information. Why did Pulte think my Review is in appropriate? I am writing my true experience.
Pulte Homes responded:
We're so sorry that your experience left you feeling unhappy but we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at socialcare@pultegroup.com if you'd like to share any additional comments or concerns. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Disappointed with the home
- Juhyung P.
- Verified HomeBuyer
- July 17, 2019
- Bothell, WA
I really liked it when I toured the model house. However, after I moved in and living here for about couple months now, I am very disappointed that how poorly its made and there are so many little things that have issues. For example, our kitchen island is not leveled correctly, so when there is water spilled, it falls down to the edge and dropped to the floor. I hear so many spots that making squeeze noises on the floor. Master bathroom mirror outlet becomes broken itself due to too much tightening the volts I guess. There are so many little things that we're seeing it every day. How ...
Pulte Homes responded:
We're so sorry to hear that you're disappointed and we thank you for bringing these issues to our attention. We have shared your comments with local leadership and we encourage you to reach out to socialcare@pultegroup.com if we can assist with any issues or if you'd like to discuss this further. --Sarah
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
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